On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
TopResume is the largest resume-writing service in the world, and writes and analyzes more resumes and LinkedIn profiles than any other service.
TopResume pairs a deep knowledge of hiring techniques with a compassionate network of professional writers to craft hundreds of thousands of resumes every year. Rooted in the science of resume-writing, TopResume aims to empower individuals to advance in their careers using proven methods of job-targeting and storytelling.
TopResume has a rating of 4.5 stars from 5,704 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
We monitor reviews for authenticity
Phil, the writer, was quick to respond to me, but the distribution is only for a few countries I am not really interested in!
Hi Ansgar,
Thank you for sharing your feedback with us. We’re glad to hear that Phil was quick to respond and appreciate you sharing your thoughts about the distribution coverage.
Your input is valuable and helps us improve our services.
I provided two old versions of my resume, a couple of job posts I was interested in and answered a quick questionnaire. The writer that was assigned to create my resume responded with a first draft within 24 hours. What impressed me the most was that they responded to my concerns with why they went a particular direction and then addressed my concern using a different approach.
Hi Michael,
Thank you for taking the time to share such detailed feedback. We’re glad to hear that your writer delivered a first draft promptly and took the time to explain their approach while addressing your concerns thoughtfully.
It’s great to know that the collaboration met your expectations.
I was updating my resume as I transitioned into a new career field. Top Resume made it incredibly easy and were very communicative on edits. Appreciated the feedback and perspective I received.
Hi Luke,
Thank you for sharing your experience with us. We’re happy to hear that the transition into a new career field felt easier with our support and that the communication and feedback were helpful along the way.
It’s great to know the perspective provided added value to your resume update. We truly appreciate you taking the time to leave this review.
Wonderful experience. Very efficient and effective.
Hi Devonte,
Thank you so much for sharing your kind feedback. We’re delighted to hear that you had a wonderful experience and found the process both efficient and effective. Your support truly motivates us to continue delivering a smooth and reliable service.
We appreciate you taking the time to leave a review.
My background covers a lot of different jobs in a variety of circumstances. My TopResume writer connected and streamlined everything to focus on my future aspirations. I could not have done it without him.
Hi Julie,
Thank you for sharing such thoughtful feedback, we’re really glad to hear that your writer was able to connect your diverse experience and align it with your future goals. It’s wonderful to know the process helped bring clarity and focus to your career story.
We truly appreciate your trust in us and wish you continued success ahead.
The service, and the outcome was better than I expected. I got my finished documents back much sooner than promised, and my writer filled in the blanks as if he knew me.
Hi David,
Thank you for sharing your wonderful experience with us. We’re delighted to hear that the service exceeded your expectations and that you received your documents sooner than promised.
It’s great to know your writer captured your information so accurately. We truly appreciate your kind feedback.
After being at the same job for 20+ years, it was hard to apply for job and understand all the new requirements. Topresume helped ensure my resume was compliant and provided an easy platform to communicate/collaborate with my writer. It was well worth the money and very easy to use!
Hi Brittany,
Thank you for sharing your experience with us. We’re thrilled to hear that TopResume was able to support you after so many years in one role and helped you navigate new job application requirements with confidence.
It’s wonderful to know that the collaboration with your writer and the overall process felt easy and valuable to you. We truly appreciate your trust and kind words.
Communication was very thorough and frequent. The process to update resume very efficient.
Hi Thomas,
Thank you for sharing your experience with us. We’re delighted to hear that you found the communication thorough and the resume update process efficient.
It’s wonderful to know our team was able to support you smoothly throughout. We truly appreciate your feedback.
Patrick did a wonderful job optimizing my already robust resume. Super responsive and professional through several iterations. Highly, highly recommend!
Hi Andrew,
Thank you for sharing your experience with us. We’re delighted to hear that Patrick provided professional and responsive support while optimizing your resume.
It’s wonderful to know you’re happy with the results and would recommend our service. We truly appreciate your kind words.
It was wonderful. My resume builder was professional, quick and very responsive.
Hi Jean,
Thank you for sharing your experience with us. We’re thrilled to hear that your resume builder was professional, quick, and responsive.
It’s wonderful to know the service met your expectations. We truly appreciate your feedback.
This was a quality and timely experience. I had a significant career gap due to obligations and highlighting my strengths really improved my resume's overall appearance and strength.
Hi,
Thank you for sharing your experience with us. We’re glad to hear that the process felt smooth and timely, and that the improvements helped highlight your strengths during a career gap.
Your feedback means a lot, and we truly appreciate you taking the time to leave a review.
Despite decades in my profession, the difference between my resume and the professionally writtn resume was significant. I highly recommend that you utilize these services.
Priscilla V. Marotta, Ph. D.
Hi Priscilla,
Thank you for sharing your experience with us. We’re delighted to hear that the professionally written resume made such a meaningful difference for you.
It’s wonderful to know our service added value even with your years of experience. We truly appreciate your recommendation and your kind words.
Aiden was top notch! He was in constant communication with me and I could not be more pleased with his work!
Hi Brian,
Thank you so much for sharing your wonderful experience with Aiden. We’re delighted to hear that his communication and support made your process smooth and enjoyable.
It’s great to know his work left you so pleased. We truly appreciate you taking the time to leave this kind review.
Harvey was very helpful and was able to work on two versions of a resume for me.
Hi Kelly,
Thank you for sharing your experience. We are glad to hear that Harvey was able to assist you and provide multiple versions of your resume.
We appreciate your feedback and are always here if you need any further support.
After years of being in one career, I needed a change. My writer did an excellent job preparing my documents. I'm very pleased with the Cover Letter and Resume. Alden M went above and beyond in exceeding my expectations.Very responsive! I would definitely recommend TopResume to anyone needing this service.
Hi Angela,
Thank you so much for sharing your wonderful experience with Alden, we’re delighted to hear that the documents prepared for you exceeded your expectations. It’s great to know that the cover letter and resume helped you feel confident during your career change.
We truly appreciate your recommendation and are always here if you need anything further.
I like it! I hope the HR will love the resume as much as I do!
Hi Veniamin,
We’re so glad to hear that you love your new resume! We hope it makes a great impression with HR and helps you move closer to your career goals.
Thank you for sharing your kind words with us.
I've contracted TopResume before for my profession documents with good results.
This latest update is still in progress with forward momentum.
Hi Mark,
We’re sorry to hear about the issue with your cover letter upload and appreciate you sharing your experience. We’re here to ensure this gets sorted out for you as quickly as possible.
However, we were unable to locate your account with the name provided, could you please email us at support@topresume.com so our team can assist you further?
Chris was amazing. I got a very detailed and professional drafts, quick responses from initial draft through edits to final draft. Thank you!
Hi Mak,
Thank you for your feedback! We’re thrilled to hear that Chris provided detailed and professional drafts along with quick responses throughout the process.
We truly appreciate your support.
Quick response and awesome communication from start to end. I'm overall impressed with the work done
Hi Myrna,
Thank you for your wonderful feedback! We’re happy to hear that you had a great experience and that our team was able to support you efficiently throughout the process.
We truly appreciate your trust in us and we’re here if you ever need any further assistance.
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!
Hi Daniel,
Thank you for sharing your feedback with us. We’re delighted to hear that Phil R provided quick feedback and helped you get your resume and cover letter ready to submit so quickly.
Your appreciation truly means a lot to our team.