Uber

I no longer trust Uber. I have over $100.00 worth of pending charges for trips today. I didn't request or use Uber today. I am employed, a student, over 40 with a disability! I am afraid to drive. Plus, I need a car with safety features that our family car does not! Happy Holidays!

If I could give my experience with Uber a zero I would a million times. I phoned to get an issued resolved and Omar was no help. He was disrespectful and hangup the phone on me and didn't even let me speak or give me any typeof help. If you are working with Uber and especially that this world is crazy and people are needing your help Omar you need to have some respect when you are working in customer services.

Took an Uber (driver named Antonio) from La Quinta in Costa Mesa to John Wayne Airport. Left my $700.00 camera in his car. Notified him right away. He never called back. Notified Uber snd never heard from them for a week telling us Antonio didn't find it in his car. Please did it get out snd walk away. And why didn't he call us back immediately. Of course he didn't find it. He is now the owner of an expensive camera. May Karma bite you in the $#*! snd more. Never use Uber.

A passenger urinated on my back seat. The seat is a dark black color so pictures would not show the stain. Uber refused to compensate me for the professional cleaning I had to avail myself of. I can still smell the urine. Uber is unbelievable.

Operating outside the law cars without insurance drivers sexually assault passenger's surge manipulated by drivers. Theivesbanned almost everywhere except where there are bent officials check out on twitter #ubered see for yourselves your not safe oh and they have been hacked and customer details are sold on the web. No phone number to contact them if you use them your a mug gave them 1 star because there isn't a minus ******* button

I used Uber on occasion and had no problem. Thought they were a little high when they claim they are cheaper than a taxi. The problem arouse this week. Twice I had to take Uber from my business to my home a distance of 12 miles. First time came to $47.00. Second time to $51.00. Really? Why the difference of $5.00. It's not like my house moved or anything. The final straw came yesterday. I am a property manager for a air bnb host which does short term rentals for guests who want to visit Philly for 3 -6 days. It reained yesterday, and being unsuccessful in getting a cab, I contacted Uber. Oh the driver showed up, took one look at all the stuff I was bringing back and immediately canceled the job. Uber said it would try and find another car for me, which it never did. I ended up calling a friend to come and get me. Beware of this company

Worst customer service I've ever encountered. Every response is just a copy/paste canned response... they don't even read the actual complain/comment/request. I have to send my issue to them 7-10 times with multiple responses back... that's about 30-40 emails back and forth to get something as simple as a $5 cancelation ride waived because the app froze and I couldn't cancel in time. It's just ridiculous. Glad all the Sr. Leaders of the company resigned or were fired. Hopefully it changes the culture, but I doubt it, all the customer service reps are nasty $#*! offshore peeps that don't care about anything but their "ticket resolution" numbers.

I have been driving for Uber for almost 1 year. It pays decent (approx $20) hour. I drive with Uber to make money when I want and set my own schedule. No boss barking orders at me. Can't beat that. If you would like to join or just try out, then please use the following format and Uber will pay you $150 for signing up. Download Uber app on your iPhone, iPad or Android with this link:
https://partners.uber.com/drive/?invite_code=1v2mh

Please don't use uber eats, the uber company will never ever support you if the restaurant cancel on your items and yes even if you're a valued customer such as a platinum, I had the worst experience and uber let this restaurants took over $160 out of my account and again the restaurant call me and told me to cancel because they didn't have what I ask for but yet I'm the one who has to suffer worse customer experience ever.

I was charged twice for one ride but when it tried to charge me the second time, there wasn't any money in my account. So now it's reflecting a balance & I can't book any more rides until I pay this balance for a ride I already paid for. There is no customer service line & the faq prompts are not helpful at all. Super frustrating especially when I rely heavily on rideshare apps to get from A to B. Lyft isn't always available so this just limits me even more. Very inconvenient. Would have given zero stars if it was an option.

I was recently charged for an Uber Pass, which I did not want. I use Uber a few times a month and it wouldn't pay to get the Pass. When I saw the charge on my PayPal, I attempted to contact Uber, however they make it impossible to contact them. No phone number... no email address. Their website is horrible to navigate and doesn't even give an opportunity to speak to anyone. I tried to dispute with PayPal and they said through Uber, they have determined that I did authorize the purchase. Needles to say, I will be writing PayPal's review next.

I have driven for them, delivered for them, i have been driven by them, and I've had deliveries from them. Every single incident with them has been brought with anguish and disappointment. While trying to provide my husband with something delicious while he was dying in hospice I ordered from them twice both times the orders were wrong. I never received the money I earned while driving for them. On vacation we tried to use an Uber, they charged me four different charges for the same fare then I couldn't get my money back. Because of the multiple charges my bank blocked my card... Great thing to happen on vacay. I hope I never have to deal with this company again

I used coupon they sent me to buy groceries. I got discount at the time of placing order but they charged me full price at the time of delivery. Nobody to call. No chat agents will listen to you after that. Beware of this cheater company. Chat agents are also cheaters asking for screenshot of the coupon used. You can not provide screenshot of coupon when it expired that same day. They can take money out of your account without notifying you. Please delete this app from your phone if you want safety.

Anyone that lives in NYC, stay away from BISHWA CHHETRI. I called an uber for my grandmother on a late night. The fare was originally $21.97. Once he picked her up he must've realized that someone else called the cab for her due to the name. So he decided to take the opportunity to switch destinations to an address in another borough while dropping her off. Once he did, he drove around while still having me as a fare. I noticed that even tho my grandma only lives 20 mins away, i didn't get a notification of my ride being completed until over 1 hr later. He turned my $21.97 fare into $89.19. The fare is usually $15, but due to high demand i paid the 21. $89.19 is ridiclous. The distance was worth $25 but he ran the time up to $54. He is a scammer & will scam u. STAY AWAY FROM BISHWA CHHETRI. Cancel immediately!

Overcharged for a trip, due to driver refusing to follow the sat nav (because he knew better) causing a 20minute addition to my trip. I was charged for this and having now spoken to customer services they have completely ignored my issues and said they won't adjust the fare. As a lone female passenger, being sat in a car that is literally going in the wrong direction is a very unpleasant experience at 11pm. Completely disgusted with Ubers response today. I will literally never use them again. All I was asking was for the £5 additional charges to be removed... now they've lost a lot more than just my business I can assure you. Absolutely disgusted