United States Flag Store
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United States Flag StoreReviews 8,956

4.7

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
583
value
362
shipping
361
returns
16
quality
3,122
This company responds to reviews on average within 2 days

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48,588 reviews

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California
1 review
0 helpful votes
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TERRIBLE Service!
September 7, 2017

Terrible Terrible TERRIBLE Service!
I ordered and paid for two day priority mail. My package arrived 6 days later! I was utilizing my order for a party. If they had filled and sent my order as they agreed when I paid for it all would have been good. Instead, my order arrived 4 days after the party due to their dishonesty, lying, and failure to meet the expectation of delivery date as I paid for. Do not trust their quality or trustworthiness to meet agreed expectations of the customer.

Date of experience: September 7, 2017
North Dakota
1 review
0 helpful votes
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Not what I was expecting
September 6, 2017

I guess I had better read closer what I am ordering. I was looking for nylon flags. I did get the right Canadian flags but the wrong American flag sticks...

Date of experience: September 6, 2017
Florida
1 review
0 helpful votes
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Excellent
August 26, 2017

You fulfilled your end of the provision of service. You provided information every step of the way. Your product arrived in excellent conditions and on a timely basis.

Date of experience: August 26, 2017
Massachusetts
1 review
0 helpful votes
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WW II Grave Marker
August 24, 2017

Easy to use website. Product descriptions are clear. Good selections. Easy to find exactly which product I wanted. Fast shipping.

Date of experience: August 24, 2017
California
1 review
0 helpful votes
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Received prompt shipment notification and fast shipment.
Navigating the website is easy, payment easy.
Got exactly what I payed for.

Date of experience: August 17, 2017
Arkansas
1 review
0 helpful votes
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The shipping was fast; the flags were exactly as described; and the United States Flag Store is first rate!

Date of experience: August 11, 2017
Maine
1 review
0 helpful votes
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Beautiful indoor flag
August 7, 2017

Quality of the flag was excellent. Price was fair. Overall I am very pleased with my experience
Thaaaaaaaaaank you

Date of experience: August 7, 2017
New York
1 review
0 helpful votes
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We donated this flag to the church and we were very happy with the quality of the sewn stars and stripes. The fringe was beautiful. It was shipped quickly and arrived as promised on a Friday and we brought it to church on Sunday.
Thank you-Greta Latona

Date of experience: July 26, 2017
District of Columbia
1 review
0 helpful votes
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Order shipped quickly, and the quality of the flag was excellent. Price was fair. Overall I am very pleased with my experience.

Date of experience: July 23, 2017
New York
1 review
0 helpful votes
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Great Company
July 14, 2017

I received my flags today. Fast shipping, flags are great and a good price. Will definitely order again. Thank you!

Date of experience: July 14, 2017
New York
1 review
0 helpful votes
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Received in a reasonable time, and in good condition. The flag is good quality (I've bought them here before), prices are reasonable, and this item is made in the U.S.- what more could anyone ask for?

Date of experience: July 14, 2017
Illinois
2 reviews
0 helpful votes
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Love it!
July 11, 2017

We received the flag pole and flag and have it installed and up. Very easy process. Very satisfied and we are now awaiting the new light we ordered.

Date of experience: July 11, 2017
Maryland
1 review
0 helpful votes
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Excellent
July 11, 2017

Always, the service of USFS is exceptional. Quick shipping, excellent packaging and wonderful quality products. Always purchase our flags here.

Date of experience: July 11, 2017
Arizona
1 review
0 helpful votes
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EXCELLENT!
July 10, 2017

Good selection, good service! Time will tell on longevity of flag?

Date of experience: July 10, 2017
Hawaii
1 review
0 helpful votes
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Great Flag
July 9, 2017

Flyes 24/7 rain or shine and it wears well. I always have one in stock for when the current one wears out finally.

Date of experience: July 9, 2017
New York
1 review
0 helpful votes
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Poor quality
July 4, 2017

The clips flew off, the plastic bends, I would spend a little more for something that would hold up better, so disappointed, thought I was going to be so happy, my Vietnam veteran brother passed away this memorial day and I wanted to put them on all our cars.

Date of experience: July 4, 2017
Kentucky
1 review
0 helpful votes
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I ORDERED A 10 X 8 AMERICAN FLAG THE SUPER POLY AND IT LOOKED VERY HEAVY DUTY. ALSO 4 X 6 TN FLAG BOTH FLAGS LOOKED VERY PROFESSIONAL AND A GOOD VALUE.

Date of experience: July 3, 2017
Oregon
3 reviews
0 helpful votes
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Don't hesitate to buy; these are made from heavy duty fabric, they are sewn very well and have strong grommets. I purchased 6 to hang from our front porch railing. Could not be more pleased- they are beautiful! Thank you US Flag Store for prompt delivery!

Date of experience: July 2, 2017
Pennsylvania
1 review
0 helpful votes
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Easy shopping.
July 2, 2017

Good prices fast service good quality I will buy again when need. I would recommend this site and experience to everyone

Date of experience: July 2, 2017
Pennsylvania
1 review
0 helpful votes
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I recently bought 4 12x18 inch military flags, 2 of these, the Air Force and POW/MIA flags began to ravel after only 2 weeks. I was very disappointed in this lack of quality. I have bought large flags and flag accessories that I have been very pleased with from the Flag Store.

Date of experience: June 25, 2017