TravelMerry

Never ever try to use the company. I repeat never ever try to book using this website. The names are fake used by the customer agent. They will reply back and confirm the tickets are completed and a $#*! $#*! excuse for not sending the flights. In the meantime they will sell your credit card details and you will see random transactions. After few days another excuse and the tickets were not booked for some reason. Worthless service, don't go for this scam.

TravelMerry is not offering last minute flight deals. I expect to see a last minute flight section on your website in the future. I am a regular patron of TM and most of the times I see a lot of cheap international flight deals and I did buy a few of them in the past. Take note of this TM! We want to see last minute travel deals too. From my end suggestion is add last minute flight deals too...

I purchased a ticket online that was immediately (within minutes) voided and I was called to pick an alternate time. I asked for my money back and was told it would take days or weeks to process so I took an alternate (less ideal) time. The second ticket was then voided (by travelmerry per Delta) a couple of days later and I didn't find out till checkin time. I ended up having to miss another day of vacation to straighten it out and they even tried to charge me for the change! Avoid at all costs. Dangerously incompetent.

Whatever this is travel agency website whatever it has zero accountability to customer satisfaction the people are rude and disrespectful and God forbid something goes wrong they have again zero accountability when it comes to helping the customer receive any type of compensation whatsoever for lost bookings even when you purchase insurance they still have no responsibility to help you recover lost funds they need to be banned immediately

I bookecsith travel merry and unfortunately they changed all of the flights I had booked. I recognize that it's out of their control sometimes when flights get full but reading other reviews it seems like this is a pretty common problem. I feel like they just list flights that are unavailable. Also when the representative called to change my flight he was very upset with me on the phone, maybe he was just having a bad day but I feel like if he was angry with his company and took it out on me. I would not book through this site again.
That being said the price and times for my flight changed didn't vary much. So I still get to go to my destinations but I feel like they made what should have been an easy interaction more difficult.

Booked a flight, paid! Then 14 hours later, they call and say the flight is full and they want to reschedule me. 10 hours later, multiple phone calls back and forth, I finally pay. Soon after, they call to ask for an additional $200+, they changed my airline and cannot negotiate for a lower rate; I ask them to cancel immediately and call the bank to reverse payment. 30 minutes later, I have a ticket after calling the airline directly - SUCH A WASTE OF PEOPLE'S TIME & RESOURCES! KEEP OFF FROM THESE SCAMMERS!

I was referred through skyscanner. After booking and paying, a notification popped up that I needed to call *******853 to "verify payment." An outsourced foreign call center picked up and said they would send me an email confirming my booking, except he claimed to change my flight to a different airline but for similar times. I waited on the line with the person and the email never arrived. Then he said to send *******@travelmerry.com an email and he would reply with my details. That email never arrived. I checked on the airline's website for the new flight that he claimed to book for me and no such flight existed. Shame on skyscanner for referring an obvious scam. I'll be using kayak.

I'm angry as hell! Never again!
All reviews above confirm my experience.
I booked the flight for the good price $575 (just 4 days getaway). The confirmation popped up on their page: " it is in process and not confirmed". I started to worry. Next morning I received voice call with Indian accent which I literally did not understand. The only words were clear "call me back". It means that even the NAME OF THE COMPANY they can not pronounce clearly. Definitely I did not pay attention and did not call them back.
They did not text me, they did not email. When I called them to confirm my booking, it was too late, the flight I wanted was gone, they offered $1270 instead of $575 to spend for 4 days vacations and the time of new flights turned my vacation into 3days.
Two days of waisting my time and my nerves.
Some one here already wrote that they DO NOT LISTEN! Its correct, they talk parallel with you, they don't stop talking when client try to say something. Is it Indian culture?
Very stressful! Hate it!
The information of my credit card is on their file. Hope the will not charge it.

