This place used to be well run but apparently some shark investors have moved in, gutted it, and are now routinely ripping off buyers. Terrible service, your order. Doesn't even get filled for days after you place it, and the mailing costs have risen to prohibitive levels. I urge shoppers to avoid Travel Smith (and please note that it has nothing to do with Smith College!). Shop at your own risk: the business appears to have been taken over by real corporate bottom feeders.