TrustpilotReviews 90

I wrote a review on TrustPilot of my horrible experience as a customer of Godaddy and they removed it! Not only did Godaddy respond to my review because they knew who I was & was aware of my issue, but I wrote the review from my business email & offered for them to review my BBB complaint (website & BBB info is online) yet that wasn't enough. They wanted me to email them my private business documents to prove who I was & that I was a customer of Godaddy's. Utter nonsense to assume I'd be stupid enough to give complete strangers this personal information AND over the internet. I guess businesses can influence TrustPilot to remove harmful reviews. Hardly honest practises & not a platform that you can trust.

I went on TrustPilot to review a business and it was like walking on hot stones. They set my soul on fire. I was a nervous wreck trying to deal with them.
They do not follow their own rules. They have removed my reviews, modified them, removed them while I was in the middle of writing a response & threatened to remove a review if I didn't modify it within 3 days.
It just happened this week, so I'm extremely upset. They violated my Constitutional Rights to have free speech of written or verbal word. They did not care.
I deleted my account last night. Sitejabber, please do not remove this. These people@ TrustPilot are poison. They break all their own rules.
It was about several reports I filed with Healthunlocked, an online peer support for health issues.
I was already reeling because their hand dandy lie detector said I was lying when in actuality I wrote the truth.
They violated my Constitutional Rights of free speech to the written or verbal word.
I highly do not recommend them@ all.
All you need to do is look at the reviews. There are plenty of review sites you can access that won't twist your words.

Thank you
Pixie Dust

Straight up states they do none of that.
I honestly have to state I found nothing positive about TrustPilot.

You know it's a terrible site when they have their own page full of fake 5 star reviews all saying how superb Trustpilot is. 208,000 rate it great apparently. Yeah sure. Isn't that a conflict of interest them having their own page on there anyway?

They removed 1 of my review as it was critical and they told me their software had picked up it was suspicious and therefore removed it but allowedmy other 2 reviews to stay up, surely you should keep all up or none? You can't pick and choose. They do as they like

Do not use this Thieves. They will use any legislation they make you sign to take your money. I called one of there employees an offensive word apparently. Instead of returning my money they closed the account and I have lost 55,000 usdt I was later introduce by a friend to a company that helps in recovery assets that is how I got half of my assets back through the help of the telegram username below

Charlotterecovery

Definitely one of the best review center of the world. Their probing of review genuity is also second to none.

Left a genuine review and their arrogant copy and paste email said they're suspending my account as it's been flagged as suspicious and they're confident they've made the correct call. I replied but they ignored it.

You only have to look at the number of 5 star reviews that saturate the site to realize that companies are still offering kickbacks to people in return for a great review despite TP claiming that's not allowed. TP even have a review page for themselves and its full of the usual 5* nonsense, most only a few words saying how great they are

I left a bad review for a TV network and they demanded proof it was real. That's how ridiculous it is, why would I lie and how do you prove you watch TV? I'm sure had it been 5* it would have still been up.

I wouldn't believe any of the 5* reviews on there

So here we are Trustpilot being a site to "Trust" well can you tell me why you keep suspending my account over the very thing that you want the public to write about.

Namely, your GENUINE experience on companies and products.

So why is it that you suspended my account over an honest Genuine experience review then after referring me as a threat or scammer? Then weeks later say ok stating we have cleared your account and reinstated you only to suspend it yet again a week later even though I have not written nothing since then. Is anyone there actually communicating with one another!

What kind of joke company is this, well this is my GENUINE EXPERIENCE of you as a company as you claim to state and confirm with every review written "disgusted" causing me hours of wasted time, that I feel I should bill you for.

Also strange how writing a review about Trustpilot is also met with strangely logging out and taking even longer than some other review strange that, with a message reading "sorry it seems something's wrong on our end. Please try again later" as if will be back later.

Even to a point of now stopping me logging in to review them, cant reset password because they try to block even these attempts, this is how bad a company can be.

Laughable, wont be coming here again.! Avoid search else where.

...until I had an experience with an actual scam website - MBenzGram.com. Trustpilot picked up on them posting a bunch of fake reviews, where they have a 2.2 star average and a warning label. On SiteJabber, the scam website has 4.35 stars and tons and tons of fake reviews that there seems to be no way to report or have taken down. Now I realize that TrustPilot is better.

Cannot be trusted. The amount of 5 star reviews which are either fake or have been left due to the offer of an incentive is laughable

Leave a bad review for a company that pays extra however and it'll get taken offline. Trustpilot say they don't delete bad reviews, they just take it offline which is just the same but sounds better.

