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Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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They prices are really good the flag looks amazing and the shipping is excellent i would buy from again
Flags are mounted on the pole with a sleeve, not stapled onto the pole which most likely would rip off of the pole. The flag with the wrap around sleeve is stitched tightly to the pole. I looked on numerous sites to find the Flags I wanted, I have booked marked the site so I know the best place to order my flags from. Ad said sewn edges A little disappointed that the edges were not sewn. I hope that they hold up in the wind. But I know the flag will stay on the pole.
We ordered on Sunday, the web store said in stock... And should ship within 1to 2 days... Called on Tuesday morning, found out the products were back ordered, was told that they would switch the items and give me an upgrade of flags for free.
Now it's Wednesday night... Flags are still not shipped. They are a scam. Do not order from them...
I received my flags in a timely manner. They were all individually wrapped and in perfect condition. I will definitely order from here again. I loved the fact that the shipping was free when you order a certain amount and the price as well.
Only half of the order was received despite the full amount was charged to the credit card. It took a phone call and a follow up email plus an additional wait of 5 days to receive the completed order. I plan to make additional purchases and hope this does not happen again.
I bought this flag pole kit for my husband for Father's Day. It arrived a day earlier than expected and in perfect condition. I'm very happy with my purchase.
Received my flag pole today. Very fast delivery and for the most part pleased. Delivered much quicker than advertised at time of order. Only one problem. I will have to contact customer service because the gold ball topper for the pole was crushed in shipping.
I received my beautiful United States flag just in time for Flag Day! It is beautifully made and seems very durable. Great addition to my front porch! God bless the U.S.A.!
My order was on time and just what I wanted. Would definitely recommend this site for anyone who wants to order U.S. flags.
I knew what I wanted, and when I searched for American flag bunting, the US Flag Store came up. I found what I wanted, the price was right, reviews were awesome, and shipping was timely! When I saw my merchandise (which was carefully packed), I was amazed! I will definitely use this site again for any flag or patriotic decorations I need in the future!
We have been ordering our flags with Untied States Flag Store for the last couple years and have been very pleased with the quality and durability of the flags. I also appreciate the quick service.
I am very pleased with my order. The flags arrived earlier than promised and are beautiful and seem to be well made. They will fly over our church, a lovely, patriotic addition.
Your service is so good, I would say:: To even come close to your quality, add one more star!, everything from initial order to reception was spot on perfect!
My new flag came yesterday. I am very pleased with the quality. It is well-made, of good weight and I plan to replace my old, faded flag today. I love the fact that it is American made! Thank you!
I am extremely delighted with the purchase and timely delivery of my flag. I currently
Have the U.S. flag (stars and stripes) flying on my flag pole along with the U.S. Marine
Corps flag. Both, my wife and I are patriotic and so proud of the flags flying on the front of our beach cottage, where we reside on an island. Again, thank you very much.
Thank You for making it easy to find and buy and American flag and Flag pole made in USA! Great online site, fast delivery. Made the perfect gift for my husband for fathers day, My husband will love it and I know he will fly his American flag proudly.
Order# *******096, I order on May 20th, spoke with online stores today May 24th, my flags have not yet shipped. They stated they would ship today or tomorrow. I'm disappointed that it would take 4 or 5 days to process 2 flags to be shipped. I probably will not order again.
My purchase was for a birthday gift, unfortunately the web site isn't smart enough to tell you an item is on back-order though. After it didn't show up when the site estimated it would I called them; The customer "service" rep I spoke to treated me like an interruption to her day, saying "I don't know what you want me to do about it". She told me it would ship by the 15th, it did not, so I went on their web site and used the chat feature. The rep in chat was much more pleasant, promised they would get it shipped that day with free upgraded shipping, both lies. It shipped the next day, apparently on the back of a lame camel, it arrived 10 days after it was originally estimate to arrive.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri