TravelSmith has a consumer rating of 1.63 stars from 86 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about TravelSmith most frequently mention customer service, free shipping and mailing list problems. TravelSmith ranks 51st among Outdoor Clothing sites.
No positive highlights yet
I have never had any problems with the quality of clothes ordered from Travelsmith or with receiving my items as expected. I just went to look at the website today & find it closed. It says "temporarily", but is that true? Sad. I hope this isn't a sign of things to come. Just before & during the recession, clothing companies started folding & stopped sending out catalogs.See positive reviews
The travel dress did not wrinkle much, as described. But, it was such a heavy fabric that I think it is uncomfortable. It also clings to me. I wish it could have been a light weight fabric that did not wrinkle, It is easy to roll up and pack but it is still heavier than other dresses. Well, it is ok for travel in some ways but not what I prefer otherwise.See critical reviews
Tip for consumers:
I hope they notified you via email and you still have it. Have you tried calling them? If not do so and if person you get connected to won't help cause she can't have her connect you to a manager. Good luck Oh and your probly irritated but if you talk to then nicely rather than angry your apt to get results. Terri
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