TrendsGal has a rating of 2.9 stars from 876 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TrendsGal most frequently mention customer service, tracking number and credit card. TrendsGal ranks 355th among Fashion Jewelry sites.
One of my favorite websites for online shopping. Big choice of different styles of cloths, shoes and accessories updated every day. Excellent customer support and lowest prices ever. Love it.
I already wrote a review about TrendsGal but you know after reading other reviews I realized that the problem is with you girls not choosing the right size. Why do u blame the company for shipping to u exactly what u ordered! There is a great measuring chart for every clothing item. All you have to do is take a measuring tape and know exactly how many inches u r. Sizes r different in every country that's why there is a measuring chart. Just don't be lazy. Its easy to put the blame on the website and destroy their reputation when it is clearly your own fault!
And about quality... What did u expect for that price? Original Fendi baguette handbag?
Its actually unbelievable how some thing r soooo cheap that you wouldn't even buy a floor mop for that money. And u people are still complaining.
Okay so first time buying a bathing suit online and all of the negative reviews almost stopped me from doing it! Long story short I paid for a shipping number which was dumb and it only took about a week and a half to get here! It ran very small but overall the bathing suit is nice!
I've very excited I can't wait to get my things I've ordered for my birthday but I'm very worried from the bad reviews I've seen but I've also seen good I'm putting my trust in this site and if it's as good as I have seen I will be telling my family and friends to use this website I just hope it's as good as I'm hoping :)
I have ordered from trendsgal 3 times and every time I have received exactly what I ordered in a timely Manor. If your curious about this site give it a chance and don't listen to the numerous bone heads who probably don't check the sizing charts, give proper addresses or correct credit card info. Common sense is a dying thing.
Upon reading all of the reviews here, i'm beginning to wonder if i will even receive my items. This is ridiculous. The company is based in Beijing china yet runs its website off an american server. Obviously to lie and fake it as far as they can.
On top of that, their ticket support on the website doesn't even work? It refuses to submit my ticket to find out where my stuff is.
This is the one and only time i will EVER use this site.
Dear Vernon S.
Thank you for taking your time to write your review.
Please check the email we sent and we have tracked the packages and sent you the attachments.
Please check them and reply to our email.
We cannot apologize enough for any inconveniences this have caused you.
Best regards,
Trendsgal.com
While their customer service was very good, and their prices very good, the shipping, ouch! I ordered 4 items, a total of about 15 bucks and the shipping cost me about another 15 bucks. So that cute 4 dollar top? Really more like an 8 dollar top. That being said: I had a problem with each of the items that I ordered. I ordered a really cute pair of boots, I ordered them a size bigger than I usually wear because I like to wear big fluffy socks with my boots. They came (it took a while for it to get over the puddle too) and were super cute, but half a size too small. I also ordered two shirts, one fit just right, the other was too small. The fabric and stitching was obviously cheap, the small one of the two tops had a hole in the stitching (which I fixed). The last item I ordered was lingerie and boy... it was not what was pictured. The coloring was different, the fabric very very cheap ( I did expect it to be a little cheap, in my defense) and boy, was it TINY. There was no way I could wear it. Luckily, all in all I was out 30 bucks and got one halfway decent top and a pair of boots for my little sister out of the deal. Would I order from them again? Maaayyybbeee, but probably not. However, did I mention that their customer service was very good?
Trendgal I have to give A+++ for customer service, price, delivery speed, and quality of products it's just straight out amazing, you would have to be a fool not to give trendgal a try
Trendsgal is a great online store! Everything is affordable and cute. I recommend buying a size up and really paying attention to the size guide. Shipping is reasonable too.
My items came super fast! The quality is awesome! I am so in love with my purses I've only had them a few days and already I'm getting complements! The seller has great communication and answered any questions I had! Will be ordering from them again!
This was my 1st order. They took my money, shipped to the wrong address AFTER sending me a confirmation e-mail with the correct address and phone number I provided and then after a month and inquiring they refuse to accept the confirmation email copy sent to them and showed their mistake, they still will not refund my money or reship the order to the correct address and offered only to put points on my account for a discount off a future order. DO NOT ORDER WITH TRENDSGAL.COM
Dear AH I.,
Thank you so much for your feedback.
Please note that, it is buyer's responsibility to check the address before placing the order.
