website thubmnail of Patpat AU
How would you rate Patpat AU?
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Australia
1 review
0 helpful votes
Follow P M.
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Great online shopping experience. Only website where I didn't think much before placing order. Customer service is great. Resolve my issue with in 24 hours which u loved it

Date of experience: May 2, 2021
Australia
1 review
0 helpful votes
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I am happy with my purchased and how they addressed my concerns

Size can be a pain sometimes but their customer service responds quickly.

Date of experience: January 22, 2022
New Zealand
1 review
0 helpful votes
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Best service the ever!
October 19, 2021

Had a problem with my order as it has missing part! However, when i contacted the customer support i got the best service and solution ever. Thanks for phoebe keep up the nice work!

Date of experience: October 18, 2021
Australia
1 review
0 helpful votes
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I never expect such a great customer service from a online shopping. How quickly they answered my questions excellent. Thank you so much for great assistance!

Date of experience: February 22, 2021
Australia
1 review
0 helpful votes
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About canceling my order
April 28, 2021

I just selected wrong items nd place ordered and then immediately I requested to cancel my order and got quick response from james Thankq so much for refund my payment

Date of experience: April 27, 2021
Australia
1 review
0 helpful votes
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Refund policy
November 10, 2021

My order was late so they contact me first before I did. They offer me refund and even after a month I received that they charged nothing even on my request to repay. That is why I am writing this.

Date of experience: November 10, 2021
Australia
2 reviews
0 helpful votes
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Fantastic
August 4, 2021

Wow i have just found my new shopping place for my baby... i just loved the clothes. They are fresh, they look fantastic, good prices.
I have made 2 orders and also purchased plenty of clothes for my baby on patpat.
Soon i will place new order... just one suggestion is that the delivery was late, cant wait that long for products to be delivered and use. Hopefully next time i will get it sooner that expected...

Date of experience: August 4, 2021
Australia
1 review
0 helpful votes
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Item missing
September 17, 2021

When i contacted patpat regarding a missing item, they said they can't do anything about it and apologised for it. No refund nothing at all. Not recommended

Date of experience: September 17, 2021
Australia
1 review
0 helpful votes
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Ready to party
October 21, 2021

Getting ready for the new season and events, Patpat made everything possible. Delivery came on time for my nieces first birthday. CLOE is an amazing customer service consultant.

Date of experience: October 21, 2021
Australia
1 review
0 helpful votes
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Great sevice
April 30, 2021

I have bought so many clothes from patpat they are all lovely, specially the party dresses. I had an issue with the sizing but Casseleyene solved my problem. Will come back again for more shopping

Date of experience: April 29, 2021
Australia
1 review
0 helpful votes
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Samuel helped fixing the order issues by going extra miles. He spoke to backend team and fixed the issue as well as shared confirmation email on defined timelines. Kudos.

Date of experience: May 1, 2021
Australia
1 review
0 helpful votes
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My love for patpat
July 2, 2021

Thanks for giving us best quality at reasonable prices. I definitely doing my future shopping from this site. I already recommended my friends about my favourite site patpat

Date of experience: July 2, 2021
Australia
1 review
0 helpful votes
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They have good quality's and good service even I like their delivery's they are so fast and always safe in the package

Date of experience: July 12, 2022
Australia
1 review
0 helpful votes
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Good quality kids clothes in affordable price
August 23, 2021

I love to shop from Pat Pat as it has wide range of selection in affordable price. Quality is also exceptional and shipping is also fast.

Love Pat Pat.

Date of experience: August 23, 2021
New Zealand
1 review
0 helpful votes
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Nice and good
December 11, 2021

Good quality stuff for babies. Perfect size fitting and very reasonable. Arrived quickly. Highly recommended.

Date of experience: December 11, 2021
Australia
1 review
0 helpful votes
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Return
June 23, 2022

Got my free return in less than a week. Jasper has been very efficient, kind, knowledgeable and great customer service! Keep it up

Date of experience: June 22, 2022
Australia
1 review
0 helpful votes
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Return of products
January 5, 2022

I needed to return some items due to size issues and May was very helpful and replied promptly to all my messages to sort out the problem.

Date of experience: January 4, 2022
Australia
1 review
0 helpful votes
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Baby girl outfits
March 17, 2022

It's really good dress, she looks adorable with that dress. Good price and fast shipping too. Love it

Date of experience: March 16, 2022
Australia
1 review
0 helpful votes
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GENALIE
May 15, 2022

Excellent customer service. Outstanding cloths and items. I have referred friends and family and they love it.

Date of experience: May 14, 2022
Australia
1 review
0 helpful votes
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It was a very nice shopping (great products with quality) with Pat Pat and excellent customer service. I am very satisfied with all the products. Delivery was also fast.

Date of experience: January 3, 2021

Overview

Patpat AU has a rating of 4.9 stars from 77 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Patpat AU most frequently mention customer service, good quality and kids clothes. Patpat AU ranks 10th among Kids Clothes sites.

service
61
value
62
shipping
62
returns
57
quality
61