DONT ever shop their but if you must pay cash! They billed us over $450 with I 3 years. Insurance for a cell phone and laptop we hadn't used in a couple of years. When you buy these items with credit card the sale automatically comes with insurance . Ours was billed randomly and as it was around $30 a month my husband never looked at bank statements. I got no where with corporate in MN but a run around. I did call the Best Buy Store in Salisbury ,MD and talked to a very nice manager that gave me info but couldn't help with past billing. They said I was asked at time of purchase if I wasn't insurance and stated it was the day before Christmas and no one asked us . Manager said cashier could of forgotten to ask but it's put in the receipt he said , probly near the bottom .
It would of cost me more for attorney fees so I didn't persue it. My family will never buy anything from them again.
SCARY thing was I wanted any info from our account closed and the manager couldn't find me. He did find my husbands name debit card number but they had him living at 201 instead of 301 with a Kathy Quakinbush who we know. I went to talk to them and the phone number B.B. Had on account wasn't ours but it was Kathy's fax number she had used in the past.
How does a company mix up and combine info they must use address and hit the 2 by accident instead of 3. Only the store manager have me this info as when I called on account because I wasn't Kathy Quackenbush they wouldn't give me any info. Pretty scary as Kathy could of bought something on line and my husband would of been billed for it.