TopResume Questions & Answers

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Here’s what consumers have asked with answers from TopResume staff and previous consumers.

98 questions answered
3% answered in 1 day
Question:

I am considering using topresume to to help rewrite my resume, does it really work? i would like to hear from past customers?

Answer:

It depends, if you want to pay for a mediocre format riddled with errors that has the language equivalent of a high-schooler. You will end up paying $100 for something you could have sat down and done in an hour and a half.

By Jonathan P.
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Question:

Answer:

Hi Carolyn, Thanks for asking! The process will begin with a questionnaire. If after you submit the questionnaire, the writer has follow-up questions, the writer will reach out.

By Chris W., TopResume Rep
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Question:

Does anyone has experience getting their engineering resume written by topresume?

Answer:

Be careful with this company. They post 1000s of fake reviews to hide the real ones. Note that they do not post their phone number or address on the website. I had to file with the BBB to get a refund after never being contacted. This is a SCAM company - you are better off writing your own resume, trust me on this

By Sam A.
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Question:

I am reading the reviews and i "get" it that you can't please everyone but, if i am not satisfied with the service, what guarantees do i have to have my money refunded? why would your establishment not have a phone contact? also, i am reading the bbb rating is an f. how would you counteract that to good, reliable service

Answer:

You will not get your money refunded, no matter how bad the result is. I tried.

By Darren S.
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Question:

This is 2018 and i want to know if topresume is a scam or real? finance/accounting industry resume

Answer:

I second that, Alex! This service is a sham! I've been assigned 3 different writers and have received a subpar product back each time, written by someone who's first language is clearly not English. The best part, I paid $100+ for a "LinkedIn Rewrite" and this was where the writer copied and pasted their version of my resume into the boxes for LinkedIn. You've got to be kidding me... Don't waste your money!

By McKenzie A.
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Question:

Why do i see so many 1 star reviews?

Answer:

Because this company is a sham. Please do not waste your money. There are plenty of reputable services that you can use.

By McKenzie A.
Question:

Yes. are they worth thier salt? i mean i have read differing reviews about them so am not sure whether to contract them or not

Answer:

Don't waste your money. All of these "reviews" are probably fake. I actually paid them $189 and never even got a usable resume. Find a better company. These guys are crooks!

By Trish M.
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Question:

Hey, is this good for accounting professionals?

Answer:

Hi there, TopResume is great for accounting professionals. We have a network of hundreds of writers who specialize in a variety of industries, and we will match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.

By Chris W., TopResume Rep
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Question:

Hi. months ago, i reached out to you via email with a question about your comments on my resume. i got no reply. how can i be sure you would be more responsive to my queries this time. additionally, i am in the a/e marketing industry. are you familiar with this field so you could help find the right sell words to promote my experience to the next level?

Answer:

Hi Sandra, Apologies for the delay. Our customer support reps are always on and more response than we are on this review site! That being said, If you'd like to send us a direct message here or on our Facebook page, I can ensure that a customer support rep responds right away. To address your industry question, we have a network of hundreds of writers who specialize in a variety of industries and we can certainly match your order with a writer who has knowledge and experience in your field. If you have any other questions please feel free to email us at customersupport@talentinc.com.

By Chris W., TopResume Rep
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Question:

How many days it takes to get resume after payment

Answer:

I am on month two and still have not received a finalized document. Currently, I've gone through 3 different writers and still do not have a usable document. My original resume, cover letter and LinkedIn are far better products than what I've received from TopResume. If you are thinking of using this service, please PASS. It has been a tremendous waste of my resources: time and money. Best of luck to you.

By McKenzie A.

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