We have reached an agreement and solved your problem, please reply to our email.
We very much regret that the inconvenience has occurred on you.
Best regards,
Trendsgal.com
I am missing several items from my order! The black dress I ordered is missing, as well as cross necklace, the bathing suit straps are broken, and the green dress has a stain in it! I have been trying to contact them and the number doesn't work and neither does the email. I will have to file a dispute with my bank because this company is a scam
Dear Alisha L.
Thanks a lot for your critical opinions, we value every customer’s opinions.
It is unfair to spread rumors about our site without providing your valid order number which can prove you did shop on our site, which can prove your opinions is true.
Please kindly forward us your Valid order number, so we can offer you a better solution.
We very much regret that the inconvenience has occurred on you.
Best regards,
Trendsgal.com
They are scam do not order from this website. L bought two dresses in Dec, 2015 l never received it. L cant track my package l cant even reach the customer service. THEY ARE BIG SCAM, DO NOT FALL A VICTIM LIKE ME.
Dear BOSEDE T.,
I want to start by apologizing to you for the inconvenience caused on this issue.
I have followed up your case and our team has solved it for you in the ticket. Please reply to us.
We appreciate your valuable feedback so much.
Best regards,
Trendsgal.com
None of my clothes looked like the actual website picture. I ordered 3 dresses and they all look like shirts. One of my dresses was suppose to be sweater material and it is not. It took a while for me to get my things. This website is not worth spending your money on. I will not buy from this website again.
Dear Sally H.,
Thank you for your feedback. We would like to offer our apologies to you for the inconvenience.
We have sent you emails with solution, please check them and reply to us.
Best regards,
Trendsgal.com
I got my clothes in two weeks after purchase. I purchase through paypal, which is a good security source to use. The material is cheap. If you can imagine the material that a bathing suit is made out of picture each clothing item coming back in that same material!. :) It's a silk almost fake material. However, with these prices I love my Bathing Suits. I ordered 3 bathing suits, a Romper, 3 dresses, a pair of sun glasses, and a shirt. The Bathing Suits were cute :), The Romper, and Sun Glasses were too. Everything else was not. Again, you get what you pay for. I wasn't displeased when I got back my order, but if you do order from this website keep in mind it will be a gamble between receiving what you really want. The pictures posted are pictures of cotton clothing-they do not resemble what you actually receive. Between a 1-5. I rate this site a 2.5 :). . If shipping & handling costs werent so expensive I would use this site to shop for my bathing suits only.
Dear Robin C.
Thank you so much for your feedback.
We have taken care of your complaint and offered a resolution via the ticket center. Please check it and reply to us so that we could solve your problem together.
We very much regret that the inconvenience has occurred on you.
Best regards,
Trendsgal.com
I still haven't got my order and i am really mad about this. I ordered my order in February and now its march
Dear denise d.,
We very much regret that the inconvenience has occurred on you.
Please check your order and it was paid on 03/08/2016 and we shipped it on 03/09/2016. The package could be tracked and it is on the way to you.
We have sent you an email to offer more details so check it.
Thank you very much for your cooperation.
Best regards,
Trendsgal.com
Well with the expedited shipping my 4 items got here in 7 days as promised. I ordered one more item afterwards because I had forgotten something and I used the flat rate shipping. Its been sitting in the USPS facility in LA for awhile now. I'm very patient it said 7-25 business days so I'm not complaining. Its only been about 2 weeks almost since I've ordered it. But other than that the quality of the clothing I got is worth what i paid for. I got a pretty coat that is really nice except a little tight on the shoulders. Make sure you make the right measurements when purchasing and take a good look at the material its made out of. I have no complaints about Trendsgal although I've seen people complain quite a lot. In my experience I think they're great. Just be patient with the shipping.
So after this review I posted below. I finally got my order. And I have to say the quality of the items I ordered are not even close to how they looked in the pictures. The material is very low quality, and as it seems the seamstress abilities are lacking. Some of the items I had to finish sewing myself, as material and triimmings just hung off the item. One item the sleeves were so small I could not get my arms in it to even try it on. The bath suit was cute, but couldn't get it to come up to my shoulders and I ordered a size larger too but I think they must be made for a child. And I am a small women. I will not order from this place again as I feel like I am supporting child labor, per the quality.
