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TomTop Reviews Summary
Tomtop.com presents a mixed reputation among its customers. On the positive side, many appreciate the competitive pricing and the quality of certain products, particularly when sourced from their European warehouses, which often results in timely delivery. However, significant concerns arise regarding customer service, with numerous complaints about unresponsive support, difficulties in processing returns, and inadequate handling of defective items. Customers frequently express frustration over shipping issues and perceived deceptive practices, leading to a growing sentiment of distrust. Overall, while Tomtop offers appealing deals, potential buyers should be cautious due to the inconsistent customer service experience.
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Tiene precios sorprendentes y su envío es muy rápido (dependiendo del país en que vivas, claro) A España tiene una entrega de entre 2 y 3 semanas.
Excelente tienda donde poder comprar debido a la rapidez en entrega y variedad de artículos a muy buenos precios.
Totalmente recomendable!
Very good website layout and easy ordering with all major currencies The delivery was very quick and on time The Syma drone was excellent value for money and performs better than expected for a novice like me
I have made some purchases, they never sent email but they have good quality, nice packing, fast shipping and quick delivery. I will buy again.
I ordered several products from this site, it was send relatively fast and the products are good and for a great price!
With their low prices I was worried that I would have a low quality item, but was pleasantly surprised by the quality. I will be shopping on their site again and would recommend it to my friends and family.
Very good store, the prices are acceptable, the delivery is quite fast,
I recommend to shopping at this store!
A good store for geeks and not only. You can always find original and interesting things at a good price. There is everything you need for crafts in the home workshop.
I am very satisfied with the product and the Service. A clear recommendation! I ordered a fidget spinner to Germany and I got it in around 3 weeks.
So far only positive experience with Tom Top. I do not see any reason not to continue business with them. Prices are good, delivery is fast enough, service is excellent. Highly recommended. Thanks.
I work on guitars... electric and acoustic. I've found parts I've needed on Tomtop... necks, pickups, electronic parts, bridges, tuners, saddles, etc, and never had a bad experience. I'm glad Tomtop is there. I've also purchased effects pedals, stuff for my car and home, etc. Great site.
Buena sitio, buenas ofertas con transporte gratuito. Ofertas diarias en gran cantidad de productos. Un buen sitio para comprar
Essa foi minha primeira compra na loja TOMTOP, através de um anuncio descobri que a loja enviava o produto que eu queria para o meu pais, hora que outras lojas não entregam, a compra foi muito tranquila, e estou satisfeitocom a experiencia que tive. A TOMTOP está de parabens.
This was my first purchase in the TOMTOP store, through an advertisement I discovered that the store sent the product I wanted to my country, when other stores did not deliver, the purchase was very quiet, and I am satisfied with the experience I had. TOMTOP is in congratulations.
I HAVE PLACED TWO ORDERS WITH THIS COMPANY. THE FIRST ORDER TOOK 2 MONTHS TO RECEIVE THE GOODS THAT WERE DAMAGED.
THE SECOND ORDER I DECIDED TO HAVE THE ITEMS SHIPPED EXPRESS TO MY COUNTRY AND WAS CHARGED 21USD FOR SMALL HEADSET. I HAVE BEEN WAITING 30 DAYS AND STILL NOTHING.
THEY DO NOT RESPOND TO EMAILS.
THEIR WEB SITE FOR CUSTOMER HELP FOR ORDERS DOES NOT WORK
YOU CANNOT SEE A STATUS UPDATE ON SHIPPING (LIKE OTHER WEB SITES).
THEY ARE GEARED TO SELL, AND TAKE MONEY WITH NO RECOURSE
DO NOT USE THEM... SERIOUSLY! IF ONE OR TWO PEOPLE HAVE HAD A GOOD EXPERIENCE *******'S OF OTHERS HAVEN'T. CHANCES ARE YOU WONT AS WELL OR YOU WILL RECEIVE DAMAGED OR FAKE GOODS.
I have got what I expected. Nice product, fast shipping. It looks like a good quality product so far. And it works perfectly.
Sito veramente ottimo soprattutto per le sue promozioni, e prezzi veramente ridotti all'osso.
Aggiungo 4 stelle perchè il sito è ben fatto ma può essere migliorato in gestione, per il resto fantastico
Excellent site! Tomtop a de très très bon tarifs sur son site!
Livraison rapide, gratuite! 5/5! Au top! Je recommande fortement ce site
From the business
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, my dear customer, first of all, thank you so much for shopping with us. You reviews that we shipped the wrong items to you that make you experienced bad experience, we are so sorry for this case, we sincerely suggest you pls ship the goods back and after it returned we will issue resend or refund as you wish.