Uber

Charged my card twice never showed up and somehow the number is not in service.I was scammed by Uber com.and seems they are getting away with it. Not enough to be investigated. Uber hires anyyone.no background checks etc. Beware. Uber gets hacked all the time.seems be easy to do. And the hackers get your money. With Uber having no idea who you are. Not enough safety or online security.never use Uber unless ur 100% it's Uber company your dealing with.

I just wrote my complain to them, three times in one year, they charge me for no reason, make me navigate for an hour to reach help as there app is not user friendly when it comes to issue, took you hour to reach upload docs and write to them, stop scamming, i kept proof this time so in future if they attempt to abuse my bank card listed i will file Saudi ministry of commerce, i advise all user to use cash or point of sale, dont provide them with your bank card in their scamming app.

I have been using Uber in Qatar for a long time, but my experience has been nothing short of frustrating, particularly when it comes to fraudulent charges and lack of customer support. On multiple occasions, I noticed unauthorized deductions from my ATM card, even when I hadn't booked a ride and was sitting at home.

Despite reporting these incidents several times and being reassured that I would receive a refund or compensation, nothing was ever done. The so-called customer support is unresponsive and provides nothing but automated replies and empty promises. It's beyond frustrating to deal with a company that refuses to take accountability for its mistakes while continuing to exploit customers.

After repeated disappointments, I finally decided to delete the Uber app altogether and switch to local taxi services in Qatar. At least with them, I don't have to worry about random deductions from my account or being ignored when I need assistance.

Uber Qatar has proven to be unreliable, dishonest, and utterly unprofessional. If you value your time, money, and peace of mind, I highly recommend avoiding this service at all costs.

Uber was scheduled to pick up/deliver my prescription medications from Walgreens at 3pm today. I received a text message at 3:04pm stating Uber canceled my pick up/ delivery. I cannot drive and am out of my much needed medications. First time ever using Uber for this service. I don't reccomend Uber. VERY POOR CUSTOMER SERVICE. Use a different service. VERY UNRELIABLE!

I, a lone female, was abandoned by a driver at a STOP in an unsafe area. Drove away with all of my stuff--wallet, keys, medication, work badge, etc. Thank God I still had my phone, but driver would not answer numerous calls and messages to return my things. I could not get any assistance from anyone with Uber. It got dark (unsafe area), blood pressure was through the roof (driver had my meds), so I called LYFT to take me to a relative's home. After about 2 hours, driver texted saying that he hadn't answered because his "English is bad." Gave me HIS address to come and retrieve my belongings. Used Google Translate to compose and send him message saying that HE needed to return my items to me. He did, but the damage was done. Missed work that evening, had to pay LYFT to come and get me, and blood pressure took DAYS to stabilize. Uber's response after all of this? Basically, they said, "That sucks. Did you get your stuff back? Cool, here's a $7.03 refund for the ride."

I was scheduled to have dinner with a business associate today. Because I'm immunocompromised he cancelled, having been exposed to an ill person earlier in the day. That person was his Uber driver. He was congested, coughing and very mucousy. Attempts at clearing the phlegm through his nose made disgusting sounds. (No mask of course.)
Why does Uber allow this? I advised my friend to report this to the public health department in Edmonton.

I am extremely disappointed with my recent experience on December 6th. The ride was quoted at $23, but I was shockingly charged $52 instead. This isn't just an error—it feels like blatant overcharging and a complete lack of transparency.

It's unacceptable for a company of Uber's scale to mislead customers with one price, only to charge nearly double without any explanation. This experience has made me lose trust in Uber as a reliable service.

Unfortunately there is a zero star to rate this company. I was charged $110.00 for a "membership" that was never requested as I very rarely use this stupid service (it was used once since last year). After countless hours of messaging, as they do not dignify a mortal customer with a phone call in order to be as anonymous and detached as possible to keep on offering no customer service, I was informed that nice Uber would reimburse a whole amount of $30.00. What a scam! NEVER again will I deal with this "mafia" like so called company. Horrible!

