Asked for a flight from west coast US to Birmingham UK. Got quoted for flight to Birmingham AL USA. What a deal and bargain - right? If I had not asked for written confirmation prior to suthorizing payment, my grandchild would have spent her 21st birthday stuck somewhere thousands of miles from where she wanted to spend her birthday. Customer service after the fact is more than I can bear to repeat. There was no customer service - only $1990 in additional fees!
Kudos to Molly Wilson on helping me with getting excellent deal@ Travlopod for my India visit. As soon as system connected me to Molly she welcomed me professionally asking my requirement. It is very rare to find someone nowadays who can grab customers requirements that quickly. She suggested all options and also made me aware on traveling restrictions and suggested a good deal. She answered patiently all my questions and pointed all the risks which i missed. She ensured and assured me during conversation about what to expect and how booking and transactions will be done. She has show a great customer focused approach and made sure to close the deal without wasting anybody's time. It was a great interaction and I am sure she will be a great team player and leader in future and i wish her all the very best. Keep up the good work Molly!
The representative gave time and effort in rebooking us and talked to airlines for hours. Finally they followed up with airline to send us ticket details. The only thing I would suggest is to reach out to the passenger when things are do e rather than waiting for a call from passengers.
Fabulous customer service. Mehak was really helpful and was able answer my queries promptly. Only improvement I would suggest is: the caller has to wait a long time till his call gets connected. So the call Center infra needs improvement. But the staff is excellent
Dear Sibasis, Thank you for your kind words. Mehak was happy to help you with your travel needs.
With reference to the call wait time, we will work on the same.
Kindest regards,
Team Travelopod
Beware! This company sells high-priced tickets and don't provide accurate/important information when you book the flight with them. Very poor service. If you call them to resolve any issues, the wait-time is very long and they are not helpful at all. Their whole intention is to steal your money by changing or canceling the flight and keep your money for their own benefit. Never buy ticket from them... it's trap. Buy the ticket from the airlines itself. Highly unethical people!
Patrick (Ext. 1317) took care of my traveling request.
He was very efficient, caring and very patience with my demands and doubts.
Great customer service. I will definetely book my next trip with him.
The company is safe and reliable.
Thank you all. Mary R
Dear Mary,
Your kind words are so greatly appreciated. We are glad we could help you with your travel plans and offer you the best fare. We sincerely hope we will be able to help again for your next travel needs.
Kindest regards,
Team Travelopod
It was a pleasure to work with Ronni because of his breadth of knowledge, patience and professionalism. I look forward to working with him again in the future. He is a good representative of your company.
Dear Halima,
Your kind words are so greatly appreciated. We are glad we could help you with your travel plans and offer you the best fare. We sincerely hope we will be able to help again for your next travel needs.
Kindest regards,
Team Travelopod
It was great flight ticket booking experience with Travelopod. Though, it was not first time when I did booking from Travelopod. But this time, I had really good experience dealing with Oscar Williams. Sometimes, I felt it is a lengthy process doing booking on phone, but it worth for good deals. Also, you get someone to help you search for right flight. Ultimately, nothing comes free.
Dear Punit,
We appreciate your kind words so much. Oscar was happy to help you with your travel needs and offer you the best fare and service. We look forward to help again for your next travel needs.
Kindest regards,
Team Travelopod
I spoke to scarlet, gave her my requirements and she came up with excellent travel plan. Response was prompt before I booked the tickets and after booking as well when I had questions on travel plan. Definitely a go to place next time I book my flight tickets.
Dear Nikhil,
We appreciate your kind words so much. Scarlet was happy to help you with your travel needs and offer you the best fare and service. We look forward to help again for your next travel needs.
Kindest regards,
Team Travelopod
I was very skeptical in purchasing the tickets online and making a call. But on calling, Alexander provided me his expert knowledge in buying the tickets. He called multiple times to check with us if anything was left during the call. We were very satisfied with his service.
Dear Manish,
We appreciate your kind words so much. Alexander was happy to help you with your travel needs and offer you the best fare and service. We look forward to help you again for your next travel needs.
Kindest regards,
Team Travelopod
I appreciated his patience and willingness to check more options for me. He explored multiple airlines and days to travel. He apologized for the time I needed to spend in hold even though it was not really that long
Dear Donna,
Thank you for sharing a great feedback! We're glad that you enjoyed booking with us. Thank you for being a valued customer.
Kindest Regards,
Team Travelopod
One of the best customer experiences I have ever had. Emma was very kind and patient to walk me through the entire process and resolve my queries. Such an asset to have. More power to you and your company!
John helped me reserve a great deal and is very easy going and accommodating. Way to go TravelOPod.