I read some of the reviews and was hesitant. But the price was a winner. So i booked a ticket on a low cost airline. I got a call that the airline does not have any seats but that i would be rebooked for the same route, almost the same time on a national carrier. Then i thought -scam. N`But lo and behold, 18 hours later i received the confirmation and it checked out. The price was not good, it was absolutely unbeatable

I will never buy from Travel Merry again. Flights to Spain was canceled because of COVID 19. They charged a cancellation fee for each ticket. Airlines can not fly no choice by me and still charged a fee. I suggest everyone to stay away from booking with Travel Merry. I would give them zero stars but it is not possible.

Today earlier i booked a ticket from TravelMarry through skyscann. The price looked very reasonable and i booked it. It was $546.44 to Turkey from JFK with one of the Major Airlines. 15 mins after i booked my ticket a guy with an Indian accent named Shawn Williams called me and said that we couldn't find a plane with the airlines you booked earlier instead we will book you an another flight which is only $1250. 00 with another Airlines. Luckily, i was able to call my bank and warned them and cancel any transaction from them. So, they are scammers and time wasters. Stay away from this ppl. Pay a bit more and travel with a known agency.

I have faced a minor problem while booking my flight tickets on TravelMerry but it was resolved very soon. It was a Sunday morning, I just got hold of my laptop and logged into the TM website, it just took 10 min for me to find the best airfare to Istanbul, got an amazing economy roundtrip fare I must say that! However the problem started popping up during the booking process, after selecting the deal when I was paying the fare with my credit card, I encountered a bad payment gateway, my transaction failed the first time probably because the site was too slow. I called the TravelMerry 24 x 7 customer line to confirm if they received the payment, the agent on the other end was kind, polite and he said it would take 2 working days for confirmation of the transaction. The good thing about TM is they are genuine and 100% reliable, just as promised I heard from the agent that my card wasn't charged and that I could book my tickets again. I was glad that everything was smooth but my advice to TM is they have to optimize their site for higher browsing speeds.

Booked a Spirit airlines flight with Travel Merry, got an email with a reservation code but it said my flight was not yet confirmed and tickets could change. I immediately got worried. I got a phone call a few hours later from an agent that there was an issue booking my ticket BUT he found the same flight for me with DELTA and it was almost the same times for departure & return. POSITIVES: I was SHOCKED when I actually got the tickets 2 days later and the man stayed on the phone with me to verfiy on the Delta website that the tickets were real. He sent me the details in an email and asked me to verbally approve before charging. I was very skeptical because Delta's prices were 3 times the cost of Spirit and I thought it was too good to be true! He did not ask me for any additional Credit Card information over the phone and the signature in the emails he was sending me looked official from the Travel Merry website. NEGATIVES: On the Travel Merry website under the bookings page, it never had a pending or processing booking, it was just blank so I was very paranoid the enter time I waited for my tickets to be issued. Another red flag was, the agent said he needed to verify my bank account before he charged the full amount. He said there would be a. 05-. 20 cent charge and asked me to verify the amount to prevent Credit Card Fraud, it was refunded a day later. I booked on a Saturday, Sunday was Easter, I didn't get my tickets until Monday late afternoon and I called everyday in a state of paranoia after reading reviews. It wasn't a scam, but I gave 4 stars because of the stress with the changes and the amount of times I needed to call to have my issue resolved. One other weird thing is that my ticket has MRS. In it. Example ChristinaMiss Kerrigan. It says on Delta that it's free to change the name so I am calling Delta to make sure that everything is good to go before we fly. POSITIVE We saved a hell of a lot of money flying Delta at the same price as a spirit flight!

Travel Merry is not showing many deals on connecting flights with stopovers, I recently wanted to take a holiday in Hong Kong on way to Delhi (DEL) from Los Angeles (LAX).

I was not so happy about the choice of airlines and flight deals I got for my requirement. I request TM to give more choices for connecting flights operating across LAX to DEL.

I'm expecting a little more on the connecting flights option as other travel sites offered better deals, I have been your patron since the last 2 years, whenever I have a business or a holiday requirement I keep coming back to TM for finding the best deals, but this is the only time I have been let down. TravelMerry please do something about connecting flight destinations.

