logo

TrendsGal
This website seems to be closed. Find similar businesses

TrendsGalReviews 875

2.2
trendsgal.com

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

TrendsGal Reviews Summary

TrendsGal has a rating of 2.2 stars from 875 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TrendsGal most frequently mention customer service, tracking number and credit card. TrendsGal ranks 320th among Fashion Jewelry sites.

service
117
value
107
shipping
114
returns
71
quality
106

We monitor reviews for authenticity

California
1 review
3 helpful votes
Follow Suzanne E.
Unfollow Suzanne E.
Share Review
Report Review

They suck no customer service they never sent me all my items that I bought and paid for and they try to scam because you already pay for shipping they suck they're horrible and they will never send you all the stuff

Date of experience: December 16, 2014
Pennsylvania
1 review
7 helpful votes
Follow Tiffany R.
Unfollow Tiffany R.
Share Review
Report Review

HORRIBLE!
December 9, 2014

HORRIBLE! I ordered 6 coats, I only received 3! The shipping was fast but that was it. The coats smell like an OLD basement and they are VERY small not true to any size, idk who these are made for. I am so upset and so angry and I want the rest of my merchandise.

Date of experience: December 9, 2014
Louisiana
1 review
5 helpful votes
Follow Naziba H.
Unfollow Naziba H.
Share Review
Report Review

I ordered 4 things (2 dresses, one tote bag and a red coat) from this online store 36 days ago. I received only the red coat and it looks nothing like the picture! It's way smaller that it's supposed to be and even the color is very different. On top of that, I didn't even receive any of the other products.
I contacted their customer support and with bad English, one girl told me to wait longer and that's it!
Please don't be fooled by it's cute dresses, bags or jewelry!

Date of experience: December 6, 2014
service r. TrendsGal Rep
over a year old

Thank you for your email, and we are very sorry for all the inconvenient we caused. Your another three packages are in another package, the package number is CN14150425618735, please kindly wait. About the other issues, we have sent you an email, please kindly check it and we will solve all the issues for you soon.

California
1 review
6 helpful votes
Follow ely a.
Unfollow ely a.
Share Review
Report Review

I have yet to get a hold of customer service after trying to 3 days and emailing them still no response i dont think this company exists. Do not give your credit card info

Date of experience: December 1, 2014
service r. TrendsGal Rep
over a year old

Thank you for your review, and we are very sorry for all the inconvenient we caused. Please kindly give us your order number or your email address, we will check it and solve all the issues for you soon.

Canada
28 reviews
628 helpful votes
Follow Lj H.
Unfollow Lj H.
Share Review
Report Review

This is a newer clone site from China with the same scams. Stolen photos used for knockoffs, you will notice the heads cropped off of these ones. Hidden charges for shipping that are added upon delivery. They will never tell you about the actual cost of duty and taxes that can triple your already expensive shipping charge. No customer service, no answers to emails, phone calls(if the number is even real). You will not find an actual address for them either, or there will be a fake one in the US or UK. IF you get your items you will find they have been made in sweatshops, unwearable, stained, ripped, smelling of chemicals, crappy fabric, sized wrong etc. If you want to send them back, you will have to pay that shipping charge as well. The websites use fake security certificates, if you try to click on them they don't function. Don't expect that it is safe because they use PayPal, there is much fine print in PayPal's terms that allows them loopholes to get away with this. Just read PayPal, s forum and you will see. Overall it is risky to shop at any site overseas. It is best to due research before you lose your money

Date of experience: November 10, 2014
service r. TrendsGal Rep
over a year old

Thank you for your review, and we are very sorry for all the inconvenient we caused. Please kindly give us your order number or your email address, we will check it and solve all the issues for you soon.