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uShip

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Virginia
1 review
0 helpful votes
Follow H E.
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This is the safest and most reliable source for transporting your goods. I had a backhoe, a $78,00 car,Japanese mini trucks, several golf carts and I have been very pleased with all of my shipments. Keep up the good work

Date of experience: July 21, 2023
Florida
1 review
0 helpful votes
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We chose Stantiate based on the reviews that were left. They were very prompt on their pick up of our couch and chair to be shipped halfway across the country. They were also good at communicating with us during the drive. Unfortunately there was some sort of trouble with the vehicle which delayed the delivery by almost a week. That is the only reason I gave 4 stars instead of 5. I would definitely use Stantiate again.

Date of experience: October 10, 2023
California
1 review
0 helpful votes
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Using the UShip system was straightforward and helped me to select the most economical freight option. I saved over $1000 relative to other options I researched. The process was easy and I was able to set up my pickup in a short time. It was relatively intuitive to figure out how to track shipping progress. My shipment arrived without issue.

Date of experience: September 15, 2023
Michigan
1 review
0 helpful votes
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Great experience
June 10, 2024

I listed an item I needed moved from Kansas to Michigan. I got a lot of bids quickly and chose a reasonable offer. Item delivered on time on perfect condition. Very happy with the results.

Date of experience: June 10, 2024
Brittney H. uShip Rep
10 months ago

Hi Mark,

Thanks for taking the time to share your positive experience. We truly appreciate it and hope to work again with you in the future!

California
3 reviews
4 helpful votes
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Shipped motorcycle
July 1, 2021

Be careful of this company, it uses carriers that have found a way to avoid responsibility for how it transports. They also use a company called roanoke for additional coverage that finds way not to cover damages.

I shipped a perfect condition motorcycle and got it damaged. Here it is months later and nobody holds responsibility.

I would not ship junk with this company, their carriers have no respect for your property. USHIP is not reputable.

+1
Date of experience: July 1, 2021
South Carolina
1 review
0 helpful votes
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Frankly, I turn to UShip first every time. I have only had one problem, and that was something I allowed to happen anyway. Otherwise, apart from the Draconian need to censor initial communications with shippers (some of which is frankly needed for a fair quote) I have had no real problems through dozens of important museum realted shipments.

Date of experience: August 16, 2023
Florida
1 review
0 helpful votes
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Great experience with Drew & Jacob from uShip! From the start, the team was professional, communicative, and on time. The process was transparent and organized. I highly recommend this service and it was an easy decision over the two national shippers based on cost, simple process and exceptional customer service.

Date of experience: February 16, 2024
North Carolina
1 review
0 helpful votes
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I needed to ship a mattress to a family member 700+ miles away. A friend recommended Uship and this was my first experience with them. I found a someone interested in transporting it pretty quickly, but that shipper ended up being a bit flaky and quit communicating with me. So, I did lose about a week's time there. I cancelled the shipment and then reposted. I increased the price a bit because I wanted to get it there by a certain date. The second shipper was great. No nonsense, arrived when he said he would. Mattress made it to destination within a few days. It's not as easy as dropping a box off at UPS, but for odd items I would definitely use Uship again. I would just recommend that if you have a time constraint, get your shipment posted weeks in advance of when you need it there.

Date of experience: November 14, 2023
Brittney H. uShip Rep
over a year old

Hi Jody,

Thank you for taking the time to leave us a review. We're sorry there was a lack of communication from the first carrier you connected with, but are happy to see you found the right match on your second try. We’re happy you are satisfied with your overall experience and look forward to working with you again in the future.

Colorado
1 review
0 helpful votes
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We contracted with a delivery service through UShip for a fair price (there were 3bids). The delivery went smoothly and on time. The delivery driver helped us launch our boat and get it going. He was very knowledgeable and helpful throughout. He communicated and kept us up to date on his progress.

Date of experience: June 29, 2023
North Carolina
2 reviews
0 helpful votes
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Very good experience!
September 17, 2023

Julyen responded right away to my post with a very fair price. Within 24 hours he had my item picked up in Atlanta and returned to me in Charlotte! Julyan was professional and pleasant the whole way through!

Date of experience: September 15, 2023
Georgia
2 reviews
1 helpful vote
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Perfect
March 27, 2019

Easy use and good people. Was able to get my pets shipped in a timely manner and a great price. I would use this service every single time. If your looking for a particular driver check out "maryslittlelambs".

