I had to cancel a shipment due to the carrier not being capable of picking up. Extremely frustrated with this company and the shipper - while not wishing to take it out via reviews and the internet, I feel that I must bring the full force of that on EBAY and other sites so that others can avoid the business to find a reliable source of shipment. I was not handled correctly - no full refund (they could not pickup my car), only an 84% refund and the rest as a uShip credit. Unacceptable - completely, and totally unacceptable.