United States Flag Store
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United States Flag StoreReviews 8,956

4.7

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
583
value
362
shipping
361
returns
16
quality
3,122
This company responds to reviews on average within 2 days

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48,588 reviews

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Georgia
1 review
0 helpful votes
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Awesome Products
April 8, 2017

Perfect items for the truly Patriotic. I ordered 3 times from these folks and they never cease to amaze me with the service and lightning fast shipping.

Date of experience: April 8, 2017
Louisiana
1 review
0 helpful votes
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The title is the best and only explanation needed:)
But if i had to go into detail, the products were cheap and well made. The shipping was blisteringly fast and i couldnt be happier

Date of experience: April 6, 2017
Missouri
1 review
0 helpful votes
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Feedback
April 5, 2017

My son paid extra for 2 day shipping and we still haven't received the flags yet. He emailed your company this morning but hasn't heard back. I just found the phone number so will call tomorrow.

Date of experience: April 5, 2017
Wyoming
4 reviews
0 helpful votes
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Great service
April 3, 2017

Great service as always. Top quality product. But i hate giving reviews when I'm forced to respond a certain way and forced to use a minimum number of characters.

Date of experience: April 3, 2017
Texas
1 review
0 helpful votes
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Neither flag that I purchased was dimensioned as described. The "12x18 USA Flag" actually measured 12x19. The "12x18 not-Texas Flag" measured 11 3/8 x 19 and was a pathetic reproduction of the state's flag with the star perhaps 20 percent of the intended size and no where close to the middle of the blue field. I would not recommend The US Flag Store to anyone.

Date of experience: April 2, 2017
Texas
2 reviews
0 helpful votes
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Quick and easy
March 29, 2017

I wanted some spare hardware for my flag/flag pole, so I ordered from WalMart.com -- US Flag shipped my parts promptly -- very pleased.

Date of experience: March 29, 2017
North Carolina
1 review
0 helpful votes
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Still Disappointed!
March 27, 2017

I though I ordered one black spinner and one silver spinner, however I can see that by checkout it was changed to two black. So I got what I ordered, but not what I wanted.

Date of experience: March 27, 2017
Ohio
2 reviews
0 helpful votes
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Everything I have purchased including flags, flagpoles, and solar light that lights up my flag all the time, I have been very satisfied. With the solar light at the top of the flagpole I never have to take my flag down. Glad I found the website and highly recommend it.

Date of experience: March 24, 2017
Oklahoma
1 review
0 helpful votes
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Flags arrive at noon today. Packaging was broken open, but flags appear to be ok. Quick count shows that all 20 packs were present. Haven't counted the individual packs of 100 yet.
Box was twice as big as needed for the flags with no packing to fill up the space. Lucky they all seemed to come through.

Date of experience: March 22, 2017
Washington
1 review
0 helpful votes
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Excellent Experience
March 20, 2017

It was an Easy, Excellent, Efficient, purchase of flags for our upcoming parade!
We ordered over the phone on march 8,2017, and we received the shipment of flags via UPS on March 17,2017. The shipment arrived in excellent condition. We are very satisfied with this purchasing experience.

Date of experience: March 20, 2017
Virginia
1 review
0 helpful votes
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It works!
March 19, 2017

I was having an awful time trying to jury-rig various silly devices to attach my flag securely to the flagpole. Without the real deal, nothing worked. The flag mounting rings that I just received worked perfectly. No more flags wrapped around the flagpole. Easy and secure!

Date of experience: March 19, 2017
Pennsylvania
1 review
0 helpful votes
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Perfect
March 15, 2017

I recvd my flag very promptly and as promised. Ordering was a breeze & u had exactly what I was looking for.
Awesome thank you

Date of experience: March 15, 2017
Illinois
1 review
0 helpful votes
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Awesome service
March 13, 2017

Ordered on a Wednesday had it by Friday! Loved that they checked with us to make sure our order was recievd

Date of experience: March 13, 2017
Minnesota
1 review
0 helpful votes
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I received my order in the estimated shipping time, and I am satisfied with the quality of flags I received. One of the flags seems to have had a few printing errors and is a bit dirty as well, but what do you really expect for a six dollar flag.

Date of experience: March 13, 2017
Minnesota
1 review
0 helpful votes
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We were in need of small 8x10" & 12x16" & 3x5' American & US Marine Corp. flags. Everywhere I searched the prices were too high or quality was undesirable.
I googled American flag & this company came up. The prices were reasonable, the quality was good & the assortment is great. They do have more than flags.
The great prices allowed me to get a new flag & the others we needed. They came to us within 5 days and are really beautiful!
Every flag, even the small ones are very well made! We couldn't be happier & now we have a great place to get all out flag flying needs.
I highly recommend this company!

Date of experience: March 12, 2017
Wisconsin
2 reviews
0 helpful votes
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Awesome product, exactly as described. Would purchase again. Very well put together. Easy to assemble

Date of experience: March 6, 2017
KEITH J.
Michigan
1 review
0 helpful votes
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This is the cheapest flag I've ever seen, very disappointed. This flag is so thin I can see through it (100% cotton heavy weight....NOT). i will never buy anything from you again and I will tell everybody I know about you. This is the same quality as those little flags they hand out for free during a parade. You should be ashamed of yourself. I am a veteran and this makes me sick.

Date of experience: March 2, 2017
New Jersey
1 review
0 helpful votes
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Easy purchase.
March 2, 2017

Not a whole lot of what I personally was looking for, but I got what I needed. Decent price and quick service.

Date of experience: March 2, 2017
South Carolina
1 review
0 helpful votes
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Fast shipping.
February 26, 2017

I received these as expected in 2 days... thank you! I look forward to doing more business with you soon.

Date of experience: February 26, 2017
New Jersey
1 review
0 helpful votes
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Flag pole rings came packed very well and just inn time. Better then original one's Flange that hooks on to flag is a lot thicker then then original one's

Date of experience: February 24, 2017