TrendsGal Reviews Summary
TrendsGal has a rating of 2.9 stars from 876 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TrendsGal most frequently mention customer service, tracking number and credit card. TrendsGal ranks 355th among Fashion Jewelry sites.
I didn't expect much considering the prices but, this gotta be some sort of fraud you're advertising items of clothing which when bought buy the buyer are nothing like the pictures your apparently saying they are! I'm so disgusted buy this clothes site someone needs to close it down
I ORDERED JAN 11TH IT IS FEB 24TH AND I HAVE YET TO RECIEVE MY ITEMS. I CANNOT GET CUSTOMER SERVICE ON PHONE NOR EVEN GET A REPLY TO MY MULTIPLE EMAILS. DO NOT, I REPEAT DO NOT ORDER FROM THIS WEBSITE BC YOU WILL BE DISAPPOINTED LIKE I WAS! N ON TOP OF ALL THAT, THEY DON'T HAVE A CUSTOMER SERVICE NUMBER THAT YOU CAN TALK TO SOMEONE N WHEN YOU EMAIL THEM, THEY DON'T GET BACK WITH YOU. I AM PISSED! I HAVE WARNED YOU! I RECIEVED ITEMS (NOT WHAT I ORDERED) FIVE MONTHS AFTER ORDERING THEM. I ORDER XXXL BC I WAS TOLD THEY RAN A FEW SIZES SMALLER. AND I AM A LARGE. WHEN I RECIEVED THEM THEY COULD FIT MY DAUGTERS BABY DOLL NOT A HUMAN BEING. I HAVE ASKED FOR A REFUND BUT NOW THAT I HAVE RECEIVED MY ITEMS I HAVE GOT NO MORE RESPONSE FROM THIS COMPANY (OH AND THEY ONLY RESPONDED TO MY BAD REVIEW THEY DID NOT RESPOND TO MY EMAILS AT ALL) THEY HAVE OFFERED NO REFUND NOR ASSISTANCE OR REIMBURSEMENT OF ANY KIND. JUST PLAIN THEIVES.
Dear Kari J.,
We would like to offer our apologies to you for the inconvenience.
Your order has been shipped out on 2016-01-13.
Because it is an unregistered parcel, it may be slower than other shipping methods.
We have sent you an email about the details, please kindly check it.
Thank you very much for your patience.
Best regards,
Trendsgal.com
I ordered some items on 02/09/2016 I paid for 3 day shipping and it's 02/24/2016. I still haven't received my items
Dear Ashley B.,
Thank you for your feedback.
I want to extend my sincere apologies for this issue.
Your order has been shipped out on 2016-02-09.
Because it is oversea shipping, sometimes the delivery time may be delayed by some factors.
We have taken care of your complaint and offered a resolution via the ticket center, please check it.
Thank you for your support and patience.
Best regards,
Trendsgal.com
Don't not order from here! Wow! It seems like everyone is having the same issue as me, I paid for the 3 day shipping an it has been weeks! I still haven't received my things! I'm going to report this website!
Dear Bri c.,
Thank you so much for your important feedback.
Would you mind sending us your valid order number or email address registered on our website so that we can check the order for you?
We very much regret that the inconvenience has occurred on you.
Best regards,
Trendsgal.com
I recently recieved my shipment and multiple items were missing. The products were much lower quality than pictured and the material was cheap, im just glad i recieved them. Personally i mosy likely will not shop here again and i dont personally recomend spending large amounts of money here.
I ordered almost $100 worth of stuff 1/08/16 and i still have not recieved anything. I am angry. I have sent 2 tickets to them in the last 2 weeks and they are still being processed. It says they would respond in one business day. I want my money back. I am getting in touch with someone to shut this place down. Its awful.
Dear Kaila N.
Thank you for notifying us of your complaint.
Your order has been shipped out and we have sent you an email with details, please check it and if you have any question, please reply to us.
We cannot apologize enough for any inconveniences this have caused you.
Best regards,
Trendsgal.com
Shipping was about a week, however, not a single item of clothing was what it was advertised to be. Every item was extremely poor quality. Complete waste of money. DI not order from this site. You will be disappointed.
Dear Tessa P.
We very much regret that the inconvenience has occurred on you.
Please kindly refer to our return and warranty Policy here:
http://www.trendsgal.com/warranty-and-return/
We have contacted you with our solution in the email, please check it.
We appreciate your valuable feedback.
Best regards,
Trendsgal.com
I purchased a membership and a dress with expedited shipping. I never recieved anything. Thankfully my credit card company refunded my money. Do not do business with these people.
Dear Jamie W.
Thank you for your feedback.
Your order has been shipped out on 2016-02-08 because it is oversea shipping, the delivery time may be delayed.
We have taken care of your complaint and offered a resolution via the ticket center.
We very much regret that the inconvenience has occurred on you.
Best regards,
Trendsgal.com
Wish I had never purchased from here. FINALLY got my package in and the shirt is HUGE and not even what I ordered!
Dear Catey G.
Thank you for taking your time to write your review.
We have offered the measurement details online, you need to check the chart before you place the order.
For your issue, we have sent you an email with our solution, please check it.
