TravelMerry

This company is the biggest fraud. They advertise the the airline tickets cheaper than any other companies and after you book they change your tickets layover to match their price without notifying you. Their customer service are not polite they are rude and they told me "this is normal all people complain" why should anyone complain if you didn't have a problem. This company shall change its management and be honest with their client.

My preordered meal didn't come to me as requested and this messed up my whole flight experience, I cannot blame Travel Merry for this because I gave my airline the instructions for my meal preference. I still do not understood what went wrong with the airline, the airline confirmed my meal request on the phone and even sent me a confirmation email. The fact was I booked my roundtrip tickets on Travel Merry but I placed the meal request with the airline. After hopping off the plane I was so unhappy about the whole experience and I left a complaint with the airline, one good thing was the airline acknowledged their mistake and gifted me a $100 voucher that I could use in my next purchase of tickets from the airline. Well that's a little bit gratifying but I still feel unhappy for not getting my choice of food. Another issue I faced was the passenger on my left was overweight and I was left with a crammed seat. These two problems have really messed up my flying experience, although I'm gifted with a $200 voucher I don't think I would want to fly with Icelandic air again because I'm afraid of their poor in-flight service. I still give 4 points to Travel Merry on a scale of 1 to 5 because I don't find any fault with them, I must say that they are 100% genuine, they send periodic updates about the flight and they are genuine. Travel Merry is a good site for cheap international air tickets.

I originally wanted to book the least expensive JetBlue flight, and I received a call and e-mail to request my call back. I know here is the same pattern as published complaints of other reviews. The phone operator alternatively offered a Delta flight at a similar departure time on the same day at the original JetBlue price. After receiving the Delta flight confirmation, I can indeed manage it directly thru my Delta account. TravelMerry is legit, this is NOT a scam. I would use TravelMerry again. Thank you.

I bookecsith travel merry and unfortunately they changed all of the flights I had booked. I recognize that it's out of their control sometimes when flights get full but reading other reviews it seems like this is a pretty common problem. I feel like they just list flights that are unavailable. Also when the representative called to change my flight he was very upset with me on the phone, maybe he was just having a bad day but I feel like if he was angry with his company and took it out on me. I would not book through this site again.
That being said the price and times for my flight changed didn't vary much. So I still get to go to my destinations but I feel like they made what should have been an easy interaction more difficult.

I booked a flight from CA to Ireland over the summer through this site (found on Skyscanner). It had the cheapest tickets by far, so I was somewhat skeptical especially given the numerous $#*!ty reviews you've no doubt read by now. All I can do is talk to my experience, so it's possible they have varying quality standards.

Anyway, booked, received a confirmation email 24 hours later, and am currently sitting in the airport on the second leg of the flight, so really nothing major went wrong. There was something odd when I tried to check in last night (the airline's website wouldn't let me), but after I called they said there were a few reasons that that might happen and one was a technical glitch on their end. I was able to check in online this morning before my flight. If you're worried at all I would just call the airline direct after you receive your confirmation email to confirm directly with them that you have your flights.

The customer service experience at TravelMerry is awesome. I could easily order my special meals by calling the 24 x7 customer service, the agent was so polite, he patiently listened to what I had to say and he made a note of it. In just 2 days I received a confirmation email from Cathay Pacific, my airline carrier that my special meal request has been confirmed from their end. The customer service agent also called me back and informed me about it.

We booked our flights to Germany for 6 months. We did not realize we needed a Visa along with our passport. When we were told by the agent at the airport. I called Travel Merry and spoke to an agent,
His name is Randy Thomas and he went above and beyond his duties to help us figure this problem out. Thanks to Randy, we rescheduled our flights for three months instead. No Visa needed. He assured me that things were going to work out! I' m so glad that Travel Merry
Hires people to work with such Great Customer Service Skills! My husband and I intend to use Travel Merry again for future trips! Thanks again Randy Thomas!

I was planning a family trip to Paris to catch up with a few of our relatives living in Paris. So we shopped our tickets on TM and we chose a non-stop flight because of the convenience. Before we began our flight journey I have requested the Travel Merry customer service team for a wheel chair service for my ailing mother as she was not able to walk and the customer service agent at TravelMerry took my request and later sent a confirmation email that the airline was going to take care of this at no extra cost. Just as promised my mother was transported in a wheelchair by the airline staff without any hassles on both the outward and inward journeys.

Today, I was browsing for fares to Amsterdam using Kayak. I like Kayak as I can see every airlines price, and I can choose the airlines that suit me. When I was being directed to the: Luthansa site, Travel Merry popped up at just about $200 less for the same flights. I never heard of them. I then opened Lufthansa's site and there is no such fare. This should be a warning. I am retired, but I worked in the travel industry for 40 years. Only airlines set prices, and travel agents cannot charge less. After reading the reviews on here, this is a way for them to get your credit card info and then charge the actual price. If one is not is buying the tickets directly form an airline or a trusted travel agent, I say buyer beware. Ifthe price is low, that should be a red flag.

I was flying Economy class on a low cost airline from Los Angeles to Amsterdam via Stockholm. I took off from LAX airport smoothly and after a delayed flight I reached Stockholm for a stopover. I was supposed to catch a connecting flight to Amsterdam at 10:30 am but unfortunately I missed the flight because of the delayed outbound flight from LAX. I just didn't have enough time to move around in the airport from terminal to terminal. I simply called the 24 x 7 customer line of Travel Merry and informed about missing the scheduled connecting flight due to late landing. The customer service guy escalated the issue with the airline and just within a matter of 20 min I was given a new ticket for my final destination. Saved me from a lot of mess!