TripFactory

Never ever go with tripfactory.we travelled on a group of 10 ppl to Singapore. Here are cons of travelling with tripfactory.
1. There was no proper checklist that was given to us for Visa. In installments they were asking we want this document and so on. They applied for the Visa too late becoz of which it came 1 week before travelling.
2 Tripfactory will purposefully send u itinerary 1 day before of travelling so that consumers cannot make changes to it.
3 As promised by Tripfactory they will provide us with at least 2 room before 12 as it was early check in after reaching there u get to know u just have 1 room and rest of the 4 room will be given post 06:00 pm. After whole day of travelling u get to know this.
3. On 2 nd day of our trip driver waits for 2 min if we are not there he leaves the hotel and get vanished on calling and requesting him to come he says "I will come in next 1 hour" Great
4. He just comes to drop and pick u up if u say him to stop in near by to have dinner he will drop u there and he will proceed after that it's your headache how to travel to your hotel.
5 The driver gives you order "come by 3pm from Singapore cruise or else I will go. How pathetic.
My only advise to u guys is never ever go on private basis taxi go on a group. THINK TWICE BEFORE GOING WITH TRIPFACTORY.

Trip was supremely amazing with good hotel, houseboat, a very very good driver (Harris) who was more like a elder family member with all of us also very protective and a true gentleman.
Overall a very good experience except communication & contact with Geetanjali after our bookings, she never mailed us or kept us posted about anything, we had to always mail or call her multiple times and she use to hardly ever reply. As our trip date was closer we didnt hear from her anything so we called and mailed her but no response than we got a call from clinton who said Geetanjali had left Tripfactory which was a shock for us since we didnt get any intimation and we lost our trust from Tripfactory and thought our trip will be a bigtime flop, but clinton helped us out and kept us posted.
So just a suggestion if any advisors are changing in middle of any planned trip than kindly inform to the travellers since than we feel we cannot rely on you guys than.
Except this incidence our Trip was amazing i will suggest my friends and family to go for tripfactory for trip bookings.

Thanks a lot.

Kindly also convey a big thanks to our driver Harris and do reward him, he is the best driver. Also Amazing hotels and staff members.

The experience with trip factory on a recent trip to Dubai was horrible.

The taxi which were provided came from a good company and they were on time. So will not blame the private transfer they arranged.

1) Dubai City Tour: The driver arrived on time. The city tour was given by the driver with any description of the city. He only answered what was asked. The City tour was like a taxi ride with occasional stops for photos.

2) Abu Dhabi Grand Mosque: This was the night mare of the trip. Arrived at the mosque to find no guide present. The driver told us it is not allowed to go inside the mosque with the guide so waited for 2 hours and no one arrived. The management was irresponsible during that time as no body was picking the phone and the driver was smiling at what was happening saying my only job is to drop and pick up.

After all the ruckus the driver fought in the end and told me to not take back to Dubai. This is very rude.

Worst nightmare in my life on a trip.

3) Miracle Gardens: Reached Miracle Garden to find the tickets are not present. Again wasted an hour and bought the tickets our-self at the window. We have been told the refund will be given but time more important.

4) Burj Khalifa at the top: The itinerary which the company prepared mentioned visit during prime hours i. E 4-7 pm but our slot was booked at 10 pm. On asking the management says please understand sir.

I do not go on a trip to understand mismanagement.

Please do not use trip factory will be my advise.

My trip id was TFN001INWNY

It was a worst experience we faced when we had to book for a resort in Baga Goa. They had booked a worst hotel for us in Baga (Camelot) saying room is super deluxe grabbing 10k already but the room is not worth it. Rigt from landing to Goa because of no proper communication with taxi agents over in Goa we had to wait and wait taxi never did arrive.
We needed a hotel near to Baga beach but the resort what these site booked wer really far from beach promising us that it's just near. Same the case with taxis we never got it.
It's a worst experience the booking people themselves don't know what they are doing. We lost the money worth for nothing. DO NOT EVER TRUST THIS TRIP FACTORY.

Hi i m Nilesh. Khania from mumbai.
I have booked trip for dubai from trip factory Mohamad monullia of tripfactory have arranged the whole trip for me for dubai.

