Airlines Ticket Fare DBA of Travelopod
website thubmnail of Airlines Ticket Fare DBA of Travelopod

Airlines Ticket Fare DBA of Travelopod

How would you rate Airlines Ticket Fare DBA of Travelopod?
grey star
grey star
grey star
grey star
grey star
California
1 review
5 helpful votes
Follow Mary J.
Unfollow Mary J.
Send Message
Share Review
Report Review

Asked for a flight from west coast US to Birmingham UK. Got quoted for flight to Birmingham AL USA. What a deal and bargain - right? If I had not asked for written confirmation prior to suthorizing payment, my grandchild would have spent her 21st birthday stuck somewhere thousands of miles from where she wanted to spend her birthday. Customer service after the fact is more than I can bear to repeat. There was no customer service - only $1990 in additional fees!

Date of experience: May 16, 2016
North Carolina
1 review
8 helpful votes
Follow Aniruddha Z.
Unfollow Aniruddha Z.
Send Message
Share Review
Report Review

Excellent Customer Service!
August 20, 2019

Kudos to Molly Wilson on helping me with getting excellent deal@ Travlopod for my India visit. As soon as system connected me to Molly she welcomed me professionally asking my requirement. It is very rare to find someone nowadays who can grab customers requirements that quickly. She suggested all options and also made me aware on traveling restrictions and suggested a good deal. She answered patiently all my questions and pointed all the risks which i missed. She ensured and assured me during conversation about what to expect and how booking and transactions will be done. She has show a great customer focused approach and made sure to close the deal without wasting anybody's time. It was a great interaction and I am sure she will be a great team player and leader in future and i wish her all the very best. Keep up the good work Molly!

Date of experience: August 20, 2019
New Jersey
1 review
0 helpful votes
Follow Rajiv F.
Unfollow Rajiv F.
Send Message
Share Review
Report Review

Excellent help in reacheduling
July 27, 2019

The representative gave time and effort in rebooking us and talked to airlines for hours. Finally they followed up with airline to send us ticket details. The only thing I would suggest is to reach out to the passenger when things are do e rather than waiting for a call from passengers.

Date of experience: July 27, 2019
Team T. Airlines Ticket Fare DBA of Travelopod Rep
over a year old

Dear Rajiv,

Thank you for taking your time out and rating us. We are committed to provide best services to all our customers. If you can describe your problem a little more detail to us via email, I would be glad to help. Please email at
​​feedback@travelopod.com. We will definitely try and help you with the same.

Kindest Regards,
Team Travelopod

India
1 review
1 helpful vote
Follow Sibasis N.
Unfollow Sibasis N.
Send Message
Share Review
Report Review

Great customer service
December 29, 2016

Fabulous customer service. Mehak was really helpful and was able answer my queries promptly. Only improvement I would suggest is: the caller has to wait a long time till his call gets connected. So the call Center infra needs improvement. But the staff is excellent

Date of experience: December 29, 2016
Team T. Airlines Ticket Fare DBA of Travelopod Rep
over a year old

Dear Sibasis, Thank you for your kind words. Mehak was happy to help you with your travel needs.
With reference to the call wait time, we will work on the same.
Kindest regards,
Team Travelopod

Maryland
2 reviews
6 helpful votes
Follow M S.
Unfollow M S.
Send Message
Share Review
Report Review

Beware! This company sells high-priced tickets and don't provide accurate/important information when you book the flight with them. Very poor service. If you call them to resolve any issues, the wait-time is very long and they are not helpful at all. Their whole intention is to steal your money by changing or canceling the flight and keep your money for their own benefit. Never buy ticket from them... it's trap. Buy the ticket from the airlines itself. Highly unethical people!

Date of experience: April 4, 2018
New York
1 review
0 helpful votes
Follow Mary R.
Unfollow Mary R.
Send Message
Share Review
Report Review

Efficiency
September 11, 2019

Patrick (Ext. 1317) took care of my traveling request.

He was very efficient, caring and very patience with my demands and doubts.

Great customer service. I will definetely book my next trip with him.

The company is safe and reliable.

Thank you all. Mary R

Date of experience: September 11, 2019
Team T. Airlines Ticket Fare DBA of Travelopod Rep
over a year old

Dear Mary,

Your kind words are so greatly appreciated. We are glad we could ​help you ​with your travel plans and offer you the best fare. ​We​ sincerely hope we will be able to ​help again for your next travel needs.

Kindest regards,
Team Travelopod

New Jersey
1 review
0 helpful votes
Follow Halima T.
Unfollow Halima T.
Send Message
Share Review
Report Review

It was a pleasure to work with Ronni because of his breadth of knowledge, patience and professionalism. I look forward to working with him again in the future. He is a good representative of your company.