Date of experience: March 27, 2019
New York
4 reviews
7 helpful votes
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SCAMMED
June 21, 2021

This website either is fully a scam or it doesn't screen who it allows to make bids. I would/will NEVER consider using a site like this again. A company made a bid and canceled the day they were to arrive. I had scheduled with the company over a month in advance to move across the country.

I then tried to used uship.com and again another company was fraudulent and tried to scam me. The company was aggressive and threatening.

Don't waste your time or sanity trusting this site.

Date of experience: June 21, 2021
Oregon
1 review
0 helpful votes
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Helpful Service
February 1, 2024

Our small business had its first need for LTL and ended up on uShip after a bit of research. The transaction went off without a hitch and the quote was within just a couple of dollars of the final transaction. I was most impressed with the personalized customer service responses I got when I emailed several newbie questions. Hopefully we are in need of their services again. I'll definitely go the uShip route in the future.

Date of experience: February 1, 2024
Maryland
1 review
3 helpful votes
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Mixed experiences
May 21, 2019

Sometimes great, sometimes terrible. I've used uship a couple of times over the last few years and here's some caveats: 1) uship tacks on a service fee to your bid so expect another 15-20% added to your agreed price with shipper 2) only buy their insurance if shipment worth more than $500 because there's a deductible 3) BOL is unnecessary if you are happy with received goods. If you have a problem, call their customer service, however, they'll never refund you more than what u pre-paid to them & service provider has to agree. Any excessive damage to your property is on you. One can try to seek damages from the service provider whose bid you chose, but don't count on their interest to help. Uship is a business, they aren't there for customer service, they are there to make $$$.

Date of experience: May 19, 2019
New York
1 review
0 helpful votes
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Great Service
April 11, 2024

Arthur and his crew were very communicative and helpful throughout the transportation process. They treated my bikes with the utmost care as if they were their own. Will be utilizing their services for any future needs.

Date of experience: April 9, 2024
Nevada
1 review
0 helpful votes
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While not exactly on time (not surprising for a 1,600 mile trip!), my driver was very responsive to all my inquiries. As he had a challenge, or two, along the way, he communicated and was very pleasant. This was a high end sports car and he handled with care. Thank you!

Date of experience: October 26, 2023
Washington
1 review
1 helpful vote
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Great to deal with
June 15, 2020

This was a good process, and once we got through the bidding process, and selected carrier had great communication and was very efficient and quick. Kentucky to WA state in 4 days. The shipper selected did an awesome job and continued the great communication through delivery. A great experience and would do again.

Date of experience: June 14, 2020
Georgia
1 review
0 helpful votes
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UShip is very easy to navigate. I always receive a fair price shipping vehicles. Payment processing is easy and secure. I have been fortunate to find exceptional shippers. I will continue to be a satisfied customer

Date of experience: February 22, 2024
Australia
1 review
17 helpful votes
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This was our first time using UShip and Mardy and Kaylee of Easy Trans-port were the best. Highly professional - great communication through the process and deliver our items so fast! We will definitely use them again!

Date of experience: February 29, 2024
Georgia
1 review
1 helpful vote
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Delayed delivery
January 10, 2024

Contractor failed to deliver my items as promised picked up my items on 12/16, sand stated he would deliver approximately 12-21-12/24/23. He delivered items on 1/4/2023. I was pushed for time and getting my items late.

Date of experience: January 10, 2024
Brittney H. uShip Rep
over a year old

Hi Beverly,

Thank you for taking the time to share your feedback with us regarding your recent experience. We value all feedback, both positive and negative, as it helps us identify areas for improvement and deliver better service.

We apologize for the delays you experienced with your carrier. Though uShip is a neutral third party that gives consumers the ability to connect with independent carriers, we do our best to assist when situations like this arise. We understand how frustrating and inconvenient this must have been, and we sincerely apologize.

If you have any further concerns or would like to discuss your experience in more detail, please feel free to reach out to us at (800) 698-7447 or support@uship.com.

Thank you again for bringing this to our attention.

Overview

uShip has a rating of 2.9 stars from 347 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with uShip most frequently mention customer service, third party and next day. uShip ranks 16th among Shipping sites.

service
197
value
188
shipping
185
returns
65
quality
156
This company does not typically respond to reviews
+105