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TripFactory

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India
1 review
0 helpful votes
Follow Durga-Shanker M.
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I intend to put it on record that I took a right decision by finally approaching Trip Factory, out of others, to give shape to my travel plan to Leh along with my wife Sumita. In the initial stage Shahi helped me to formulate the plan as per my own program within my budget. Renuka helped me in making the changes without disturbing my budget. Because I requested for postponement due to my illness. The local coordinator Padma was very helpful and cooperative. In the evening he used to asked about the day and gives tips for the next day. I thank all of them including Saurabh. All the designated Hotels and tented accommodation were as per the expectation and their services were satisfactory. The drivers were quite good, always on time and the vehicles were also in good condition.

We enjoyed the trip from the core of our heart only because the logistics were well taken care by the Tripfactory.
Thanking again and looking forward for more cooperation when ever I need

Date of experience: September 20, 2017
vinay g. TripFactory Rep
over a year old

Dear Sir/Madam,
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; we are very happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

India
1 review
1 helpful vote
Follow Jinali M.
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Fantastic Experience
August 11, 2018

Jinali Shah:
Hi Team Trip Factory!

We had a great experience in Leh Ladakh

Thank you so much for arranging such a smooth trip for us.

Food stay travel every thing was exceptionally well and tailored to adhere to our requirements perfectly.

It was my first trip with Trip Factory and it met my expectations

Cheers Team Trip Factory!

Date of experience: August 11, 2018
vinay g. TripFactory Rep
over a year old

Dear Sir/Madam,
We are humbled that you are pleased with our services and we have been able to customise your trip as per your requirements.
Trip Factory is deeply grateful to you for taking the time to write into us with your lovely review.

India
1 review
1 helpful vote
Follow Mayank J.
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Excellent
February 12, 2019

The best trips I have planned is under trip factory and would love to travel more n more with dem across the world thanks Aton guys great work and service

Date of experience: February 11, 2019
vinay g. TripFactory Rep
over a year old

Dear Sir,
Thank you for your valuable feedback. We look forward to serving you again!

India
1 review
2 helpful votes
Follow Aiyappa B.
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The Most unprofessional and pathetic travel agency you can come across, the moment you pay the full amount you are doomed, all you will have to do is follow-ups, the best part is for packages these overconfident and undertrained staff don't know what an itinerary is and didn't have the courtesy to send one as a result had no idea when the sightseeing would be and what time would the pickup and drop be to the Airport.

I REQUEST THE GENERAL PUBLIC NOT TO TRUST THIS AGENCY BY THE CHEAP AND MOUTH WATERING OFFERS, BELIEVE ME ALL YOU WILL REALISE IS THAT YOUR HARD EARNED MONEY IS GONE FOR WASTE AND TRUSTING THEM IS INVITING TROUBLE FOR YOURSELF.

Invest in other Travel portals as these guys will take ages to learn the trade. Highly and extremely unprofessional Travel website.

Date of experience: October 19, 2017
vinay g. TripFactory Rep
over a year old

Dear Sir,
We are sorry to hear that you had a bad experience with us. Can you please share what exactly went wrong so that we can look at that and take action on this. Please share your feedback to care@tripfactory.com.

India
1 review
1 helpful vote
Follow Agnelo V.
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Awesome Thailand tour
October 30, 2019

Great ground support... Team was very helpful. Was got awesome feeling travelling with trip factory. Will surely on board with next upcoming trip of mine with trip factory very soon...

Date of experience: October 29, 2019
vinay g. TripFactory Rep
over a year old

Dear Sir/Madam,
We are thankful for your encouraging words and positive feedback. Your compliments have put a huge smile on our faces. We hope to see you again super soon!

India
1 review
0 helpful votes
Follow gaurav d.
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Dubai trip
October 4, 2017

Shruti singhal (from trip factory)

Thanx a ton for your coordination and all the fantastic arrangements throughout the tour.

The budget for accommodation and land package provided by trip factory to us for dubai and abu dhabi was the lowest in compare to other 5 travel companies

The hotel Raviz they have provided was exceptionally good

All the tours and the pickups in dubai where very well managed by trip factory and their abroad coordinates are also very helpful.

Looking forward to provide more business to trip factory asap.

Gaurav dani
Kolkata

Date of experience: October 4, 2017
vinay g. TripFactory Rep
over a year old

Dear Sir,
Please allow me to thank you for sharing with us your holiday experience and words of encouragement. Our team is so happy to hear that you have had a good holiday. Your insightful comments and thoughts mean the world to us.

India
1 review
0 helpful votes
Follow Kuldeep k.
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I want say hotel is not good
Hotel address is very confused in city
Room have not balconies
Room is very saffocated and have smell
When you get in the hotel they do not give welcome drink and do not welcome like such outher holet.
Hotel have not proper facilities for indain food.