Uber is a FRAUDULENT car share company! The things they charge you is really UNNECESSARY & OUTRAGEOUS! These are the charges: WAITING, RESERVATION, CANCELLATION, DISTANCE & TIME! On October 5th 2024 I requested Uber & price that I received & agreed was $43.29! After my ride was completed it was $72.40! Uber said the reason was trip was taking too long but what does that got to do with me? This is not my problem it's the driver problem! K asked Uber to give me refund from difference of $72.40-$43.29= refund of $29.11 but they refused! Uber said I asked too much refund in the past! The reason is because Uber overcharged me! This isn't first time Uber overcharged me. Don't ever take Uber! This company needs to be shutdown PERMANENTLY so it won't rip customers off! I'm disputing with my credit card company & if it doesn't work then I will make a complaint to ATTORNEY GENERAL!

I have never experienced worse customer service than this pathetic group of $#*!s. Their driver made me wait over an hour before dropping my ride and the. I get a charge for 6.07 saying i cancelled after i spent over an hour asking their customer service to drop my ride and not be charged trying to explain the situation only to be bounced to over 8 customer service ignorant robots and the. Rold they would be in touch only to gwt a messaged saying they wont return my money. They treat everyone like they mean nothing and could care less about customer service or satisfaction.they dont deserve to be in business.

My pick up and drop of destination charged and even i managed to after battling changed it 2 min after i booked it i got charged for the trip, i will never use uber again and i will tell anybody and everybody what a thieving company uber is

THE CUSTOMER SERVICE FOR THIS COMPANY SUCKS!

PLEASE CHOOSE LYFT OR ANY OTHER COMPANY. I TRIED TO EXPLAIN A SITUATION REGARDING THEIR DRIVER NEEDING TO BE PAID THEIR FAIR DUE AND I WAS LITERALLY HUNG UP ON BY SOME INDIAN WHO I COULD BARELY UNDERSTAND.

THIS COMPANY SUCKS.

You have a program Manager named Eric Cartrite that is celebrating the attempted assassination of a former U.S President and hoping for more attempts that are successful. He is also celebrating the deaths of 2 Americans who lost their lives during that attempted assassination. This is absolutely disgusting behavior and speaks volumes about uber as a company that they would willing hire such vile morally corrupt individuals such as Eric Cartrite. I have deactivated my account due to this and have urged everyone I know to do the same. Do better Uber and get rid of Eric Cartrite

They're lack of customer care is the worst I've ever received. Their driver didn't turn up, charged us for the trip and even added a tip for himself.

6.45pm after Ascot, 50,000 people trying to get home. We called their help line and told tough, sorry you need to find your own way home we can't help you.

Our driver has lied and we have absolutely no consideration or care that you are stuck with no way of getting home.

No, you can't speak to manager, we're so big we couldn't give a flip about your business.

Worst ever.

I have driven for the company almost 3 years almost 7000 rides and I am 5 star rated. I've never seen a more deceptively evil and cut throat company as Uber! They've been caught stealing our tips! Over time the reimbursement to drivers and overall treatment constantly decreases and bonuses which were once available are no longer.

I can't say enough bad about this company!

Uber customer service for riders is nonexistent as of June 2024. I have previously been a heavy user of Uber services and will be transitioning to other options. The customer service currently available to riders is the worst I've ever seen from any tech enabled company.

I have very bad experience with uber, there is no customer support, raise complaint through email, chat, social media but there is no response from their end and my package got expired, in simple words they just looting out hard earn money.

My ride was standard good per Uber rules etc, however the driver Muhammad! This guy reports he found my phone i dropped in the back seat, then says to corporate its not mine as I fully characterize my busted screen, color, make, and model. Not to mention this is my company phone so I really need that. This guy wont call back or return it, worst of all this guy only lives two streets over, following my phone on GPS all day n night for 3 nights! I use to live and swear up and down by Uber but it only takes "One Bad Apple" to spoil the bunch. Whats up Lyft?! Looking might y fine right now!