UPS

Can't get ahold of anyone made order 16 days ago still no package, tracking number don't work all it says is package delayed for 7 days, will never ship with ups again, very disappointed I would rate this a negative 5 if possible

I truly believe that most of your drivers are clinically $#*!ed. How in the world do you read "Bldg 15/ APT 301" and still fail to make a delivery? Beyond me, but yet your driver claims that the address was improperly put in on the customer's end. Unfortunately for the original company I ordered my product from, I will no longer order from them due to UPS' incompetence. Not the first time I've had delivery issues with these brown shirt $#*!s. And you people want increased wages? Wow

After recent interactions with UPS as a 3rd party delivery service on some Amazon orders I've had miserable service from very late delivery, claims that they delivered items that never showed up, to poor customer service.
Yes I'm filing another claim so we'll see how this goes. I ordered a oil change kit for my motorcycle and drained oil and removed the filter in preparation for when I received the kit. Guess I won't be riding anytime soon!

UPS needs to be out of business, they are the most unprofessional delivery company in the planet. I been expecting an order since May 25, they lied about not finding my address even though they deliver two packages this week. They lost one shipment and are now sending the other package back, because according to this idiots my apartment building doesn't exist, I am mad beyond belief. I won't be doing any more businesses with companies that use Ups to make deliveries. Stay away from this so called shipping company.

I was charged $34 for a 3 lb shipment about 3 months ago. UPS lets the UPS store charge whatever they want. Corporate gave me the run around for weeks. Kept saying contact this department.
They sent me an email this morning that my package will be delivered between 2-6 today. It's noon and I received another message, "Sorry we missed you". They made no effort to deliver. They are by far the worst shipper ever!

Our order was stuck at border while tracking showed us that it was traveling all over the states. Customer service could not be less helpful even if they try. No one willing to check the actual status of the package not answer any other questions (like why we had to pay taxes even though package never crossed the border, or give any explanation or reason for sending package back to the seller). Might've talk to a wooden chair and get similar results.
Overall, I don't understand why they lie about package location for how do they train their support staff. One think I do know is that you most likely not gonna get your package if you order international shipping. Just don't do it. You have better chance betting on Zero rather than getting you package if you live outside US.

Of the last 4 online orders I made with businesses using UPS, they have managed to loose one package - a file cabinet! How do you loose something that big? Especially when UPS tracking indicated it had departed the distribution center 16 miles from my home, was less than a mile away, then just disappeared. The next 3 have all been from suppliers less than 100 miles from me and I keep getting the message that delivery is delayed because of bad weather. I live in Northern California. The only bad weather we've had in the past week is three 100 degree days. I filed a claim for the lost package and 2 days later got an email saying they had "made multiple unsuccessful attempts to contact me. As a result the claims investigation has been closed." They never attempted to contact me by phone, text or email.

When doing an online purchase, I am now requesting that any online business I order from not use UPS, if at all possible.

The only reason they are getting one star is because no stars is not an option. By far the worst logistics company ever. I have bought so many items that the seller has shipped UPS and the package never arrives on time. Even when you pay for same day or next day air. It amazes me they are still in business. UPS CEO you need to work on customer service. AMAZON manages to get packages tracking within minutes. UPS is absolute trash.

Made 4 calls to ups help line to just to remind them for collection of my parcel as it happened last time that driver forgot to pick up. Today after calling the help line about 4 time even before the collection time, i ended up getting call by helpline saying sorry driver said collection tried at 5:15 but parcel is not ready. This was a clear lie as we were waiting for the driver from 1 o clock to collect.
I don't really leave reviews as I'm a service provider my self but it really feels bad when people start neglecting work which should be done on time and making excuse or lies just not do to there job properly.

Regards
Abdul

The overall performance of this company, from its drivers to its customer service support, is rapidly deteriorating. Outdated practices and unprofessional conduct by the drivers have become a concerning issue. Instances of dishonesty, where drivers falsely claim attempted package deliveries without actually visiting the delivery location, are quite frustrating. Personally, I find it disappointing when the carrier assigned is UPS. I'd much prefer FedEx or the post office. Comparatively, Amazon's service sets a high standard, leaving UPS seemingly at the lower end of the spectrum.

Spent my entire lunch break trying to see how to ship oversized package. The automated system won't let you talk to anyone and no matter what you say it says did you say something completely different than what you asked. Clearly they could care less so won't be using UPS again. Posting my experience every were I possibly can. Poor customer service will catch up when the shipping frenzy ends. Good luck to you guys then.

Not only have I still not received my parcel after having it delayed multiple times for ridiculous reasons; not knowing how to buzz an apartment being the primary one, but after giving up on the delivery and asking to pick it up myself they told me I wasn't allowed to. I am now waiting 4 more days from today to meet the minimum time required to file a claim because this has been a very frustrating experience.

Simply put: UPS is incompetent.

Shipment from Surrey to Burnaby took almost 3 weeks and the package shipment kept postponing with no specific reasons on details. They never left any notification on my apartment lobby door and myself always need to call operation to figure out what was going on. Never use this freaking carrier, otherwise, your life is going to be in misery and piss off every time you see status shows, "Pending" What a joke! If there is 0 on rating, I would put it 0 rating.

They have got to be the worst. How the hell do you loose a package. It's been sitting at the Little Rock distribution center for 4 days and nobody can find it. I'm sure it went home with one of the employees. I started a investigation and for some reason they need to contact the sender. Its literally at their facility but are asking the sender where it's at. DO NOT USE UPS, EVER!

I ordered my package at the end of November from Amazon. UPS keeps pushing the delivery date saying "due to weather". There has been no weather issues. I'm assuming that they just refuse to deliver to my area. Amazon has already given me a refund because at this point the package is so late. If you're not going to deliver to any place outside of the Denver metro area, don't accept Amazon's business. I can't wait for all of these lazy drivers to be replaced by drones! Mind you, FedEx managed to deliver my package during a terrible storm. What's their excuse?