The customer care reps are worst and very rude, they will behave as if they are not selling product but are doing a favor to you as if they are offering free tickets. Contacted different people in hopes of better courteous customer care reps but I was wrong, never ever book with them and they charge you way higher than online prices offered directly by the airlines so stay way.
I would give a 0 Star if I had the option. Travelopod is completely untrustworthy. I had booked tickets for my two year old kid and myself through the website. The name on the ticket only took my first surname completely truncating the other two. Instead of taking responsibility for this issue I was put through stress for a whole 5 days where I had to keep reaching out for the status of the change. They also made me pay for the name change when it was a technical issue at their end. Lesson learnt., I will never book on travelopod again.
Dear Anna,
I so appreciate all your help yesterday in making travel arrangements for my husband and men to visit our daughter and granddaughter. You were so kind and reassuring when I made a mistake. Throughout, you explained everything well in a way that was thoughtful and very easy to understand. I thank you so much for a wonderful experience with receiving help over the phone. I have to say that it was one of my very best experiences of this kind ever!
Thank you
Dear Anna,
I so appreciate all your help yesterday in making travel arrangements for my husband and men to visit our daughter and granddaughter. You were so kind and reassuring when I made a mistake. Throughout, you explained everything well in a way that was thoughtful and very easy to understand. I thank you so much for a wonderful experience with receiving help over the phone. I have to say that it was one of my very best experiences of this kind ever!
Thank you
Sasha solved our seating problems today in a very professional and pleasant way.
She is obviously very experienced and efficient since she answered every question with confidence an without hesitation. She followed up with phone calls and emails on everything that I was concerned about. It was a pleasure dealing with her.
Dear Ronald,
Thank you for your review of our services and our sales executive. We are very glad we could help with your travel booking. Reading such a wonderful review of our service and people is a real pleasure. Our team strives to deliver the highest levels of personal service. We sincerely hope we will be able to help again for your next travel needs.
Regards,
Team Travelopod
I have really bad experience they charge me on my credit card 286 dollar xtra please don't trust them before you book ticket please asked airline what they charge for bags they charge me for bags for my business class there is no charge for it i asked him so many time y why are you charging me for bags all people who work over the phone they all form indian call center they even not good with you to talk and if you have any problem no one can help because all from india and they don't care
Dear Rita,
Could you please share your booking reference number so we may look into this matter and revert.
Kindest regards,
Team Travelopod
Do not take their service. No accountability! Keep on transferring issues to another person. You may have to repeat your story 50 times. No efficiency or expertise in resolving issues. They will blame everything on you by saying, 'you signed the confirmation."
Travelopod is my preferred choice for flight booking, because I trust their work and professionalism.
Fanny went extra mile and helped me to modify the reservation. I really appreciate her hard work and assistance.
Mr. Travis musk was very helpful getting me a good price for a non stop flight. From Houston to Milwaukee. The lost of my sister I didn't know how I was going to get home and he took the time to help me God bless you mr. Travis, and please continue to be kind and patient with others like you were with me.
Thank you Kelly wo. Womack
Dear Kelly
We are sorry for your loss. May your sister rest in peace. Travis was happy to help you with your travel needs and offer you the best fare and service. May god give strength to your family in these difficult time.
Kindest regards,
Team Travelopod
I looked on every website for a decent fare
For a plane ticket to the UK. All proxies were outrageous, but Leo from Travelopod was amazing! He stayed on the phone with me until we
Figured out different dates - but a very reasonable price for the ticket. Thank you so much Leo for the time you took to help me out. Will use this service again... no doubt!
Dear Customer,
We appreciate your kind words so much. Leo was happy to help you with your travel needs and offer you the best fare and service. We look forward to help you again for your next travel needs.
Kindest regards,
Team Travelopod
This was my second time using travel pod to book my tickets for India.
As comparison my second experience was much better than the first, all thanks to Oscar.
A very fine sales person who guided me through to book my tickets at a cheap price for one of the best airline.
He was not only patient with me but had the right attitude and mindset to deal. Would recommend Travelpod to my friends and family and always book my tickets or hotels specially through Oscar for super cheap deals.
Thank you for your service Oscar!
Wonderful experience... while purchasing flight ticket to India... Dealt with associate Sharon... She was an expert. Provided best deal with Hassel free itinerary for my parents...
Cheers to people like her...