I enjoyed the trip to dubai very much and the facility was excellent.As this was my first tour out of country and that too was online without knowing any one so i was littel afraid. But it was fabulous and well arranged by u and your team members.

Thank u for making my tour fabulous and ready to reply me any time i needed.

So onces again thank u very much.

Its good though isn't it? A appreciate if you'll reply me haha. Welcome to mobile legends, 30 seconds until minions deployed smash them

Hi,

It was a wonderful Trip to Dubai which I have booked with Trip Factory, everything was well organised and Planned in a very systematic manner and professional.

Mine was a personal Trip of three people which got added with couple of friends along with families totaling to Nine, Trip Coordinator Ms. Mala could accommodate us with the same budget and all the sightseeing was arrange together coordinating with the counterparts in Dubai. This trip was customized to my requirement and with in the same budget.

We reached Dubai on 10.10.2016, we were welcomed with a name card in the airport printed, they dropped us to the hotel and everyday we were picked up on time and they were so organised that we did not have to worry about.

We didn't have any issues in Dubai pertaining to the plan. We were well treated and we enjoyed a lot...

Trip co coordinator Ms. Mala was so professional and had well organised in her planning and we were provided all the required information and details.

I would definitely recommend Trip Factory for your travel requirements and I am sure I will go back to Trip factory for my next personal visit to any abroad trip.

Once again I would like to thanks Ms. Mala for arranging such a wonderful Trip for us. Thanks Mala.

Regards

Swamy
*******718

Rating: 5.0

Me and my wife spent 4N/5D in in Kashmir, Pahelgam and Gulmarg. The service, guides, lodgings and experiences we had in each location were awesome. Trip Factory made everything easy we were greeted each step of the way, enabling us to enjoy our trip without the normal stress of traveling in another state. We enjoyed a night stay in House boat in Dal lake, It was picture perfect and comfortable, plus we could see the beauty of nature from our room. In Gulmarg and Pahelgam the hotel and sight seeing was great. Me Anuj and my wife Megha would like to thank to "Trip Factory", Who gave us an opportunity to relax at the a pleasent hotel and awesome tour, as well as amazing restaurants.

We took package for 5N6D to Dubai with Trip factory in the month Jan, 2020 & we were happy with there plan & support. Everything was going good as per schedule plan, the twist came in the last moment when we are checking out from Dubai airport & that was flight cancellation news & we didn't get any prior notice from trip factory in advance. We have cross checked with indigo airlines for reason of cancellation & it was due to bad weather at Dubai flying zone & also they said that we have communicated to all the passengers of boarding from Dubai fight to Hyderabad on day prior to our departure. Since our booking was done by trip factory & for the same they got e-mail from indigao airlines. In-spite of knowing about the information or message they didn't even bother to message or notified us. When we asked to trip factory about this & response was completely disaster. No support & arrangements were done for that day 13th Jan. We took a separate flight on the night with additional cost of 80K & for the same we asked compensation for our journey & they turned up with Rs 2000 voucher which made us completely unpredictable & irresponsible travel firm. I request to you all make sure & check before you do any kind of booking or selecting any package from trip factory. It was really pathetic experience on their support & commitment.

Me and my wife had planned a 3n/4d trip to Singapore through Trip factory. I'm very much satisfied with the way things were organized and a well planned itinerary (which was a lot customized as per our requirement) by Mala. We could get all the details and the information of how we could plan additional time available on the day of arrival as well as on the day of departure. The most important thing before travel is the availability of the coordinator on call when in need and the flexibility in payment which were both up to the best of our satisfaction.

I just loved the way our pickup and drop were arranged in Singapore, and all we needed to do was to be on time at the specified spot. Breakfast in the booked hotel was really good and the other meals were also of our taste. There was also an option for the drop points to be customized, so that we could manage to visit Merlion Park and Clark Quay during night time (most preferred time to visit the places) after our day trip plans. The tour operator is Singapore was also really helpful to provide us with the required information. This trip, far from any other, was the most memorable trip we had so far. Thanks again to Mala from Trip Factory whose constant interaction and coordination helped us to get this trip planned and executed to perfection.