TravelSmith Questions & Answers

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Where is my order of 02.17.2018. Order confirmed by you with email same day. Order # R2330721. Need these items NOW for my trip to Greece. Linda Card

asked by Linda C. on 3/8/18

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When will TravelSmith be back online?
Please: When will TravelSmith be back in business again? They have been my go-to travel clothing company for many years. C. Haeger
,Did Travelsmith go out of business? Their Web site has been down for DAYS!
Was my return package received? sent back 3 weeks ago; #06573486001
do womens raincoats run large? I generally wear a 12 or large but could I wear a medium travelsmith raincoat? THanks
Dear Travelsmith, I bought a few Travelsmith underwear years ago and only use them for travel. But the elasticity for the waist band has gone away. It is so weak, the underwear doesn't stay up. What is your policy? May I please return them for new ones? Thank you, Skip
How long can you wear something and if you are not pleased with it can you return it for an exchange for something else?
A number of weeks ago I received shoes that did not fit. I returned these with an order for a different shoe. Travel Smith notified me that they received the return, then I never heard another word. Sherry B Pilgrim 2114 Reflection Bay Dr Arlington, TX. sherrybp@hotmail.com

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