K W.

If there was an option for 0 stars that would be my pick. UPS is a disgrace. My package was supposed to arrive Tuesday (as Monday was a holiday) and got delayed to Wednesday. Of course I am not there Wednesday, so it is scheduled to be brought to my house THE NEXT BUSINESS DAY. Which is Thursday. Well sure enough, never came Thursday. So I call UPS. The driver LIED and said they tried dropping off the package at 3:10 meanwhile no note was on the door saying they missed me again, not to mention I was home all day waiting for this package. I don't tolerate liars. So the lady on the phone promised to make this an urgent package and it to be delivered to my house early Friday morning. Time goes by and it is now noon and still no package. So I call AGAIN and the package was not even on the truck at noon on Friday. So much for the "urgent package to be arrived early morning Friday". It is now 12pm! The lady on the phone promised the package will be shipped to my house Friday when they reach my town. Sure enough, NO PACKAGE! Not only have I been lied to, but been falsely promised many things. Now I have to await a call MONDAY because they are closed on wknds. I am tired of spending my time and effort into something I paid good money to have shipped, $15 shipping! And for what? To wait over a week to get my package when it was supposed to arrive in 2 days. Absolutely ridiculous. If these people think they won't be hearing from me again, they are wrong because not only am I filing a complaint to the public, but to the head office of UPS. And to the lie-full driver who claims to have tried to drop my package off while I was home all day, you better think about finding a new job where you are not in the customer service department because this is absolutely unheard of anywhere else. Not UPS though because mostly every review about UPS is the same as mine. My shipping information to track my package hasn't even been updated since Wednesday morning, and it is now Friday evening. UPS better get there game together before this business shuts down because I am one of many people who are no longer dealing with such a disregardful and careless business!