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Patpat AUReviews 77

4.9

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Patpat AU Reviews Summary

Patpat AU has a rating of 4.9 stars from 77 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Patpat AU most frequently mention customer service, good quality and kids clothes. Patpat AU ranks 9th among Kids Clothes sites.

service
61
value
62
shipping
62
returns
57
quality
61

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California
2 reviews
0 helpful votes
Follow Rida Q.
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Good service and products
Good service and products. Just need fixing fews
Bugs in the apps but WAYNE was able to help with
The issue

Date of experience: August 23, 2022
Australia
1 review
0 helpful votes
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They have good quality's and good service even I like their delivery's they are so fast and always safe in the package

Date of experience: July 12, 2022
Australia
1 review
0 helpful votes
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Return
June 23, 2022

Got my free return in less than a week. Jasper has been very efficient, kind, knowledgeable and great customer service! Keep it up

Date of experience: June 22, 2022
Australia
1 review
0 helpful votes
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I have been ordering to PatPat for a couple of times now and everything was perfect, the ease of ordering online, quick shipping and delivery and good quality stuffs. But this is the first time i had an issue with a lost order. It was lost because it was stolen but their customer service is the BEST! I wanted to acknowledge GENALIE who helped me all throughout the issue. She was professional, helpful, patient, kind and very prompt in answering all my concerns. If it wasn't for her, I would have rated PatPat with a. All thanks to her I got my refund asap. She is a good asset to this company and I hope more people will work like her and may she helped more customers with concerns like mine. Thank you PatPat and Genalie!

Date of experience: June 5, 2022
New Zealand
1 review
0 helpful votes
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Great service
June 1, 2022

Fabulous service. Quick resolution. Took very less time to perceive the issue and take appropriate action.

Date of experience: May 30, 2022
Australia
1 review
0 helpful votes
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GENALIE
May 15, 2022

Excellent customer service. Outstanding cloths and items. I have referred friends and family and they love it.

Date of experience: May 14, 2022
Australia
1 review
0 helpful votes
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Loved the dresses!
April 16, 2022

Loved all the pieces I ordered. A few dresses fell short of the required size but the customer service addressed to the issue promptly and resolved it to the best. Thak you Heinz for dealing with the issue promptly.

Date of experience: April 16, 2022
Australia
1 review
0 helpful votes
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Baby girl outfits
March 17, 2022

It's really good dress, she looks adorable with that dress. Good price and fast shipping too. Love it

Date of experience: March 16, 2022
Zimbabwe
1 review
0 helpful votes
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Great website
March 1, 2022

Good website, with great quality and unique baby clothing at fairly affordable prices. Definitely recommend it

Date of experience: March 1, 2022
Australia
1 review
0 helpful votes
Follow hina h.
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We are very happy with the service of PATPAT, good clothing design n quality is super, our whole family buy clothes from PATPAT…..

Date of experience: February 9, 2022
Australia
1 review
0 helpful votes
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I am happy with my purchased and how they addressed my concerns

Size can be a pain sometimes but their customer service responds quickly.

Date of experience: January 22, 2022
Australia
1 review
0 helpful votes
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Gives great clothes options for kids
January 21, 2022

Used this for daughter's 3rd birthday party. One size up and it fits her perfectly! We received lots of compliments about her little orange woodland fox dress.

Date of experience: January 20, 2022
Australia
1 review
0 helpful votes
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Return of products
January 5, 2022

I needed to return some items due to size issues and May was very helpful and replied promptly to all my messages to sort out the problem.

Date of experience: January 4, 2022
New Zealand
1 review
0 helpful votes
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Nice and good
December 11, 2021

Good quality stuff for babies. Perfect size fitting and very reasonable. Arrived quickly. Highly recommended.

Date of experience: December 11, 2021
Australia
1 review
0 helpful votes
Follow Nadia A.
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10/10
December 10, 2021

Absolutely love PatPat can't get enough of the amazing products. I spoke with Ham B about a mistake I had made and he resolved it beautifully for me. I have referred so many of my family and friends. 10/10

Date of experience: December 9, 2021
New Zealand
1 review
0 helpful votes
Follow Yumee L.
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I love Pat Pat's products. The past couple of years, I bought maternity clothes, new-born baby and toddler clothes and some other stuffs as well.

However, there was little problem with a little product that I bought last time. So I contacted the customer service centre. At the beginning I was hesitated, because it wasn't that expensive, it was only less than $2. Nevertheless, these customer service team members responded promptly and quickly resolved the problem, they think from the customer's point of view, even though it wasn't that expensive product. I was impressed with Pat Pat's service. In particular, I was grateful for Rose's quick response and problem-solving skills.

As I have been shopping for the past few years, I will continue to buy clothes for my daughter and myself and family.

Highly recommended for you because you can buy pretty products at a reasonable price for your fast-growing babies.

Date of experience: December 7, 2021
Australia
1 review
0 helpful votes
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Refund policy
November 10, 2021

My order was late so they contact me first before I did. They offer me refund and even after a month I received that they charged nothing even on my request to repay. That is why I am writing this.

Date of experience: November 10, 2021
Australia
1 review
0 helpful votes
Follow Jyoti K.
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Beautiful design
November 2, 2021

Hi CASSEYLENE
M happy with you. All design are good. I buyed beautiful dress for my little girl. I love Pat Pat

Date of experience: November 1, 2021
Australia
1 review
0 helpful votes
Follow Eliana H.
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I am so happy with Patpat for buying the clothes for my baby, they are comfortable, gorgeous and with a very good quality. The customer service is magnificent!

Date of experience: October 31, 2021
Australia
1 review
0 helpful votes
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Requested to change size
November 1, 2021

I'm satisfied with PatPat's service and products, and I want to mention JASPER's name in my review as he gave me a very good service. Thanks

Date of experience: October 30, 2021