TravelRepublic

Booked holiday for me and autistic child with travel republic. Not only did they place is in a dirty, extremely noisy hotel on return flight when for to airport it was cancelled by easyjet indefinitely. With very little money left in own account I had to dip into child's savings for another flight £324 to get us home. When tried to claim cancelled flight and other flights money back from travel republic they have refused to assist me in any way, shape or form. I would tell anyone DO NOT BOOK WITH THIS COMPANY. AVOID LIKE THE PLAGUE.

If I could put zero stars, I would!

Our trip was a disaster from the start.
1. The flights changed to a different airline and an earlier departure. We were not told and missed our flight.
2. We had to spend £175 out of our tight budget on food and drink for our family of 4 at the temporary accommodation we were put in. We were supposed to be heading to an all inclusive hotel so had not budgeted for this. £125 compensation promised but not received.
3. Landed in Antalya, transfers had not been changed. Another £80 out of our budget. We were promised we would get it back, still have not received it.
4. Got to the hotel. Website stated it's English speaking. It's all Russian and Polish. Not even the staff speak English. Entertainment is in Russian, Polish and Turkish.
5. Olivia Stead, our travel rep was rude and then plain ignorant by ignoring all emails.
6. Transfer back to airport was not changed to match new return flight. We missed it. Had to organise it ourselves.
7. Our luggage, which we had already paid £110 for was not added to our new flight. We had to pay 270 euros to bring it back.
8. All emails have been ignored and no promised compensation or refunds have been issued.

Travel Republic destroyed our holiday. It was the holiday from hell and not one single person there, especially Olivia Stead, cares. Our sons were devastated because we could not afford the promised excursions and being stuck in a hotel they could not enjoy due to the language barrier made it worse and we were all stressed beyond belief.
Getting home was the best part of our entire trip.

I will avoid this company like the plague and would recommend everyone else do the same.

AVOID, AVOID, AVOID!
Do yourself a favor and read all the negative comments before booking with these SCAMMERS! You will see how many cases of fraud there are.
I booked a holiday for New York on
The 15th of September. I paid the booking fee, almost 200£. A few hours later I found out it will take a few months to sort my Visa out so I contacted them to cancel the holiday. They said they will only cancel my booking if I pay more than 900£ for flights I'm never going to use and that are booked more than 3 months from now.
Before I booked the holiday, my husband called them to ask details about the booking fee, if it is refundable or not and what money do we lose in case of cancellation. The person he spoke to said that we lose the deposit, never mentioned that we have to pay for the flights in full.
When we received confirmation for the booking, not once was it mentioned that payment of the deposit means we agree to pay for the flights in full in case of cancellation.
They are lying and twisting words in their favor although nowhere in their terms and conditions is it ever mentioned that payment of the booking fee means acceptance of payment of flights in case of cancellation.
Since then I've been in contact with them several times regarding the cancellation of my holiday. They kept refusing to cancel and insisted I have to pay the flights although they haven't actually gave me any proof to why I have to do that. They also completely ignored everything I said.
I refused every time.
I've send two complaints and in two months I never heard back from them and now they have my information to a credit company? So I can be bullied out of my money.
This is how they operate, by lying, deceiving, giving false information and now bullying.
Avoid at all cost!

Weekend booking made on 21 March 2019 in Calabria from 27 to 30 June 2019 at Hotel delle Stelle - Sangineto (CS).
Reservation confirmed for more than a month and then CANCELED office on May 14,2019, without my consent, as the customer service informed me that the price purchased (in EUR) was not for Italians but only for residents in the UK. "WHAT YOU NEVER VIEW". The problem of the low price purchased (270), according to them, was put forward by their local agency to which they refer for reservations in Calabria (Meeting Point Italia - Tropea (VV) which does NOT have accepted the price too low 270 but they asked me, as a citizen residing in Italy, the new price of 392. PAY ATTENTION that the bookings through this site are NOT reliable, because if the agreed price, is OK for them then OK, but if it is too low, they only create problems and cancel your office booking, even without your consent. They reimburse, but in the meantime, after 1 month and a half, they create the damage anyway.
Beware as the TRAVELREPUBLIC.IT site does NOT exist anymore and also the customer service number *******634 no longer answers anyone, they agree incorrect prices with local partners justifying that they are only for UK residents.

I have been using Travel Republic since 2011 1-3 times a year and have never had a problem with them and so easy to book and pay for. 2016 they emailed me to say they couldn't let us stay at the sol pelicanos as they were filming Benidorm and they made a mistake booking us in. They put us in the Melia which turned out to be 5 star luxury. They went over and above. Got refunded in full for our cancelled June holiday this year 2020 with no problem. Have booked up for 26 February 2021. Fingers crossed. Marcus.

Have used these on loads of occasions from holidays to hotels. Their £1.00 deposit scheme has made it possible for me to treat my kids to a few trips away that I otherwise wouldn't have been able to afford. Reasonable priced holidays
Easy to use website for booking and customer service is excellent when I've needed to ring. Just booked a transfer through them a lot cheaper than hoppa so we'll see how that goes. Wouldn't hesitate to use them again

Booked through travel republic who were very efficient booked Thursday flight tickets hotel voucher and transfer voucher came by Monday morning Glenda was really nice nothing was a problem made the booking very easy we stayed at the hermes hotel mehmet and the staff were amazing and friendly the hotel was clean the cleaners made sure the towels every other day were fresh ones bedding was changed twice we only stayed one week the breakfast was plentiful if you wanted full english you could have one for a small fee if I go to marmaris again I would stay at hermes hotel we left at 1.50am Monday morning and mehmet and all the staff came to see us of nothing was too much trouble for them and there guests so thakyou travel republic and mehmet and the staff and guests at the hermes hotel.