Airlines Ticket Fare DBA of Travelopod

I have been using Travel pod for many years. Lately from last 2-3 years, i have seen the service quality has come down. Customer service team is always keen in booking at the first discussion without given time to decide and check more. There has been always a verbal communication and no details sent via email.
Lot of Bad experiences with Travel pod while booking ticket for myself and family. My recommendation is to choose other travel agency and NOT CHOOSE TRAVELOPOD based on my personnel experience.

I got scammed by this company I called to the wrong number thinking was United airline and they were pretending are United Airline, canceled my ticket $243 and sold me a super expensive ticket $596 just for change 3 latter in my last name. They told that was the only way, later I called to the right number of United Airline and told how easy is correct any mistake in the name of the traveler. Now I expended 300% more and I had to wait one day more to leave to my destination. The name who scammed me is Adrian scott phone *******590 Extension 431 number *******844

United Airline can no do nothing if the ticket is canceled. And they even paid way more less that I paid.

To call Southwest Airlines, and then turns into second party…? I was speaking very clearly, and repeated myself, still didn't receive the confirmation email… turns out after repeating and spelling it out… he still put my email wayyy wrong and spelling of my name wrong.
Even when I got the confirmation a different way due to wrong email… my name and email still wrong
For instance my email is *******@msn.com
And what he typed in was *******@gmail.com
Completely different

Was a long and frustrating road, with that said, Lily (my travel agent) was very helpful in helping me to get the tickets I needed. We had some issues with payment, most of which were not Lily's fault, however, at one point I asked her to change the expiration date of my card because that is what was getting declined but she only did it for 6 of the 10 tickets and it forced me to pay an extra $400 for the other four. This was frustrating as it was not my fault after I had told her the correct expiration date. Other than that Lily was extremely helpful and pleasant to work with.

I had a situation to begin with, so it's not really Reed's fault, he has done a good job trying to help me. There was some confusion and I got an email that had incorrect information in it. He called and told me about it and to disregard it. I will still use Travelopod in the future because they find great deals and help me get good prices. But this time around was a bit confusing. The hold music kicked me off the line a few times.

I have been using TraveloPod for few years specially during Thanksgiving. Last month I had to book a flight to puerto rico and the agent was Page Laurence. She was patient and tried to explain why she had to book two different airlines and why the prices vary when we book directly from airline website etc. She made efforts to connect with the customer ( thats me) while giving good rates which was not found elsewhere on web.
Thank you Page Laurence and TraveloPod.

Chris Wilson was extremely helpful in providing service to me today with his travel agency. We approached every travel need critically and we were able to successful secure both flight passage and car rental without any problems. When the airlines tried to raise the price of the flight last minute, his traveling agency went ahead and covered the difference of the flight passage in accordance to their corporate policies. I will definitely be working with this agency again for assistance as well as endorsing a good review for the agent who took the time to work with me today. Furthermore, I will be reaching in the future if I have any traveling needs requiring servicing.

Please be aware before you give business to this company. I called them to book a ticket for Indian. Within a half an hour I found the same flight on the same date, same timing and same airline from other travel company which was 200 dollars less. I called this company within half n hour to ask why its big difference. They had no articulate answer to my questions. In addition, they charge me 100 fees. Every company has a minimum 24 hours full refund policy. I called them within an hour of booking and that moment I had no booking confirmation. Very unprofessional behavior. Please, everyone, be aware of this company and their so-called policy.