Date of experience: May 14, 2019
vinay g. TripFactory Rep
over a year old

Thanks for your feedback, we have removed that from our selection

India
1 review
0 helpful votes
Follow arun k.
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My trip to bali is the most memorable one. I love the support i got from trip factory. In my whole trip i never experienced any hurdle. I love to take for there service for my next trip too.

Date of experience: July 8, 2019
vinay g. TripFactory Rep
over a year old

Dear Sir/Madam,

Please allow me to thank you for sharing with us your holiday experience and words of encouragement. Our team is so happy to hear that you have had a good holiday. Your insightful comments and thoughts mean the world to us.

We are humbled that you are pleased with our services and we have been able to customize your trip as per your requirements.
TripFactory is deeply grateful to you for taking the time to write in to us with your lovely review

Thank you once again for your valuable feedback. We look forward to serving you again!
Happy Holidays

India
1 review
0 helpful votes
Follow Ramya s.
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We have took atleast 4 packages. Domestic... with trip factory and are very much satisfied with d services provided. Thanks a lot Vyshak M. Our trip advisor. For his committed job...

Date of experience: May 3, 2018
vinay g. TripFactory Rep
over a year old

Dear Madam,
Thank you for your valuable feedback. We look forward to serving you again!

India
1 review
1 helpful vote
Follow Ashish G.
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An awesome Coordinators
September 15, 2019

Trip factory team was really professional and were there in guiding us on every single day of our trip. Trip was very well planned and arranged that we enjoyed the trip hassle free.

Date of experience: September 13, 2019
vinay g. TripFactory Rep
over a year old

Dear Mr. Ashish,

Please allow me to thank you for sharing with us your holiday experience and words of encouragement. Our team is so happy to hear that you have had a good holiday. Your insightful comments and thoughts mean the world to us.

We are humbled that you are pleased with our services and we have been able to customize your trip as per your requirements.
TripFactory is deeply grateful to you for taking the time to write in to us with your lovely review

Thank you once again for your valuable feedback. We look forward to serving you again!
Happy Holidays

India
1 review
0 helpful votes
Follow P B.
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My second trip with TRIPFACTORY. This time to Kerala. Another 5 star work. As earlier the booking help of Ms Nazia was excellent, and booking procedure, Tickets delivery etc were well ahead of date of departure. Worth not having tension till last couple of days. There were some glitches while we were in KERALA, BUT the management of those were very very good. Overall another excellent experience with TRIP FACTORY. Planning another trip to Darjeeling etc with them very soon.
Pankaj Kumar Bansal

Date of experience: September 26, 2016
vinay g. TripFactory Rep
over a year old

Dear Sir/Madam,
Please allow me to thank you for sharing with us your holiday experience and words of encouragement. Our team is so happy to hear that you have had a good holiday. Your insightful comments and thoughts mean the world to us.

India
1 review
0 helpful votes
Follow Ajay A.
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Team work. Trip Factory will be my first choice in future. Always replied by team promptly whenever we needed help in Abroad. Good Service, Nice trip. Worth Money Trip

Date of experience: June 10, 2019
vinay g. TripFactory Rep
over a year old

Dear Sir,
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; we are very happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

India
1 review
0 helpful votes
Follow Hitesh M.
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Leh Trip
May 16, 2017

That was an awesome experience. Everything was taken care. Nicely organized and had an life time experience. Will surely recommend to all my friends :)

Date of experience: May 15, 2017
vinay g. TripFactory Rep
over a year old

Dear Sir,
Thank you for your valuable feedback. We look forward to serving you again!

India
1 review
0 helpful votes
Follow Ashish A.
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Just completed my dubai trip must say it's was the most amazing and mesmerizing experience from all perspective thanks to trip factory team. Try trip Factory once and then you will experience

Date of experience: October 26, 2019
vinay g. TripFactory Rep
over a year old

Dear Sir,
Thank you for your valuable feedback. We look forward to serving you again!

India
1 review
3 helpful votes
Follow Deepak P.
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A bad experience where in the airport I was never picked up be in Foreign Soil.
No placard reason given by local agent of KL was they received wrong flight no and time.
Coordinated myself and resolved the problem however till that time there was delay and frustration and inconvenience to me and my family.

Same problem when I came to Bali there was no 1 to pick up. Waited for an hour frustrated and same reason that Trip factory has given wrong flight and time details yo Pacto local trip organiser.

When I was leaving bali I alerted 3-4 people of the trip whatsapp group to ensure that Cab reaches on time next day to pick me up as per flight timing.
As usual no lesson learnt by trip factory
The cab did not arrive on time leading to anxiety frustration and lot of inconvenience.
I had to book a Cab myself and pay for it as if I have not done I would have missed the flight.