I have informed my friends and foe's not to order from this place. Had I known this was not coming from the USA I would have NEVER ordered to begin with. The false statement of your delivery will be shipped in 3-5 days does not mean you get it in a week. Means it is leaving china and you may get it in a month or more. The tracking information is in Chinese so reading where your shipment is impossible. Attempting to call but the no success there either. I know it looks cute ladies, but you are getting exactly what you pay for. If the price is cheap, so are the items.
I made the mistake of making two orders. The stuff look so cute on line. Looks are deceiving. I still have not received my order. My complaint ticket basically is telling me to wait. I am still waiting. I want my money back. SCAMS are cruell.
So as of yesterday, I got a partial delivery of my items. 1 order I had 8 items, I have received 3, quality is so so, but was happy to get it. Trendsgal still owes me 8 items. I am leary if I will get it. I have another order 3 items, NOTHING yet. So 11 items still floating around some where. Had I know (hine-site) this stuff was coming from China I would not have placed this order. However, if I do not get my 11 items, I am going public about this company and their PR relations. I will take it to local TV station and the B&B. I am so tired of people ripping us off for our hard earned money.
Dear Brenda T.,
Thank you for notifying us of your complaint.
We have contacted you via ticket with the information, please check and reply to us.
We cannot apologize enough for any inconveniences on this issue have caused you.
Best regards,
Trendsgal.com
I am so excited to have found such a beautiful shirt at such great prices! I will b shipping here again!
Answer: I recieved my items. However the shipping was untrackable. The clothing isn't exactly as pictured. They are a knock off.
Answer: My order was a total disappointment... but the after-sales service even more so... I eventually got my money back... but not without A LOT of contact back and forth... only when a person called "Farah" got involved (when I said I would contact relevant authorities re the scam) did I get some action. I say "buyer beware"... save your money and go to a shop where you can see what you're getting, as you certainly won't get what you expect from this site or any of the others like it... all under the same umbrella with different names I think! Your decision...
Answer: On Monday, December 14,2015, SiteJabber info@sitejabber.com > wrote: A fellow Jabber is looking for some answers 12/14/2015 A fellow Jabber is looking for some answers QR: gn3RAy-bgquQkSE7TfGHu18iWXJmAHRQsV9v4036IW06abp6BiOuMnX53cwjeJocsUNd_9_z6mXZjhoCpC1W6w== Hey Katysia, Elisa D. Left a question about TrendsGal. Since you left a review about this business, we thought you could help. Do you know the answer? Respond here. “I've read many terrible reviews for TrendsGal. Today is the first time I've heard of Trendsgal, and...” See the entire question Thanks for your help, The SiteJabber Team Stay Connected You’re receiving this email because you’re a beloved registered member of the SiteJabber community. We love your feedback, so if you got some, let us know. Copyright © SiteJabber, all rights reserved. To unsubscribe from these types of email, click here.
Answer: I would not go for it. I did and I regretted it. My coat was second hand it had no tags and stains on it and I never got it replaced because there's no call centre to get a refund! I would stay well away!
Answer: Don't do it! This is the worse website ever, their customer service number is a magic jack number that's an app that ou download to your phone. I waited 6 months for bullshit, I hate this website don't even order a pencil from them, they crooked
Answer: Don't.its better to order from China than this site if you are looking for cheap prices
Answer: STAY AWAY!
Answer: I received only half of my purchase (after 2 weeks) and the half that I received did not match the picture. ***Buyers Beware!*** **People who know great quality will know that this site is a FRAUD.**
Answer: WE NEVER RECEIVED OURS. BEWARE!
Answer: You won't receive anything, you will be made to wait two months then a month on PayPal then 45 days till refund! DONT shop there. If they do not do something asap for me I will advertise them as fraudsters on my page. Always read reviews before ordering anything online
TrendsGal.com is a wholesale clothing supplier that specializes in carrying all your fashion clothes & accessories needs, from affordable apparel clothes to wholesale jewelry, wholesale bags and even wholesale shoes.
Dear Deepa S.
Thank you for your feedback.
Could you please refer to your ticket and reply to us? We have resolved it there and we are now awaiting for your reply.
We very much regret that the inconvenience has occurred on you.
Best regards,
Trendsgal.com