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TripFactory Reviews Summary
The reviews for the company reveal a polarized reputation, with a mix of positive and negative sentiments. On one hand, some customers appreciate the well-organized trips, effective communication, and accommodating service, highlighting successful experiences on multiple occasions. Conversely, a significant number of reviews express frustration over poor customer service, unresponsive staff, and mismanagement of travel arrangements, leading to negative travel experiences. Common complaints include lack of follow-up after payment, rude behavior from employees, and issues with bookings and refunds. Overall, while the company has a loyal customer base, it faces serious challenges in consistency and reliability.
This summary is generated by AI, based on text from customer reviews
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I used trip factory to plan and execute kashmir tour for my family. Awesome experience with trip factory.
Each and everything was fantastic and well planned.
Staying at Hotel Grand Kashmir was very Excellent and comfortable Experience. All the hotel rooms was neat and clean and situated in well location.
The hotel staff is so good and helpful, The food is superb and dalicious like a home. I liked so much. The cab driver also nice person.
Syed, mudashir, john all are good and fully coprative
I recommend this property for stay whenever you plan to Kashmir.
Syed, mudashir, john, saif thanks buddies your great effort, Keep it up...
I recommend every one try once trip factory service this is simply awesome. Better to not believe on my words experience it once.
I used trip factory to plan and execute multi destination tour for my family.
Each and everything was well planned.
They arrange all the hotel at good locations to reduce the traveling time, all the hotel rooms was neat and was facing to right direction (e. G sea facing in kanyakumari.)
The cab driver was well educated and well behaved. He was fluent in hindi, english apart from local language.
We changed our tour plan at after execution they honer the changes without any extra charges.
I recommend every one try once trip factory service this is simply awesome.
Better to not believe on my words experience it once.
Website: http://www.tripfactory.com
Dear Sir,
We are humbled that you are pleased with our services and we have been able to customise your trip as per your requirements.
Trip Factory is deeply grateful to you for taking the time to write into us with your lovely review
Thank you once again for your valuable feedback. We look forward to serving you again!
From the business
TripFactory, India's Largest Holiday Store provides the largest selection of holiday packages globally. You can book holidays online or with help of a expert.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Sir,
We are humbled that you are pleased with our services and we have been able to customise your trip as per your requirements.
Trip Factory is deeply grateful to you for taking the time to write into us with your lovely review.
Thank you once again for your valuable feedback. We look forward to serving you again!