We offer my sincerest apologies to you for the inconvenience
Best regards,
Trendsgal.com
Do not order from this company. They are scammers. I was about to place an order, the total was 22.41 USD and I am from Canada and with the conversion and shipping my should have come to 40 dollars. When I went to pay from my Paypal account the amount to be debited was 90 dollars. I have emailed them with actual screenshots and their replies are bull$#*!. Do not order from this company. The phone number is a joke. No one answers and you can't leave a message
Dear Lynn m.
Thank you so much for your important feedback.
Would you mind sending us your valid order number or email address so that we can check your order for you?
We cannot apologize enough for this issue has caused you.
Best regards,
Trendsgal.com
I love Trendsgal, the prices are great and the products I've received have been of good quality for the extremely low prices I've paid! I would highly recommend this site to friends! I received my products in a timely manner and had no issues with my orders.
My order came expedited and in just 5 days. That was awesome. And when I had a question for customer service the support people consistently responded to my support tickets with professionalism and were super helpful. I have been quite impressed with the service and the promptness in the delivery of my Trendsgal order.
Still waiting on my order. They made a from label from www.USPS.com and nothing has shipped. I have called and the phone number is a freaking Magic Jack phone! I have E-mail and not other than its shipping, but that is a Big Fat Lie! I am calling the better Business Bureau and they are going to cancel this order and they're going to pay me back my money. So Angry at this Company.
Dear denisha c.
Thank you for your feedback.
Your order has been shipped out on 2016-01-28 because it is oversea shipping, the delivery time may be delayed.
Your case has been taken cared of by our support team. We will contact to to help to solve your problem.
We very much regret that the inconvenience has occurred on you.
Best regards,
Trendsgal.com
Missing items due to the fact that items ran out due to ordering time. After several texts with Trendsgal to find replacement, I was offered a full refund of cost of item. Thanks Trendsgal and I will order again.
I don't understand why I didn't read these reviews first I would have never ordered from them. I hate ordering from China because not only does it take forever the quality is cheap. Never looks like the pictures they advertise which is false advertisement. I don't get how you take my money, I see PayPal paid you and you send me a email to confirm payment. Then make up some bogus line about PayPal not able to verify my account or something like that. Idk. Looking at the reviews I should have stayed away. And if I don't get my orders I will open up claims with PayPal.
Dear Vernell W.
Thank you so much for your important feedback.
Would you mind sending us your valid order number or email address so that we can resolve this problem for you?
We cannot apologize enough for this issue has caused you.
Best regards,
Trendsgal.com
If you're like me and can't afford much, then Trendsgal is great to order from as prices are extremely low for the items and there are lots to choose from. Quality and appearance of items varies depending on what you order, but if you're not too picky then it shouldn't be a problem. A lot of reviews mention the products are of horrible quality, but if you're expecting top-notch designer or brand name quality you're obviously in the wrong place. For the price, the clothes are really nice and serve their purpose. No button hole? Then cut one. A stitch came undone? Then just sew it back up. Simple as that. It's not like the products are going to fall completely apart the first time you wear them, so if you really like the products and want to save money, go for it! If you are picky or can afford more expensive items, then you may find somewhere else more satisfactory. I ordered clothing and I personally found the women's dresses to be of the best quality (I love the vintage styles!) and there was nothing wrong with mine, so if you're looking for a pretty dress at a good price, I definitely reccommed checking out Trendsgal. And I can't speak for others, my but order was shipped and arrived very fast (I'm in Canada), just expect to pay courier fees based on weight/size, and everything was very neatly packed and clean.
I ordered some clothes on Jan. 21st 2016 for my birthday 02/12. I didn't get me order until after my birthday n when I received them in my mailbox in plastic bags, the clothes was NOTHING like they looked on their website. DO NOT, I REPEAT DO NOT ORDER FROM THIS WEBSITE BC YOU WILL BE DISAPPOINTED LIKE I WAS! N ON TOP OF ALL THAT, THEY DON'T HAVE A CUSTOMER SERVICE NUMBER THAT YOU CAN TALK TO SOMEONE N WHEN YOU EMAIL THEM, THEY DON'T GET BACK WITH YOU. I AM PISSED! I HAVE WARNED YOU!
Dear Patsy S.
Thank you for taking your time to write your review.
Would you mind sending us your valid order number or email address so that we can resolve this problem for you?
We cannot apologize enough for any inconveniences this have caused you.
Best regards,
Trendsgal.com
I have been a VIP member with trendsgal.com for a few months now and they are a really good company to order from. Sometimes orders may take linger than usual to get delivered but their customer service is very good at replying to all of your concerns. I would definitely recommend them to anyone who wants good quality items at reasonable prices.
About the business
TrendsGal.com is a wholesale clothing supplier that specializes in carrying all your fashion clothes & accessories needs, from affordable apparel clothes to wholesale jewelry, wholesale bags and even wholesale shoes.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Sophie D.,
We want to say thank you for informing us of your issue.
Please kindly refer to our return and warranty Policy
http://www.trendsgal.com/warranty-and-return/
Regarding this issue, please check our email for solution and reply to us.
Best regards,
Trendsgal.com