Is it worth it? I am scared to order due to reviews but the prices are great. What do I do!

asked by Hannah G. on 3/4/16

45 Answers
Thumbnail of user va3570

Don't.its better to order from China than this site if you are looking for cheap prices

Helpful  (4)
Thumbnail of user alyssal14

It's not worth spending money on this site; they're not an existing company, they're scam artists. Just try calling their customer service, no one will pick up and their answering will say that the inbox is full. If they were really a business, then they wouldn't have an answering machine that has a holding limit. Do not trust them, don't give them your money, go find another place to shop that is trusted and actually a large variety of advertisements and not just people looking up "where to find cheap coats" or stuff like that. I threatened to sue, got the BBB involved and basically harassed them like I was the IRS and made them pay me back every last cent that I gave them. Do not pay them even a penny, they're not worth it and not even worth the migraine. They'll even ask you to take down your bad review in exchange for a gift; I told them to take that gift and shove it. I don't take bribes and it was more than likely going to be just as $#*!ty as their other products.

Helpful  (1)
Thumbnail of user brendar46

It's actually not bad at all. Just double check the size chart on what you want and if you're still unsure send an email to support center and they will help you out. I've ordered from them many times before and I've had a great experience every time. The material is really good on all the stuff I have ordered and the price is great.

Helpful  (1)
Thumbnail of user mistyj4

Hanna, don't order. It was horrendous. Sizing is way off. And what you get is not what you see in photos. It's a mocked up version, that doesn't even come close. What you see online, are photos that are snatched from a designer's site.

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Thumbnail of user leslieannl

Hannah G. Please dont order from them that is a rip off i never got my orders after 3mths now they are telling me they going to send back my money cannot get back my $27. For shipping just imagine if they do that to every costumer

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Thumbnail of user jamies79

No it's not worth it. Took 3 months for my one order to arrive, haven't received the other yet (it was ordered in August) material was no good ended up having to be thrown away.

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Thumbnail of user brandynh

No! When you finally reciece your order 2 months later. The clothes are literally 3 sizes smaller than ordered. Rings are 2 sizes smaller than ordered. So I warn you DO NOT SHOP TRENGAL

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Thumbnail of user vickil18

Don't risk it. The quality is very cheap. The coat I ordered finally arrived after 56 days and omg. I don't even know wat kind of material this is and it was extremely wrinkled from being stuffed in my mailbox. Do not risk it. The phone number on the website I'd not a working number and if u go to customer support they will ignore u. Its not worth it

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Thumbnail of user nikkih22

Ive gotten a few good deals, but since the suzing varies sooo much its a must to scan down below items to read each items

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Thumbnail of user fionap4

I had no issues when ordering. I got everything

Helpful  (0)
Thumbnail of user c78856

After a bad experience with trendsgal, I ordered from lightinthebox which offers free shipping. This means the lowest priority shipping. My package arrived 3 weeks later. If you pay more to expedite shipping, then this subtracts from your savings and you still might have to wait too long. My advise: if you're going to splurge, then it might be worth the wait.

Helpful  (0)
Thumbnail of user shanitat

My advise I would still order but when you do do it through PayPal they will get your money back

Helpful  (0)
Thumbnail of user susann146

SCAM! I am in the process now with the Fla. BBB and the Attorney General's office in getting results. Trendsgal always sends the same answer to everybody. This is to try to satisfy the BBB. Co. Says it is mailed from China! It has been almost 3 mos. And I still don't have it! I know several who have ordered and never got it!

Helpful  (0)
Thumbnail of user britnid1

I do not advise it. Material is $#*! and never got my things till a month later and havnt gotten a few things still. Don't do it

Helpful  (0)
Thumbnail of user sheles

I love their clothing. My 3rd order has already shipped. If you order an item and have not received it contact customer service. One item was out of stock, and they gave me the option of swamping the item, or waiting for the back order. They have wonderful clothing at awesome prices. I will always buy from them. Check the clothing charts for sizes. Mine have fit true to size. Hope this helps you.

Helpful  (0)
Thumbnail of user tracieb5

It depends on what is important to you. I can't speak to the quality as I have still not received my order. It is highly unlikely I would do business with them again due to the extremely poor customer service. I'm willing to pay a little more knowing issues will be resolved appropriately in a timely manner, and I receive my order in a timely manner.

Helpful  (0)
Thumbnail of user valenciam1

I bought an boy cut longsleeve jumper from here. Just watch th size chart. It will take anywhere from 2-4 weeks for arrival because it's coming from abroad. I personally was not happy with the jumper it didn't fit like the picture and me and the model had the same type of body. But the prices are good they kill you with the shipping sometimes. Try it once you never know. Hope that helps. :)

Helpful  (0)
Thumbnail of user arlenew4

Its very cheap quality coming from overseas. May take couple was or months. Sizes run very small. Customer service is horrible. Order at your own risk.

Helpful  (0)
Thumbnail of user tessap2

No don't! I ordered 150 worth of stuff and not oNE piece was how it looked in pictures. It is great pricing but product is junk.

Helpful  (0)
Thumbnail of user barbarao16

The prices may tempt you but trust me it isn't worth it. I ordered something last August and I haven't received it till date. A friend of mine ordered a black dress from here and received something that looked awfully similar to a black carryout bag.
Don't order from here unless you want to regret it forever.

