Mase T.

My preordered meal didn't come to me as requested and this messed up my whole flight experience, I cannot blame Travel Merry for this because I gave my airline the instructions for my meal preference. I still do not understood what went wrong with the airline, the airline confirmed my meal request on the phone and even sent me a confirmation email. The fact was I booked my roundtrip tickets on Travel Merry but I placed the meal request with the airline. After hopping off the plane I was so unhappy about the whole experience and I left a complaint with the airline, one good thing was the airline acknowledged their mistake and gifted me a $100 voucher that I could use in my next purchase of tickets from the airline. Well that's a little bit gratifying but I still feel unhappy for not getting my choice of food. Another issue I faced was the passenger on my left was overweight and I was left with a crammed seat. These two problems have really messed up my flying experience, although I'm gifted with a $200 voucher I don't think I would want to fly with Icelandic air again because I'm afraid of their poor in-flight service. I still give 4 points to Travel Merry on a scale of 1 to 5 because I don't find any fault with them, I must say that they are 100% genuine, they send periodic updates about the flight and they are genuine. Travel Merry is a good site for cheap international air tickets.