Uber

Its been over 2 weeks since I made numerous trips that I STILL have yet to be paid for. There is no human to get ahold of to complain to. They just send you a default email telling you that they're looking into it, and thats the end of it. Worse customer support than Time Warner Cable! Im done wasting my time and gas with this half-assed, poorly managed, joke of a company. I look forward to the day they get shut down for some illegal business doings.

This company is hot steaming garbage. They use checkr if you get a traffic ticket or in an accident not even driving for Uber just on your own personal time they will suspend your account and deactivity for good you are guilty until proven innocent. Boycott this company.

They haven't responded to my email sent about a month ago and the driver recently I try to contact about a friend losing an item won't respond. Makes me wonder if the driver is a thief.

The email situation was simple as I was trying to change my number to my new number and they can't even respond. I'm just going to use Lyft as they work and resolve their issues fast and quick.

Uber is awful with customer. Someone got my credit card number, and was using Uber I called Uber No help at all. Told me I needed the email address associated with who ever made the order
How the heck would I know that
Worthless company

Sorry i have to review Uber Eats on this site, but cannot find any way to write a review on uber.com or ubereats.com

Pathetic!

Speaking of pathetic, my Eats order was delayed 5 minutes at a time for over an hour, and then the order was cancelled. BY UBER! WTF?!

As the customer, i thought i was the one who could cancel. I've never been fired by a merchant. I spoke with both Mae and Jose (a girl) and they even told me they have had similar experiences as "customers" of Uber Eats! Seriously?!

When your own employees complain about their employer, things are broken!

I booked my appointment and it was going to cost me $14.76 and then they canceled my appointment on their own and then we're trying to charge me $52 to go for a 10 minute drive this customer service sucks this company is ridiculous do not ever use this company or lift ever again they are crooks con artist and they f*** you every way they can

Please be careful using Uber. I think there employees are using credit card information. I had three unauthorized Uber purchases on my credit card. I have no unauthorized purchases from ANYWHERE else, except Uber. I only picked 1 start because I had to. I would have left it blank if I could.

Uber charged me $34.00 for a ride that I take EVERY Saturday and Sunday morning to work,and pay anywhere from11 to 14 dollars. When I asked them for a partial refund due to price surge,that's what Uber calls it...I was denied due to "high demands for rides iny area." Which is total B.S.
Uber is definitely not consistent with their fares which is really inconvenient when someone counts on them for a way to work every weekend.
Not only that but they were also pretty crappy about the whole way they handled the situation. Or didn't handle it should I say.

I use this service frequently. Unfortuneatly I keep getting charged 0.56 here and there for no reason. This company doesn't want to help you and it clearly shows as there's no general customer service line. Your issue has to be listed on the app. Just pick a random one and start complaining about your issue because they're all irrelevant anyways. Drivers for some reason are scared to approach my door or never arrive at my front door and I'm charged a waiting fee for it. Just stupid so I always end up desputing my wait time fee. This is a great service to use if you have money, but customer service is none existent.

I have been taking uber bikes since a few days to commute to office everyday. What I see is most drivers give me a hard time during office going time. They transfer the ride within an inch of reaching the pick -point and the next biker is almost 8-10 minutes away, delaying the journey. Some park their bikes much further away and tranfer rides to another biker if you insist that they come to the pick up point instead of calling the rider to whereever the driver has parked his bike. I mean why offer this bike ride service to people when your shameless drivers do not want to take the trouble of driving short distances? They tranfer rides at will because cancellation will cost them and give the customer a hard time? There is little scope for registering this misbehaviour from drivers on the App.

The Uber website is awful. After all these years and the many $B siphoned off by corrupt executives, the Uber.com experience is much much worse than any 5 people bootstrapped startup could make. All it does is try to channel you to buy more stuff. Message to CEO #Dara Khosrowshahi: fix the basics. Try to catch up to where a high school kid with an idea could be working from his parents kitchen table. All Uber has is its online experience. I doubt they will be around in 5 years.

Rider pulls out gun on drivers for uber once you making a complaint to save your own life the shut your uber account down. Uber does not care about their drivers what so ever they only take the side of there riders uber needs to be highly investigate they target women all the time it's okay if we're robbed raped or have a gun pointed at us. as long uber is getting there money they could careless about the life's of drivers we should have ever right to protect our selfs from drug addicts drunks pedophiles. Murders we should be able to protect ourselves with what ever the cost. But not allowing other riders with females drivers or guns is unlawful their just waiting for another woman to get Murder or raped with no protection but don't forget folks uber is getting paid from these criminals.

I've been very happy with Uber service since I started using it in Vancouver a year ago. This week I've had 2 pre-booked rides cancelled at the last minute. Very disappointing & frustrating as we had important medical appts & were left scrambling for another ride. When we got another Uber, it was more than double the price. Uber should not offer the service to pre-book if it can't be reliable with it. It caused unnecessary anxiety. Not impressed. I'd rather use Uber over taxi service but may return to taxis, more reliable afterall.

Their app is full of glitch. I made a claim about an issue, the customer service did not fixe my problem but I cannot talk with them anymore as they closed the conversation. Very unprofessional,unpolite and they STOLE my money!

Just wrote about the "high" driver going to downtown Nashville. Wanted also to mention the ride back to hotel. The 2nd driver was a young man looked to be around early 20's. The car was very old and although it seemed cleaned out, it smelled horrible. The thick stench of cigarettes literally made me sick. We tried to converse with him and he hardly said two words. He really gave me a "creepy" feeling... like we were in a car with someone with "serious mental issues" (only nice way to put it). I think I'd feel safer in a regular Taxi any day. I have to say though that I had a really good experience with two drivers I used in Destin, FL. But the two I got in Nashville made me not want to chance Uber ever again.

I placed an order and was given a time of delivery. Went through numerous drivers that changed their mind about picking up the order. My delivery time kept getting longer and longer. I waited over an hour and a half. I contacted the restaurant directly only to find out that a driver picked up my food and my order was canceled a minute later. Hope the driver enjoyed his free meal! Customer service gave me a $3 credit for the inconvenience! This was my first and last time using uber eats!