Date of experience: September 22, 2019
Team T. Airlines Ticket Fare DBA of Travelopod Rep
over a year old

Dear Halima,

Your kind words are so greatly appreciated. We are glad we could ​help you ​with your travel plans and offer you the best fare. ​We​ sincerely hope we will be able to ​help again for your next travel needs.

Kindest regards,
Team Travelopod

Missouri
1 review
0 helpful votes
Follow Punit K.
Unfollow Punit K.
Send Message
Share Review
Report Review

Got a good deal
September 16, 2019

It was great flight ticket booking experience with Travelopod. Though, it was not first time when I did booking from Travelopod. But this time, I had really good experience dealing with Oscar Williams. Sometimes, I felt it is a lengthy process doing booking on phone, but it worth for good deals. Also, you get someone to help you search for right flight. Ultimately, nothing comes free.

Date of experience: September 15, 2019
Team T. Airlines Ticket Fare DBA of Travelopod Rep
over a year old

Dear Punit,

We appreciate your kind words so much. Oscar was happy to help you with your travel needs and offer you the best fare and service. We look forward to help again for your next travel needs.

Kindest regards,
Team Travelopod

Texas
1 review
0 helpful votes
Follow Nikhil W.
Unfollow Nikhil W.
Send Message
Share Review
Report Review

I spoke to scarlet, gave her my requirements and she came up with excellent travel plan. Response was prompt before I booked the tickets and after booking as well when I had questions on travel plan. Definitely a go to place next time I book my flight tickets.

Date of experience: January 24, 2020
Team T. Airlines Ticket Fare DBA of Travelopod Rep
over a year old

Dear Nikhil,

We appreciate your kind words so much. Scarlet was happy to help you with your travel needs and offer you the best fare and service. We look forward to help again for your next travel needs.

Kindest regards,
Team Travelopod

Georgia
1 review
0 helpful votes
Follow Manish G.
Unfollow Manish G.
Send Message
Share Review
Report Review

I was very skeptical in purchasing the tickets online and making a call. But on calling, Alexander provided me his expert knowledge in buying the tickets. He called multiple times to check with us if anything was left during the call. We were very satisfied with his service.

Date of experience: February 17, 2020
Team T. Airlines Ticket Fare DBA of Travelopod Rep
over a year old

Dear Manish,

We appreciate your kind words so much. Alexander was happy to help you with your travel needs and offer you the best fare and service. We look forward to help you again for your next travel needs.

Kindest regards,
Team Travelopod

Colorado
1 review
0 helpful votes
Follow Donna O.
Unfollow Donna O.
Send Message
Share Review
Report Review

Friendly with many travel options
November 15, 2019

I appreciated his patience and willingness to check more options for me. He explored multiple airlines and days to travel. He apologized for the time I needed to spend in hold even though it was not really that long

Date of experience: November 15, 2019
Team T. Airlines Ticket Fare DBA of Travelopod Rep
over a year old

Dear Donna,

Thank you for sharing a great feedback! We're glad that you enjoyed booking with us. Thank you for being a valued customer.

Kindest Regards,
Team Travelopod

Texas
1 review
0 helpful votes
Follow Amish P.
Unfollow Amish P.
Send Message
Share Review
Report Review

Knowledgeable, patient and clear customer service
November 19, 2019

One of the best customer experiences I have ever had. Emma was very kind and patient to walk me through the entire process and resolve my queries. Such an asset to have. More power to you and your company!

Date of experience: November 19, 2019
Canada
1 review
0 helpful votes
Follow Gobindbir S.
Unfollow Gobindbir S.
Send Message
Share Review
Report Review

John got me a great deal
September 29, 2019

John helped me reserve a great deal and is very easy going and accommodating. Way to go TravelOPod.
John searched through various options and made sure I got the best price by going back and forth to make it work. Thanks John

Date of experience: September 28, 2019
Team T. Airlines Ticket Fare DBA of Travelopod Rep
over a year old

Dear Gobindbir,

We appreciate your kind words so much. John was happy to help you with your travel needs and offer you the best fare and service. We look forward to help again for your next travel needs.

Kindest regards,
Team Travelopod

Maryland
1 review
0 helpful votes
Follow Annette H.
Unfollow Annette H.
Send Message
Share Review
Report Review

Extremely Helpful!
November 13, 2019

The gentleman that helped me today who booked my flight was very professional and friendly. He went the extra mile to help me find an old flight that I had to cancel several months ago so I could get the credit. He was also very patient with me. A very good employee to have working for you!

