Like the title says, this place is just a crack-den for children. Whether it is the website or a physical store, my grandkids love running around looking at every little thing. Sometimes that can be annoying as my youngest granddaughter literally wants EVERYTHING. I would go home with 5 of every item in the store if it were up to her. But its a nice place to take to spoil them every few weeks.
Although Toys R us is quite expensive, they have pretty much any toy you are looking for, so this is a huge selling point of the site and company, it has been around forever and they are a huge household name.
Ordered on line (which I do every Christmas from Toy "r" Us, only to find out I had ordered the "outdated" version of the NFL gameboy series. Returned following instructions on-line, verified they received item by checking link they provide and had no problem receiving my money back. Great experience.
Just to say the staff in your Ashton-Under-Lyne branch on Christmas eve were fantastic! Even thought they were rushed off their feet, they served everybody efficiently and respectfully considering they had to work!
I cannot say that I spend much money here for anything but baby items (not clothes though). I have a hard time finding the quality of baby items up to par or as affordable elsewhere. There is also a great selection to choose from in store and online. Although toys is in the title, this is not a mandatory go to place for that. I come here if I cannot find what I need elsewhere.
To be honest, I only mainly shop at Toys R Us around holidays or birthdays. I like shopping in their store, but their prices are higher than most shops. I still shop there though because the selection is always good and they usually have what my kids want. I also like how they have layaway at Christmas. I have used it 2 years now and have no complaints other than the prices. If their prices were cheaper, I would give 5 stars!
Been around forever, says a lot. They have great instore celebrations and they work well with their customers. I love how some of their items ship free with Shop Runner too, what a great feature. I've never had an issue with my orders from them. :)
I've bought several toys for my kid and she likes them very much, especially the yellow toy dog which is made of plastic. My kid drops it to the ground many times, but the toy is still in perfect condition.
My neighborhood store is basic nothing spectacular but I did find things for my 2-3 yr old nephews any older they do not have anything to interest older children. Big change when I was a child many years ago I loved this store I took my 11yr old there she looked like this stuff is for babies usually only has one checkout which is horrible when they are busy
From stuff toys, to barbies, to remote cars, rollerblades and x-box games and more! This was definitely a treat for both parents and children - though the toys are pretty pricey, we usually just stroll along and watch my kids have a good time playing
My daughter loves these Octopals. They're very cute and she likes to line up all the little babies in a row so that their eyes are facing her. They can be stuck to almost any surface in the bath with their suction cups and when you squeeze them over the bath, each one makes a different squeaky sound. Best of all, they're very easy to squeeze and so they can be kept very clean. Some squeezy bath toys grow mold if you don't empty out the water every time, and some of them are difficult to squeeze. These little guys are very squeezy and so you can be sure 99% of the water is out when you clean up after bathtime.
I always took the offers in the store for granted until we visited Mexico with the family. Boy, do I appreciate the choice now! And they always have some sort of discount running, which really helps to calm down the kids if you are in the store.
Visiting Toys"R" Us is always a pleasure but not all visits turn into shopping as at times you find the products overpriced and clearly recall similar item available with competition brand at much lesser price ( same quality).
The Tonka truck power wheels toy we bought our two year old for Christmas was a big hit. Just a tip though, the low and high gear shifter is on the dash therefor the child can put it into high gear whenever they want. Personally I think high is way too fast for a two year old, at least for now. So, even though he loves the truck, we have to run along side him b/c once he shoves it into high gear you can't be sure he isn't going to go where he isn't supposed to or be able to turn in time. Overall it was easy to assemble and appears to be well constructed. Should be for $349!
With the price matching option and getting rewards points. I love that place. I go there and buy what i want and look online to check other competitors if they are cheaper then I match and I still get points towards my rewards, much netter than going to the other cheaper store and not getting the points. I just bought a $100 castle for 42.80 matching it with Amazon.
It was my dad's birthday and I don't know what to give him. I dropped by Toys R Us to look for gifts for my nephew and saw these awesome trains and decided to get them for my father. It made him really happy since he loves trains. So for father's day, I'm coming back for a set of Legos since he also loves those. When looking for toys for either boys or girls, both young and young-at-heart, I always go to Toys R Us.
Returns are super easy. My only knock on them is how the internet prices are so much cheaper than the store prices. But you pay for the convenience of walking out the store with your gift rather than waiting for it to arrive.
When I was younger, they had so much more to explore, but now there's just not much great stuff left. The toys of today don't beat what we had when I was a child and they carry less of everything they used to. They need new creative things to carry to reach children and their parents.
If you want to use a credit card you were assigned that you've not used in a while, don't worry, they will have closed it for you.
If you want to shop in a cool environment so you can stroll thru the isles making many purchases, don't worry, you can sweat all they way thru the 80 degree store.
If you want to get help for a specific item from the customer service reps, don't worry, you'll do better asking another customer, the reps don't even know the store lay out.
If you want to use a coupon that was mailed to you, don't worry if it's still in date, because they might not have the product means you miss out.
Such a large store with no real flare for what it means to be a consumer pro store.
I don't think you can beat TRU, I went into my local store a few weeks ago and they were out of stock on something I needed for Xmas. I asked a staff member Sally who was so helpful they offered to order it from another store for me. When it arrived however it had a damaged box, I'd already paid but I had a decent £5 off refunded to me. Excellent service Thanks you Sally and Mike
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members