There were other problems like in your days sone program were removed or only photo session happened due to the tour operator not taking us or conveying to move quickly or insisting in having buffet lunch at specific place which we did not want.
I was conveyed in TF what's app group that cab money would be reimbursed back to my account.
This is not yet done.

I am putting these feed back so that TF can correct themseleves.
I don't know it shall happen or not.
This is due lack of communication and coordination between TF and local trip organizer.

Date of experience: May 8, 2018
vinay g. TripFactory Rep
over a year old

Dear Sir,
We want to extend our sincerest apologies concerning all the issues that you have faced. We pride ourselves in maintaining the highest quality standards for our customers. So, we hope you will give us an opportunity again to prove that we can do much better.

Texas
27 reviews
126 helpful votes
Follow Shiori K.
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Smooth online experience
January 16, 2020

Totally recommended. They have thought of the process: where you set off, the type of journey you wish to go on, the cities. They use a very good algorithm on their website. Do check'em out.

Date of experience: January 15, 2020
vinay g. TripFactory Rep
over a year old

Dear Sir/Madam,
We are thankful for your encouraging words and positive feedback. Your compliments have put a huge smile on our faces. We hope to see you again super soon!

India
1 review
0 helpful votes
Follow Lakshmi K.
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Not so great
August 7, 2017

We had booked our package via trip factory for hongkong macau and singapore. HK and Macau was done well but singapore was ruined big time as when we got there there was no one to pick us nor cab sent at midnight 12:30 and we had to wait till 2:30 am and then took a cab on our own and got to hotel where there was no one to help and the rest of the days they had even missed out on tickets which we had to show in sentosa Island and when tried getting in touch with them -TRIP FACTORY did not even respond I would give them zero rating and will not recommend them at all and no refund has been given till date.

Date of experience: August 7, 2017
vinay g. TripFactory Rep
over a year old

Dear Sir/Madam,
We are sorry to hear that you had a bad experience with us. Can you please share what exactly went wrong so that we can look at that and take action on this. Please share your feedback to care@tripfactory.com.

India
2 reviews
0 helpful votes
Follow Anoop S.
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A wonderful experience!
December 9, 2019

The trip was very well coordinated. All the drop and pick up to hotel bookings were perfect.
Never did we feel the need to call anyone regarding the schedule or any bookings.
Keep up the good work.

Date of experience: December 8, 2019
vinay g. TripFactory Rep
over a year old

Dear Sir,
Thank you for your valuable feedback. We look forward to serving you again!

India
1 review
1 helpful vote
Follow Harsha H.
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This was our first experience with TRIP FACTORY and I can describe the entire experience in just one word an "AWESOME". From the time we landed in Port Blair Airport and back to the Airport drop after the vacation was fabulous. Our Trip co-ordinators at different places (Port Blair, Havelock) or we can say them as our friend who is a local person in the group taking us to places. Everything was well organised by Trip Factory from the entering the best Hotels to the craziest Scuba diving and back which was one of the most memorable part for the trip, also the journey from Port Blair to Havelock via Cruise and boarding in Havelock, Radhanagar beach & the Elephant Island the water Sports everything was equally good. Lastly but not the least I would thank the person Ms. Sowmya & her team who had planned our perfect trip. Cheers guys for the perfect arrangement! Hope to plan my future trips thru TRIPFACTORY soon for many more destinations!

+1
Date of experience: September 28, 2018
vinay g. TripFactory Rep
over a year old

Dear Sir,
We are humbled that you are pleased with our services and we have been able to customise your trip as per your requirements.
Trip Factory is deeply grateful to you for taking the time to write into us with your lovely review.

India
1 review
0 helpful votes
Follow krutika k.
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Enjoyed
December 2, 2016

Hello friends...
First of all I thank TRIP FACTORY for giving us most memorable trip package of andamans. Very affortable price and all the beutiful experience. Cordinations of team members and tour guid from initial to final was very cooerative. Keep it up good job. Trip factory satisfies the tourist. Once again I thank you trip factory team. Keep growing. Keep some one posting that money is wasted then they are wrong.
From krutika khandolkar... GOA

Date of experience: December 2, 2016
vinay g. TripFactory Rep
over a year old

Dear Madam,
Please allow me to thank you for sharing with us your holiday experience and words of encouragement. Our team is so happy to hear that you have had a good holiday. Your insightful comments and thoughts mean the world to us.

Overview

TripFactory has a rating of 3.3 stars from 321 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TripFactory most frequently mention special thanks, entire team and good service. TripFactory ranks 11th among Vacation sites.

service
31
value
30
shipping
20
returns
21
quality
27
This company does not typically respond to reviews
+60