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on 2/17/16Yes they are trustworthy... recently booked trip to Srinagar through trip factory.
Tripfactory is from the founder and owners of via.com, they have been there for a decade and are a hugely respected lot. They are hugely turstworthy.
Check out their holidays on GITF (Google Travel Festival) running right now, https://gitf.co.in/holidays
Same here... it is good 30K cheaper than eezego...