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TrendsGal has a rating of 2.2 stars from 875 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TrendsGal most frequently mention customer service, tracking number and credit card. TrendsGal ranks 320th among Fashion Jewelry sites.
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They suck no customer service they never sent me all my items that I bought and paid for and they try to scam because you already pay for shipping they suck they're horrible and they will never send you all the stuff
HORRIBLE! I ordered 6 coats, I only received 3! The shipping was fast but that was it. The coats smell like an OLD basement and they are VERY small not true to any size, idk who these are made for. I am so upset and so angry and I want the rest of my merchandise.
I ordered 4 things (2 dresses, one tote bag and a red coat) from this online store 36 days ago. I received only the red coat and it looks nothing like the picture! It's way smaller that it's supposed to be and even the color is very different. On top of that, I didn't even receive any of the other products.
I contacted their customer support and with bad English, one girl told me to wait longer and that's it!
Please don't be fooled by it's cute dresses, bags or jewelry!
I have yet to get a hold of customer service after trying to 3 days and emailing them still no response i dont think this company exists. Do not give your credit card info
Thank you for your review, and we are very sorry for all the inconvenient we caused. Please kindly give us your order number or your email address, we will check it and solve all the issues for you soon.
This is a newer clone site from China with the same scams. Stolen photos used for knockoffs, you will notice the heads cropped off of these ones. Hidden charges for shipping that are added upon delivery. They will never tell you about the actual cost of duty and taxes that can triple your already expensive shipping charge. No customer service, no answers to emails, phone calls(if the number is even real). You will not find an actual address for them either, or there will be a fake one in the US or UK. IF you get your items you will find they have been made in sweatshops, unwearable, stained, ripped, smelling of chemicals, crappy fabric, sized wrong etc. If you want to send them back, you will have to pay that shipping charge as well. The websites use fake security certificates, if you try to click on them they don't function. Don't expect that it is safe because they use PayPal, there is much fine print in PayPal's terms that allows them loopholes to get away with this. Just read PayPal, s forum and you will see. Overall it is risky to shop at any site overseas. It is best to due research before you lose your money
Thank you for your review, and we are very sorry for all the inconvenient we caused. Please kindly give us your order number or your email address, we will check it and solve all the issues for you soon.
Answer: I recieved my items. However the shipping was untrackable. The clothing isn't exactly as pictured. They are a knock off.
Answer: My order was a total disappointment... but the after-sales service even more so... I eventually got my money back... but not without A LOT of contact back and forth... only when a person called "Farah" got involved (when I said I would contact relevant authorities re the scam) did I get some action. I say "buyer beware"... save your money and go to a shop where you can see what you're getting, as you certainly won't get what you expect from this site or any of the others like it... all under the same umbrella with different names I think! Your decision...
Answer: On Monday, December 14,2015, SiteJabber info@sitejabber.com > wrote: A fellow Jabber is looking for some answers 12/14/2015 A fellow Jabber is looking for some answers QR: gn3RAy-bgquQkSE7TfGHu18iWXJmAHRQsV9v4036IW06abp6BiOuMnX53cwjeJocsUNd_9_z6mXZjhoCpC1W6w== Hey Katysia, Elisa D. Left a question about TrendsGal. Since you left a review about this business, we thought you could help. Do you know the answer? Respond here. “I've read many terrible reviews for TrendsGal. Today is the first time I've heard of Trendsgal, and...” See the entire question Thanks for your help, The SiteJabber Team Stay Connected You’re receiving this email because you’re a beloved registered member of the SiteJabber community. We love your feedback, so if you got some, let us know. Copyright © SiteJabber, all rights reserved. To unsubscribe from these types of email, click here.
Answer: I would not go for it. I did and I regretted it. My coat was second hand it had no tags and stains on it and I never got it replaced because there's no call centre to get a refund! I would stay well away!
Answer: Don't do it! This is the worse website ever, their customer service number is a magic jack number that's an app that ou download to your phone. I waited 6 months for bullshit, I hate this website don't even order a pencil from them, they crooked
Answer: Don't.its better to order from China than this site if you are looking for cheap prices
Answer: STAY AWAY!
Answer: I received only half of my purchase (after 2 weeks) and the half that I received did not match the picture. ***Buyers Beware!*** **People who know great quality will know that this site is a FRAUD.**
Answer: WE NEVER RECEIVED OURS. BEWARE!
Answer: You won't receive anything, you will be made to wait two months then a month on PayPal then 45 days till refund! DONT shop there. If they do not do something asap for me I will advertise them as fraudsters on my page. Always read reviews before ordering anything online
Thank you for your email, and we are very sorry for all the inconvenient we caused. Your another three packages are in another package, the package number is CN14150425618735, please kindly wait. About the other issues, we have sent you an email, please kindly check it and we will solve all the issues for you soon.