I would say most of the bad reviews are truthful and the 5 stars very suspicious. That's not how it should be

This review platform is on my nerves. This wont let me publish a review on the business i took service from. Clearly there system is a failure as it wont let a reall client publish a review for a business.

Trustpilot removed my legitimate review of a small business in my city. They didn't give a reason. No appeal process or anything. Just removed it. So, I reposted it. They removed that one. Again, no explanation other than (paraphrasing) 'according to our algorithms, the review appears to fake'.

Their algorithms appear to be faulty.

Also, I've read countless reviews and subreddits that Trustpilot is shady. Businesses complain Trustpilot tries to coerce/bully businesses into buying their monthly plans to maintain the reviews.

Listed a honest review of Easy Documents Network and sent irrefutable proof from my bank that they scammed me. I'm sure now, that Trustpilot has accepted payola from Easy Documents Network. I have reported to FTC Complaint Referral Form
Internet Crime Complaint Center and FBI.

I tried to write a critical review of SurveyJunkie, which currently sits at 4.5 stars on Trustpilot. Normally, my review would be live within minutes. But, this time, Trustpilot dragged its feet and wouldn't allow the one-star rating of Survey Junkie on its website. I didn't violate any of its guidelines. It's obvious that Trustpilot has a working relationship with Junkie which only allows positive ratings. Pay-to-play.

One of the best review network in the world that can be trusted. Very helpful and easy to understand

Well, it seemed good at first. They accepted all my reviews... but then their robots decided one of my reviews was spam and all my reviews have disapeared. I can only hope the company disapears.
Maybe i upset them with my brutal honesty. Use this site instead. Unless it also uses robots. Which havent got a clue.

I never thought being thankful for good service and leaving positive review is such horrible experience. After few days I received email that my review was removed. To approve my review they requested id and order invoice from shop with my address and etc. so I can prove that I'm real person? This is a joke, I'm not going to share my private data with shady company. To post a review it will take a weeks trip messaging forward and backward with trustpilot support. Don't waste your time on Trustpilot.

They ask for proof of purchase for askgamblers, why would I give a company that sends people to scam casinos my info. You dont need to purchase anything to use their recommendations and websites. Ofcourse I dont have proof of purchase. Your not getting my info. Nice try. I sent them a pitcure of the backdraft done by my credit card. And they deleted my review lol

Hello, Today a potential customer emailed our support team with some rather disturbing information. They wanted to know why we cannot be trusted. I was totally bewilded and absolutely horrified.

(Please see the screenshot attached)

Can you explain why there is this kind of warning about my business?

I do not have any dealings with Trustpilot whatsoever, In fact I was unaware we had reviews on this website.

The heading is...

' We have detected misuse on this site '

See the Screenshot attached for the whole message.

Then goes on to defamate my company without notifying us directly.

Why is this happening and what gives them the right to use defamation of character unessacarily against our company? Totally unacceptable!

I noticed a drop in sales over the last week or so. This is possibly the reason. Do you realise the damage your false warnings do to a business? They are completely false claims right at the top of the page on Trustpilot, we are far from a scam company as you can possibly be.

As you can imagine I want this rectified and some kind of resolution commencing before I contact my legal team for advise, and start legal proceedings regarding this matter. This is absolutely absurd.

My guess is a jealous competitor taking advantage of your flagging algorithms. However I want to here some kind of explanation as quickly as possible from them.

Absolutely absurd and damaging unessacary to a well trusted business!

''As part of our efforts to ensure that all Trustpilot reviews are genuine, we have customized software that detects unusual activity on our platform. In this case, our software has flagged that at least one of your reviews is likely to be spam. We take this very seriously, and have therefore blocked your user account and removed your reviews from our platform.'' And then I did notice a lot of fake reviews and/or scams. Fairly obvious on some pages that the 5 star reviews are made up. As a whole, it makes their website fake.

I went onto the review page of trustpilot to complain about companies leaving fake 5 star reviews for themselves only to see trustpilot are at it themselves. Talk about conflict of interest. Why would they want great feedback for themselves?

Their job is to let people comment on how good/bad companies are yet their own page is full of invited reviews all 5 star, most don't even make sense.

If you do leave a bad review companies just get it removed. I got a review taken down as they wanted proof I had a contract with the tv company concerned. How I am supposed to show that? It's free to air. I'm sure had It been a 5 star review it would still be up