John searched through various options and made sure I got the best price by going back and forth to make it work. Thanks John
Dear Gobindbir,
We appreciate your kind words so much. John was happy to help you with your travel needs and offer you the best fare and service. We look forward to help again for your next travel needs.
Kindest regards,
Team Travelopod
The gentleman that helped me today who booked my flight was very professional and friendly. He went the extra mile to help me find an old flight that I had to cancel several months ago so I could get the credit. He was also very patient with me. A very good employee to have working for you!
Dear Annette,
Thank you for your review of our services and our sales executive. We are very glad we could help with your travel booking. Reading such a wonderful review of our service and people is a real pleasure. Our team strives to deliver the highest levels of personal service. We sincerely hope we will be able to help again for your next travel needs.
Regards,
Team Travelopod
I inadvertently ended up with this company upon trying to reschedule a flight last year. The internet brought me to your website and without realizing it my flight was moved to Travelopod. I just want to make sure I don't lose my credit and am happy to get this done
I saw a great fare RT SFO-LAX, so went to buy online. Submitted credit card info, but the transaction failed - said they would call in under ten minutes. Never heard from them, so I called them. Got VM when I did. Never heard back. DO NOT USE! Watching my credit card like a hawk to make sure they don't scam me.
I spoke with Chris Wilson. As someone who rarely travels he made it so much easier for me to schedule my trip. He worked so hard to get the flight times and a flight I could afford. I am now looking forward to surprising bestfriend in Florida for his birthday.
Dear Valerie,
We appreciate your kind words so much. Chris was happy to help you with your travel needs and offer you the best fare and service. We look forward to help again for your next travel needs.
Kindest regards,
Team Travelopod
Travelopod has always provided great service. I want to especially mention Ammy who has given excellent service during the cancelled flight situation with my mother. She was always available and continuously followed up with Turkish Airlines on the status update. Not only this she tried her best to mediate between the staff on airport and my mother. Ammy was a constant support during this entire ordeal and tried to offer possible solutions. I was very thankful for the help I received. It was a job well done!
Dear Rachna,
Thank you for your review of our services. Ammy was happy to help you with your travel needs.
We at Travelopod strive to deliver the highest level of services and best available deals to all our customers.
We look forward to being of assistance with your next travel need.
Kindest regards,
Team Travelopod
Excellent, Ethan has a great customer service, He helped me assign all seat as i requested, He was professional and helpful, In future we ll definitely call Travelopod to make reservation. Thanks Ethan
My son Paid $1055 for a Ticket from Phoenix to New-Delhi booked by Travelopod and requested for a change in date and change in airport of origin. They charged $500 to change the date but refused to change the origin city from Phoenix to Chicago. Filed compliant and then they agreed to change for additional charge of $700 /-. Decided to cancel the ticket and TravelOpod asking for upfront tax of $500 to process the refund of $400/-. No one i checked have heard asking for upfront tax. Looks like scam to get additional money. Very bad customer service forcing to pay within 1 hour or will not be bale to help. Folks beware with this travel agency.
Answer: Hello Larrie Insurance covers diverse number of travel related scenarios depending upon the plan. Request you to share you booking ID or contact details so that we can check the plan and revert you. Alternatively you can email us on service@travelopod.com. Regards Team Travelopod
Answer: You should have confirmed with the agent first or you could see on your reservation list if they are flying on the same flight before you went to the airport
Answer: Dear Mack, Greetings from Travelopod! With regards to your above query, we'd love to assist you and resolve your concern. In case, you have any concern regarding the booking you have made with Travelopod, we'd request you to share your reservation/reference number by emailing at care@travelopod.com. Please be assured that once details are received, a senior customer service representative will investigate the matter and do the due diligence to resolve the problem. Thank you! Kindest Regards, Team Travelopod
Answer: They are fake and do illegitimate things. Your data will be compromised and you will never get your flight confirmed for the price they tell you
Answer: No they really make tickets have booked them 5 or 6 times
Answer: Yes. Its better to go directly to Airlines rather than going through them.
Answer: Don't buy with them. They are very bad, If you have to change ur ticket, they charge u a fortune. For saving $50 with them we end up loosing a lot.
Answer: They will get you some percent off from the regular price and flexible dates are available with less pricing.
Airlines Ticket Fare DBA of Travelopod has a rating of 3.8 stars from 1,241 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Airlines Ticket Fare DBA of Travelopod most frequently mention customer service, great job and best deal. Airlines Ticket Fare DBA of Travelopod ranks 7th among Plane Tickets sites.
Dear Rajiv,
Thank you for taking your time out and rating us. We are committed to provide best services to all our customers. If you can describe your problem a little more detail to us via email, I would be glad to help. Please email at
feedback@travelopod.com. We will definitely try and help you with the same.
Kindest Regards,
Team Travelopod