Miza did an excellent job finding the new return options for me. She was extremely polite, kind and efficient. We are going through a tough time as a family and just talking to her calm voice made me feel better. If I had more than five stars available I would have given her more.
Alexander was very knowledgeable was courteous. He helped me booked my international tickets in a very efficient manner. Earlier I have spend hours researching different airlines and travel dates. He gave me options and worked with me to provide the best fare. He even helped with upgrading my booking class to flexible which gives me more options in case I have to make any changes. Very happy with the service. Will definitely come back for future travel needs.
Dear Manish,
Thank you for your review of our services and our sales executive. We are very glad we could help with your travel booking. Reading such a wonderful review of our service and people is a real pleasure. Our team strives to deliver the highest levels of personal service. We sincerely hope we will be able to help again for your next travel needs.
Regards,
Team Travelopod
They have the worst kind of employees. I was trying to book a ticket and an agent named Janet contacted me and gave an offer which is much higher than the online flight price and said that's the least available for now and spoke rudely. I happened to get in touch with other agent who offered me the same ticket for much lower and affordable price. I again received a call from that lady named Janet and she spoke as if she's warning me to take the deal only from her and i am not supposed to talk to any other person. Company should concentrate on hiring more humble employees so that customers feel comfortable while taking and not offended.
I'm going to write this review everywhere possible to let everyone know what they might have to face if they contact Travleopod for booking tickets
Dear Sam,
We sincerely apologize for the services you have received. We have gone through the remarks and concern raised by you. Allow us sometime so that we can look into the matter and ensuring you that we will take the concern with utmost priority to provide you resolution at the earliest. Also, request you to please share your booking reference id or your contact details so that someone from our dedicated team will be contacting you shortly.
Kind Regards,
Team Travelopod
I have been using Travelopod service from past 2 years, they are very prompt, ease to finalize the booking, friendly sales person (Especially Miza - she is very helpful & she will find better deal everytime, thanks Miza). I highly recommend her.
Dear Adarsh,
Thank you for for your kind words which are greatly appreciated. Miza was happy to help you with your travel needs.
Kindest regards,
Team Travelopod
Had very horrible experience with Travelopod, they charge you more then other travel sites and on top of it charge exorbitant flight change fees on top of it.
Very irresponsible staff and do not think about any customer needs/issues. All they care about is money and find multiple ways to cheat the customers.
Your advice saved me a couple of dollars clay as u offered me a deal to which i was not able to say no when i was not even prepared for it. Your round trip ticket advice also worked out as my daughter had to change her plans and will be returning now.
This is the worst travel reservation service I have ever dealt with. Made air fair reservation for India in April 2019 for travel date of 6/7/2019 flight time was changed Travelopod didn't notify of change flight was missed. Spent all day trying to get a new reservation for next day nothing was done. They refused to give me a refund. I will never use this service. Will never recommend to anyone.
Dear Monica,
Sorry to hear about this experience. Request you to please share your booking ID or your contact details so we can work to help you. We have gone through the remarks and concern raised by you. We are keen to resolve this. We make sure we will take the concern with utmost priority to provide you with the correct details as soon as you shared the booking details with us.
Kindest Regards,
Team Travelopod
Diego Adam went above and beyond, to not only find the best deal within our dates and budget, but also was relentless when helping us with some issues we had on our end. Thank you Diego and thank you Travelopod.
-Andrew
Dear Andrew,
Thank you for sharing great feedback! We're glad that you enjoyed booking with us. Thank you for being a valued customer.
Kindest Regards,
Team Travelopod
Logan Pierce has been an exceptionally wonderful travel agent and person. I am extremely grateful for his timely help and support without whom our journey wouldn't have been as smooth. Thank you again for everything!
Dear Aparna,
Thank you for taking your time out and rating us. We are committed to provide best services and glad we were able to serve you.
Kindest Regards,
Team Travelopod
Overview
Airlines Ticket Fare DBA of Travelopod has a rating of 3.8 stars from 1,241 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Airlines Ticket Fare DBA of Travelopod most frequently mention customer service, great job and best deal. Airlines Ticket Fare DBA of Travelopod ranks 7th among Plane Tickets sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Raj,
Sorry to hear about this experience. Request you to please share your booking ID or your contact details so we can work to help you. We have gone through the remarks and concern raised by you. We are keen to resolve this. We make sure we will take the concern with utmost priority to provide you with the correct details as soon as you shared the booking details with us.
Kindest Regards,
Team Travelopod