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Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Products came one day early and as always 100% as advertised. Will refer to others and will buy again. God Bless America!
Easy website! Great customer service! Fast delivery! And a very quality flag! It's waving in the breeze now! We love it!
I had purchased a flag display case from another vendor. The flag kept opening the back board. This one fit the flag perfectly. The case had hinges and opened like a door. Beautifully made, a quality purchase. Thank you
With pride I fly every flag I have purchased through US Flag Store U.S. Flags, state flags, sports flags all. Your store flies high above the rest.
Very good pricing on product but shipping cost was more than the 5 flags that I bought. Very good quality; just too bad that they weren't "Made in the USA" items.
It took me a couple of minutes to find what I wanted. The price was fair, and the delivery was fast. You can't ask for more.
Very easy website to navigate; huge selection to chose from and very quick shipment. Will definitely use again... thanks!
Only problem I have with the order is that all three gold ball ornaments that go on top of the three flagpoles were damaged. The thin aluminum was easily crushed by the weight of the flagpoles during shipping. More padding or a separate compartment for them should be part of preparing the flagpoles for shipment. I will be contacting customer service to request replacements.
Very nice. High quality. Packed well. Shipped quickly. I recommend anyone looking for flags that here is your company.
Received 7 days earlier than when promised. All items were safely packaged in box. Outside packing tape was not completely "stuck" to box. Looked like it had not been completely "licked"
I take care of 12 flags in our age-related community... 5 flagpoles and 7 house-mounted flags (3'x5' & 2'x3')... I have found that the Super Knit Polyester US flags to be the best for longevity... replacing flags twice a year instead of 4 times as in the past... for the most part, replacement is due to sun-fade in the sunny Yuma, AZ, weather, rather than wear and tear...:-)
The price was so inexpensive that I figured the flags would be chintzy. Thankfully I was totally wrong.
My husband has wanted a U.S. Navy Flag for our 2013 Ultra Tri-Glide Harley since we bought her in 2013. Nobody stocked them, because they weren't fast sellers. I found this website, which is super easy to use, and I received my item right on time. (Ordered regular shipping on 9/13, and received 9/18). I didn't take it all the way out of the package, it's a Christmas gift, but what I did see, it looks great!
It's been 8 days since I placed my order and it is still "in process". Holds were placed on checking account for billed amount but never processed and eventually removed (unprocessed). Very disappointed. I'll give them 1 chance to fix it and if not, I cancel the order.
The flag was all that I expected, it arrived in a timely manner. Would order from this company again.
The product appears to be of good quality though one flag ring came without its set-screw. While I've decided to treat urn the item the rings because they don't look good on a crime pole, I think they would be just right on a white one.
Flag was ordered 9/6/17 and received 9/13/17. Service was adequate but not as prompt as I expected from reading the website.
The flags can in timely manner. Folded and wrapped pretty nice. I am not sure about the quality. However, if the quality is anything like my first order than I would probably rated a five star.
I not have receive jet my Order, was you send ou on 9. 2. 17 sh your E-Mail
Gabriele Harrison. I like the answer today.
Late. Had trouble last time getting some of my items on time when promised also. Customer service was not at all concerned when I contacted them.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri