
On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Pole assembly is a no brainer; however, installation instructions regarding setting the base tube (depth, diameter, sand and gravel requirements) were missing. I managed to find some instructions online but was disappointed that I had to go that route. Instructions should have been included.
The quality of the AMERICAN is very well made as the parts to mount it or hang. The COLORS are proudly flying in my front yard! My old was tattered and needed replaced. GOD BLESS AMERICA!
MGK
USARMY/USCG (RET)
We will be proud to display our made in America Flagpole. Made in America Flags
As well. We ordered these items on 2-3-17 and received it on 2-7-17 very quick
Service.
The Iwo Jima pin is better than its online photo and arrived in good time! Thank you! The pins will be presented to the Rockland County (NY) Marine Corps League Auxiliary Unit volunteers who work the reception table at the annual Iwo Jima Memorial luncheon. I know the workers will treasure these and each person will be proud to wear theirs on the red ribbon!
Fast and easy website. Good quality products and service. Company kept in contact throughout ordering, shipping and arrival. I will be ordering again soon.
I thought it would take longer to get the flags, but they arrived earlier than I thought. Great Job!
Unhappy, red stripes sort of rust colored, not bright red. Pole could have been a little stronger. Not sure I want to display this flag from my deck
The order arrived on time. Thank you!
The flags met my expectations. They are beautiful and now adorn my work desk.
Thanks again for the prompt delivery.
I Ordered the 12 x 18 flags on a stick. I orders both the American flag and the Air-force flag. These were for a retirement party. They are great quality and came super fast! Thanks
They do not only just sell US flags, but flags from every country. I bought a flags for china in prep for the olympics. Nylon made and they look and feel awesome. Pricey though at 155 per flag.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri