United States Flag Store
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United States Flag StoreReviews 8,956

4.7

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
583
value
362
shipping
361
returns
16
quality
3,122
This company responds to reviews on average within 2 days

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Alabama
1 review
0 helpful votes
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Pole assembly is a no brainer; however, installation instructions regarding setting the base tube (depth, diameter, sand and gravel requirements) were missing. I managed to find some instructions online but was disappointed that I had to go that route. Instructions should have been included.

Date of experience: February 18, 2017
Florida
1 review
0 helpful votes
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GREAT PURCHASE
February 15, 2017

The quality of the AMERICAN is very well made as the parts to mount it or hang. The COLORS are proudly flying in my front yard! My old was tattered and needed replaced. GOD BLESS AMERICA!

MGK
USARMY/USCG (RET)

Date of experience: February 15, 2017
New Jersey
1 review
0 helpful votes
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Awsome
February 8, 2017

We will be proud to display our made in America Flagpole. Made in America Flags
As well. We ordered these items on 2-3-17 and received it on 2-7-17 very quick
Service.

Date of experience: February 8, 2017
New York
1 review
0 helpful votes
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The Iwo Jima pin is better than its online photo and arrived in good time! Thank you! The pins will be presented to the Rockland County (NY) Marine Corps League Auxiliary Unit volunteers who work the reception table at the annual Iwo Jima Memorial luncheon. I know the workers will treasure these and each person will be proud to wear theirs on the red ribbon!

Date of experience: February 8, 2017
Indiana
1 review
0 helpful votes
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Excellent
February 6, 2017

Fast and easy website. Good quality products and service. Company kept in contact throughout ordering, shipping and arrival. I will be ordering again soon.

Date of experience: February 6, 2017
Colorado
1 review
0 helpful votes
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Prompt shipment
January 28, 2017

I thought it would take longer to get the flags, but they arrived earlier than I thought. Great Job!

Date of experience: January 28, 2017
New Hampshire
1 review
0 helpful votes
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Unhappy
January 28, 2017

Unhappy, red stripes sort of rust colored, not bright red. Pole could have been a little stronger. Not sure I want to display this flag from my deck

Date of experience: January 28, 2017
Massachusetts
1 review
0 helpful votes
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Satisfied Customer
January 24, 2017

The order arrived on time. Thank you!

The flags met my expectations. They are beautiful and now adorn my work desk.

Thanks again for the prompt delivery.

Date of experience: January 24, 2017
Texas
1 review
0 helpful votes
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I Ordered the 12 x 18 flags on a stick. I orders both the American flag and the Air-force flag. These were for a retirement party. They are great quality and came super fast! Thanks

Date of experience: January 21, 2017
New Mexico
2 reviews
5 helpful votes
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Good
January 19, 2017

Ordered this for my little league upcoming season and it was a great price for such a large flag. Thanks for getting it out to me so quickly

Date of experience: January 18, 2017
Florida
2 reviews
3 helpful votes
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Products are as described and fairly priced, shipping took too long IMO. I had to call and complain and miraculously after complaining my order showed up 4 days later.

Date of experience: January 14, 2017
California
1 review
1 helpful vote
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They do not only just sell US flags, but flags from every country. I bought a flags for china in prep for the olympics. Nylon made and they look and feel awesome. Pricey though at 155 per flag.

Date of experience: February 21, 2014