This company is the biggest fraud. They advertise the the airline tickets cheaper than any other companies and after you book they change your tickets layover to match their price without notifying you. Their customer service are not polite they are rude and they told me "this is normal all people complain" why should anyone complain if you didn't have a problem. This company shall change its management and be honest with their client.

They not deserving to give a 1 star I call them they say I'm flight is cancel due to covid so the airlines cancel so I tell them I want my refund instead and they ask me to pay a fee 100 per person why I need to pay a fee if the airline is the one to cancel. Until now I keep email them my refund. So people before you purchase your ticket read some reviews first to this people. They give you hell of reason don't waste your money is not worth it. I never ever make a business to them.

I searched for some good flights to Amsterdam on a bunch of travel sites. I couldn't make up my mind about which flight I should take for my travel, I was looking for cheap roundtrip economy deals to Amsterdam. I sent emails to 3 or 4 travel sites that I was surfing and Travel Merry was one of them. The email had details of my shortlisted flights along with flight numbers, travel dates and prices as shown on the online travel sites. The interesting thing about pricing was Travel Merry was able to match its rivals and for some flights Travel Merry's pricing was cheaper than its rivals. I must appreciate the customer service team at TM because I got a reply to my email query from TM within just 1 hour from posting my query while there was no response from the other 2 travel sites. Not only did I get a reply, the TM customer agent gave me unpublished fares for the same flights and travel dates which were lot cheaper than those advertised on their site. I immediately called the agent on the 24 x 7 helpline number and bought my flight tickets for my Amsterdam vacation. The agent was so polite and well mannered and he made my buying experience easy and skilfully handled me with utmost care. In just 5 minutes time after listening to my flight preference I received my travel itinerary and tickets in my email. I'm so glad I chose Travel Merry as my source for buying affordable air tickets for my journey and the best part was the unpublished fares that the agent gave me. I saved considerable amount of money and the deal was better than the other sites. I will keep buying my tickets on Travel Merry because of their better airfares on international flights.

SingaporeAir website says they will allow changes due to the virus and give people a credit for later flight. But if you went thru a agency you have to go through the agency.
Travel Merry will not allow this. I asked to talk to a manager but the person on the phone refused to allow me to talk to a manager.
He said hey will only help if the flight gets canceled in spite of what the airline is willing to do

When I originally booked this flight it was on my credit card for two people. My friend had to cancel and I braved up to attempt my first solo trip as a woman. Flight itinerary changed a couple times leading up to it... which was odd but not far off from the original so whatever. As I attempted to fly home from Barcelona to the US they cancelled MY flight instead of my friend that didn't go. I called for 13 hours, hung up on EVERY TIME. Crying in the airport stranded 5,000 miles away from home. Called over and over crying my eyes out asking for help. "Sorry ma'am, not our problem. *click*" finally United realized it was absolutely their error and I was able to get a flight home after the WORST DAY EVER. This company is complete garbage

Coronavirus cancelation. Agent has horrible english. Polish airlines canceled flights. This company refused to return full amount and charged me $150.00 for cancelling, yesturday. Today - $100.00. Horrible company. Dishonest. Get out of business!

My flight canceled and the airline issued a full refund to the agency but the agency didn't issue full rend. Very unprofessional customer service. Bad experience. I do not use this agency even their price might look good.

I had a bad experience with the customer service team. I remember calling their customer service for a change in my flight travel dates. The TravelMerry agent was trying his best to help me with the change of dates. Finally after following up for 3 long days I received the changed itinerary with my new travel dates. I was expecting a much faster service from Travel Merry.

I originally wanted to book the least expensive JetBlue flight, and I received a call and e-mail to request my call back. I know here is the same pattern as published complaints of other reviews. The phone operator alternatively offered a Delta flight at a similar departure time on the same day at the original JetBlue price. After receiving the Delta flight confirmation, I can indeed manage it directly thru my Delta account. TravelMerry is legit, this is NOT a scam. I would use TravelMerry again. Thank you.