Helpful  (0)
Thumbnail of user treh2

Quality was poor

Helpful  (0)
Thumbnail of user carriet13

I placed my order with 1 shirt, 1tanktop, 1 leggings, 1 skirt, 2 dresses and a 2pc bathing suit. I was only impressed with the shirt. The skirt and bathing suit are made completely wrong (to me, not worth the aggravation to return the products), the leggings are ok, 1 dress wasn't hemmed on the bottom, and the other dress the material is far too cheap, I wouldn't even let my mother wear it as a nightgown. I guess it's a hit or miss with this company. I own a Boutique and I personally don't have time for a hit or miss company. Shipping, I've read many reviews and many people complaining about their shipment. I think this company improved some, as I received my packages fairly quickly considering it's coming in from overseas.

Helpful  (0)
Thumbnail of user crystalm45

Hi, I ordered from them and finally got my cloths plus a refund. They gave me a refund after my order was shipped and told me to keep the cloths as a way of an apology. The cloths are way smaller than ordered. The lace top is so flimsy I just through it away. But remember it take 3 months to get the stuff and order larger sizes. Good luck

Helpful  (0)
Thumbnail of user sashikac

No do not waste your money and time. Please dont i waited almost 2months, this is the worst site ever

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Thumbnail of user tessam5

I won't order from them again in a hurry. I only received me orders 4 months after placing the orders and some of the items were not exactly as ordered but similar. I did not order clothing, so not too sure on that side, but on the jewellry side, the product was not bad but I couldn't be bothered with the time it takes for them to deliver.

Helpful  (0)
Thumbnail of user lakeshias

It's always a hit and miss with these sites. I order about $$150 worth of things. Although I paid for expedited shipping I received my items about 3 weeks later. I did receive ALL my items and everything was as shown in pictures. Sizes were a bit small but I was satisfied.

Helpful  (0)
Thumbnail of user patr2335

Try Aliexpress.com - they have great prices - guarantee refund - keep track of your package - orders come directly from manufacturers. Try it - you'll love them. If you are not pleased, they will refund or replace.

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Thumbnail of user loriw31

You will just be throwing $ out the window! I ordered 6 things one never showed... the rest are not true to the sizes they advertise AND cheap knock offs of the photos they advertise. Half of the items barely look the same. I order 6 items NON of which were wearable and they give you a hard time on refunds. Again which I never recieved. It's cheap drop shipped knock off crap from China. Try zulily I have ordered from them several times and happy with the items prices and customer service.

Helpful  (0)
Thumbnail of user jerih1

I was happy with my order tho it look much longer to receive than I was told. The prices are amazing but the shipping and handling will kill you! Check out Wish.com and see if you like it. Always order one or two sizes bigger than you wear tho.

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Thumbnail of user karij3

It is most definitely not worth it. I still have yet to receive my package. And they will not refund my money. There is no customer service to call. You can only correspond with them via their website and you still cannot get a straight answer from them. My friend ordered from them she got her package four months after ordering and the product was not good. She wore it one time and it has frayed at the seems. Not good at all. Save your money for something worth it. Oh they won't refund her money either and she followed all their ridiculous guidelines.

Helpful  (0)
Thumbnail of user dawnm49

Would not recommend them sorry too long to explain coz am still waiting the outcome of all my complaints by email to company you can try and you may be luckier than me and others I have read about hope this helps u

Helpful  (0)
Thumbnail of user lynns55

I personally wouldn't waste your money... It's super cheap but you get what you pay for... Three of my items were damaged, and the other stuff is super cheap looking and I won't wear it... So it was all a waste of money on my end...

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Thumbnail of user allisona9

All my pieces were good. They rain a little small. But it took FOREVER to get so if you're looking for clothes soon don't order from here.

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Thumbnail of user noty2

What people are saying is true. Avoid this place. I paid for expedited shipping and a week later, they hadn't even processed my order. I had to get the BBB and AZ attorney general involved just to get them to respond and then to get my money back.

Helpful  (0)
Thumbnail of user taisohnr

It's on u@hannah.the prices are great until you to to check out and realize that the shipping and handling is over 10.00$. So what u actually end up paying is something you would've paid in a store.and the products are like hand sewn, you you may have some UN pleaded seems in the inside.

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Thumbnail of user vernellw

Don't! You'll be upset that it doesn't look like the pictures or clothes don't fit right. If you do order, order things that have a review already. I did like a few things but I ordered a lot and out of all my clothes I only liked a few things.

Helpful  (0)
Thumbnail of user susanm185

I had no trouble with them. I used a pre-paid master card through PayPal. The order came on time. I loved the items. Just remember somethings may be smaller or bigger then your normal size. Other then that I am vey happy.

Helpful  (0)
Thumbnail of user pissedo43

I spent 235.00 4 months ago and I still have yet to receive (1) item of what I ordered. I did receive a mans shirt but I only ordered dresses and jewelry. DO NOT order from them. You wont get your money back or your items.

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Thumbnail of user rja2

No. The materials are cheap. The shipping is ridiculous. And the people are rude. Its waste of time and money.

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Thumbnail of user sandliec

Please don't I spent almost $200 on some pieces of clothes that can't handle being machine dried and had to avoid the Sun. It took three months to get them. Lack of communication, had to get the bank involved.

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Thumbnail of user suzanneh20

It did take a long time to get my order but i was given a long estimated time before i ordered so i knew how long it would be but i received both my items from here

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Thumbnail of user nicolac16

So not worth the money! Avoid avoid avoid.

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Thumbnail of user selcuki

Do t bother. With so many places to order from. They never sent is the order we placed. There is no one that's will ever answer or return your calls/emails. It's a scam. Beware

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Thumbnail of user jodiana

I guess its give and take. I had 2 great shopping experiences so I can't complain

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Thumbnail of user ashleyb130

The material is very thin. And I ordered the size I wear but it was extra big

Helpful  (0)

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