TopResume has a rating of 4.5 stars from 5,614 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with TopResume most frequently mention cover letter, great job and linkedin profile. TopResume ranks 6th among Resume sites.
After my first review - where I received great service it went down hill from there, I have applied for some 40+ position with out even getting an interview over the past almost 12 month.
I sent an email requesting a refund as per what they promised on there website, I have had no reply and they have not contacted me.
Use them if you would like to throw good money after bad!
Professional looking resume with keywords appropriate for my fields and formatted to look appealing. Turnaround time within time frame promised - roughly 1 week. I did have to fix a spelling error, and correct my email address however, so make sure you proofread carefully (which should be doing anyway).
Extended delay before writer assigned. Be prepared to work hard, as is interactive, collaborative process, with writer not necessarily familiar with your field or career. Writer was efficient and knowledgeable concerning constructing the products purchased (resume and cover letter) and offered a couple of different formatting options. Over-priced for the amount of work one has to do oneself to contribute towards desired outcome. And, all based on e-mail correspondence. No person-to-person telephone conversation allowed. Nice writer. Good end product.
Started off great but then response time from my writer got longer and longer. Writer also didn't make specific changes I had asked for between drafts. Wording in certain parts of my resume were weird or incorrect.
My experience was truly joyful as my resume writer prepared my document quickly as well as described my work history perfectly.
Hi Minika,
We're so glad to hear that you had a joyful experience! It’s great to know that your resume writer captured your work history so well and delivered it quickly.
Wishing you success in your job search!
The stars was personable, patient and understanding. I had a family emergency; my mother was diagnosed with pancreatic cancer and my dad with Parkinson's broke his leg. I reached out and they responded with so much respect and class. Thank you!
Hi Tisha,
Thank you for your thoughtful review. We truly appreciate your kind words and are glad we could support you during such a difficult time. Wishing you and your family strength and comfort.
Your support is highly valuable to us!
I worked with Sam, who delivered an excellent resume well within schedule, and was receptive to my feedback. I feel much more confident applying to jobs now.
Hi Hayden,
We appreciate your positive feedback! It brings us great joy to learn about your excellent experience. Ensuring your satisfaction is our top priority. Should you require assistance in the future, please don't hesitate to contact us.
Your support is highly valued!
I will use the service again. Professional and speedy. Thank you
Hi Paul,
We appreciate your positive feedback! It brings us great joy to learn about your excellent experience. Ensuring your satisfaction is our top priority. Should you require assistance in the future, please don't hesitate to contact us.
Your support is highly valued!
My experience was excellent. My communications back and forth with my resume writer were always informative and all the feedback I gave on each revision was really impactful. I am very impressed with the final resume.
Hi Vijay,
We appreciate your positive feedback! We're thrilled to learn about your excellent experience. Your satisfaction remains our top priority. If you ever require further assistance in the future, don't hesitate to get in touch.
Your support is highly valued!
My writer, Jason, worked quickly to update my resume. The responsiveness to my requests and questions was also quick. I was surprised at how great my resume turned out in such a short time.
Hi Toni,
I'm delighted to hear that your collaboration with your writer was a positive one. If you ever need further assistance down the road, please feel free to reach out.
Your support means a lot to us!
My resume turned out better than I could have ever done by myself.
Hi Donna,
Thank you for your kind words! We're so glad to hear that you're happy with your new resume — it’s wonderful knowing we could support you in showcasing your skills.
Wishing you the best in your job search!
Fantastic he did a great job and was very thorough and communication was excellent.
Hi Wesley,
Thank you so much for the lovely feedback! We're thrilled to hear that you had a fantastic experience and that the communication and quality met your expectations.
We'll be sure to pass this along to your writer!
A really great experience. I was happy with the quick turnaround.
Hi Donovan,
Thank you for sharing your experience! We're so pleased to hear you were happy with the quick turnaround and that everything went smoothly.
We truly appreciate your kind words!
Elle was very nice and professional glad i signed up. She did a wonderful job.
Hi Dallas,
I'm delighted to hear that your collaboration with your writer was a positive one. If you ever need further assistance down the road, please feel free to reach out.
Your support means a lot to us!
My experience from start to finish has been easy, from communication to getting my documents. I would recommend this service for anyone who's looking progress in their career.
Hi Johnathan,
We appreciate your positive feedback! It brings us great joy to learn about your excellent experience. Ensuring your satisfaction is our top priority. Should you require assistance in the future, please don't hesitate to contact us.
Your support is highly valued!
It was a good experience, the writer kept giving me drafts so I could ask him to modify them. He kept taking my notes and suggestions and made sure to follow them.
Hi Hamza,
I'm pleased to know that you had a positive experience collaborating with your writer. Should you require additional assistance in the future, don't hesitate to get in touch.
Your support is highly valuable to us!
I could not be more pleased with the level of service I have received with Top Resume. My writer, Norm, had my resume, cover letter and LinkedIn revamped in less than a week. His writing and ability to capture my skills and achievements has left me with a level of confidence that I have never had before. Thank you for the service!
Hi Kristen,
We appreciate your positive feedback! It brings us great joy to learn about your excellent experience. Ensuring your satisfaction is our top priority. Should you require assistance in the future, please don't hesitate to contact us.
Your support is highly valued!
My resume has not looked any better. The interview coach was great, there was things that I did not know that would make the interview smother
Hi Christopher,
We appreciate your positive feedback! We're thrilled to learn about your excellent experience. Your satisfaction remains our top priority. If you ever require further assistance in the future, don't hesitate to get in touch.
Your support is highly valued!
The service was fast and kind. I was pleasantly surprised with the documents. The only thing is that I found a couple of grammatical mistakes in the writing.
Hi Sebastian,
We’re glad you were happy with the service! We appreciate your feedback and can correct any grammatical errors—just let us know. A support team member will reach out to you soon.
Your support is highly valuable to us!
It was amazing and my writer was very attentive and helpful throughout the entire process. I will definitely use these services again.
Hi Tyrone,
We're glad to hear you had a positive collaboration with your writer. If you need further assistance in the future, feel free to reach out.
Your support means a lot to us!
Answer: It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.
Answer: Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.
Answer: Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this
Answer: You will not get your money refunded, no matter how bad the result is. I tried.
Answer: Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.
Answer: I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!
Answer: I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.
Answer: Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.
Answer: Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!
Hi Alexander,
We are sorry for the experience you have had and apologize for the delayed response. I had trouble locating your order without your full name. Please email support@topresume.com with reference to this email so that we can properly assist you. We look forward to hearing from you.