Date of experience: November 13, 2019
Team T. Airlines Ticket Fare DBA of Travelopod Rep
over a year old

Dear Annette,

Thank you for your review of ​our services and our sales executive. ​ We are very glad we could help with your travel booking. Reading such a wonderful ​review of our service and ​people is a real pleasure. Our team strives to deliver the highest levels of personal service. ​We​ sincerely hope we will be able to ​help again for your next travel needs.

Regards, ​
Team Travelopod

California
1 review
0 helpful votes
Follow Kathy J.
Unfollow Kathy J.
Send Message
Share Review
Report Review

Southwest rescheduled flight
June 16, 2021
Updated review

I inadvertently ended up with this company upon trying to reschedule a flight last year. The internet brought me to your website and without realizing it my flight was moved to Travelopod. I just want to make sure I don't lose my credit and am happy to get this done

Date of experience: June 16, 2021

THANKS FOR THE HELP CLAY
June 15, 2021
Previous review

THANKS FOR THE HELP CLAY

Date of experience: June 15, 2021
Texas
1 review
0 helpful votes
Follow Winston L.
Unfollow Winston L.
Send Message
Share Review
Report Review

I saw a great fare RT SFO-LAX, so went to buy online. Submitted credit card info, but the transaction failed - said they would call in under ten minutes. Never heard from them, so I called them. Got VM when I did. Never heard back. DO NOT USE! Watching my credit card like a hawk to make sure they don't scam me.

Date of experience: May 16, 2021
Maryland
1 review
0 helpful votes
Follow Valerie K.
Unfollow Valerie K.
Send Message
Share Review
Report Review

Amazing customer service
January 21, 2020

I spoke with Chris Wilson. As someone who rarely travels he made it so much easier for me to schedule my trip. He worked so hard to get the flight times and a flight I could afford. I am now looking forward to surprising bestfriend in Florida for his birthday.

Date of experience: January 21, 2020
Team T. Airlines Ticket Fare DBA of Travelopod Rep
over a year old

Dear Valerie,

We appreciate your kind words so much. Chris was happy to help you with your travel needs and offer you the best fare and service. We look forward to help again for your next travel needs.

Kindest regards,
Team Travelopod

District of Columbia
1 review
2 helpful votes
Follow Rachna S.
Unfollow Rachna S.
Send Message
Share Review
Report Review

Great Customer Service
January 14, 2017

Travelopod has always provided great service. I want to especially mention Ammy who has given excellent service during the cancelled flight situation with my mother. She was always available and continuously followed up with Turkish Airlines on the status update. Not only this she tried her best to mediate between the staff on airport and my mother. Ammy was a constant support during this entire ordeal and tried to offer possible solutions. I was very thankful for the help I received. It was a job well done!

Date of experience: January 14, 2017
Team T. Airlines Ticket Fare DBA of Travelopod Rep
over a year old

Dear Rachna,
Thank you for your review of our services. Ammy was happy to help you with your travel needs.
We at Travelopod strive to deliver the highest level of services and best available deals to all our customers.
We look forward to being of assistance with your next travel need.
Kindest regards,
Team Travelopod

Wisconsin
1 review
0 helpful votes
Follow Jagdish U.
Unfollow Jagdish U.
Send Message
Share Review
Report Review

Great service by ETHAN
December 17, 2019

Excellent, Ethan has a great customer service, He helped me assign all seat as i requested, He was professional and helpful, In future we ll definitely call Travelopod to make reservation. Thanks Ethan

Date of experience: December 17, 2019
Kentucky
1 review
0 helpful votes
Follow DK S.
Unfollow DK S.
Send Message
Share Review
Report Review

My son Paid $1055 for a Ticket from Phoenix to New-Delhi booked by Travelopod and requested for a change in date and change in airport of origin. They charged $500 to change the date but refused to change the origin city from Phoenix to Chicago. Filed compliant and then they agreed to change for additional charge of $700 /-. Decided to cancel the ticket and TravelOpod asking for upfront tax of $500 to process the refund of $400/-. No one i checked have heard asking for upfront tax. Looks like scam to get additional money. Very bad customer service forcing to pay within 1 hour or will not be bale to help. Folks beware with this travel agency.

Date of experience: July 30, 2019

Overview

Airlines Ticket Fare DBA of Travelopod has a rating of 3.8 stars from 1,241 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Airlines Ticket Fare DBA of Travelopod most frequently mention customer service, great job and best deal. Airlines Ticket Fare DBA of Travelopod ranks 7th among Plane Tickets sites.

service
71
value
248
shipping
234
returns
14
quality
243

Instant Feedback

5,540 reviews