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TomTop Reviews Summary
Tomtop.com presents a mixed reputation among its customers. On the positive side, many appreciate the competitive pricing and the quality of certain products, particularly when sourced from their European warehouses, which often results in timely delivery. However, significant concerns arise regarding customer service, with numerous complaints about unresponsive support, difficulties in processing returns, and inadequate handling of defective items. Customers frequently express frustration over shipping issues and perceived deceptive practices, leading to a growing sentiment of distrust. Overall, while Tomtop offers appealing deals, potential buyers should be cautious due to the inconsistent customer service experience.
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Fast shipping, Item as described, very good response from chat and email.
The package was not very well but ok. I will buy from Tomtop in the future.
Muito contente com o tempo da entrega (25 dias) e com a qualidade do drone! Recomendo a todos os brasileiros! É possivel pagar via boleto e até cartão de credito nacional! Adicionei uma foto do produto e tambem 2 fotos feitas com ele. Olhem que qualidade de imagem!
I ordered a foldable ping pong table for my boys and I received it from Germany to Italy in only 3 days time as declared by the vendor (2-5 days).
The packaging was perfect.
About the table me and my family appreciate it very much as everything is exactly as in the picture and perfect for not professional users. I didn't apply 5 stars only for the fact that the surface is not perfectly plan along the line in the middle of the table (i. E. perpendicular to the net) as this line is the one where the two part of the game are folded. This is not a problem for not professional gamer as us as when very seldomly the ball get exactly the step on the line change direction and we simply re-match the ball. For professional gambler it is better to chose a table divided only on the net line,
For the quality of materials used and painting and mech. Structure all perfect. Easy to assemble (15 min required).
I certainly suggest it for home use as it is very easy to be recovered in winter time as it can be compressed in very little space
Great company, total attention and good prices, high quality products. There is a wide variety of products, with the best of technology.
Excellent site article corresponde a la description délai de livraison correct article avec des prix raisonnable
прислали совсем другой товар... через долгие переговоры удалось вернуть деньги. но мне это стоило нервов и по траченого времени... не рекомендую эту торговую площадку
I came across TomTop while looking for new electronics at better prices than I can find even on Amazon and TomTop turned out to be the real deal with an incredible site, both visually and functionally.
Over the past 12 months I purchased a Pico Projector, a Satellite TV Tuner, and another larger Projector
- The prices usually beat Amazon's
- The Selection is extensive. Some items are not on Amazon yet.
- Shipping, even when sent from China (to me in California) usually takes 7-10 days, and they have some of the products in a US warehouse too
The only thing to keep in mind is that should you want to return something to a seller in China, shipping back bulky items is not cheap.
Site maravilhoso, tudo certinho a entrega recomendo
Muito preciso na entrega, recomendo.
Att, cristiano dias
Everytime that i need something with a great price and fast shipping i go to tomtop. Everthing you need is there;)
A++++
Great option for purchase. They are honest and considerate. Prices are very competitive and security in delivery makes all the difference. I'm from Brazil and always buy products offered by TomTop. Highly recommend.
Original Mensagem:
Ótima opção para compra. São honestos e atenciosos. Os preços são muito competitivos e a segurança na entrega faz toda a diferença. Sou do Brasil e sempre compro produtos ofertados pela TomTop. Recomendo.
Great site for a variety of products. Prices are reasonable generally but there are some fantastic deals when TomTop offers huge discounts. These discounts are real and not fake ones because these discounts have always worked for me. Delivery is superfast too. They are very professional in answering queries as well as refunds.
Great store, bought 7 power bank and arrived 6 with about two months. Then I bought an action cam and it was okay too.
Tengo muy buena experiencia conprando en TOMTOP. No tuve ningun problema en la compra y el envio de los productos. Es altamente recomendable realizar las compras en el sitio.
Very happy with delivery time and the product
Keep up the good work
I am looking forward into to doing more business with you in the future
Wonderful and good satisfaction. Thank you for your help guys.it's very much enjoyed the best time to hear from you again
Gosto muito de fazer compras aqui... gostei dos produtos e das informações contida neste site, alem de ser rapído na entrega e no ratreamento...
Toda primeira compra em um site nos deixa receosos. Mas a Tomtop me surpreendeu com a qualidade no atendimento e compromisso com seus clientes. Compra sem problemas e mercadoria enviada super rápida. E claro, o preço, nota 10. Obrigado!
EXCELLENT SITE
JUSQUE AUJOURDHUI J'AI TOUJOURS COMMANDE ET J'AI JAMAIS ÉTÉ DÉÇU
JE RECOMMANDE, POUR LE CHOIX, LES PRIX, DE CE QUI POUR LA LIVRAISON, TENANT COMPTE DE LA LA DISTANCE, CELA EST RAISONNABLE
I ordered 2017-06-29 XIAOMI M365 Folding Two Wheels Electric Scooter and i still didn't received.
Support in this "shop" if i can call it this way don't exist. I recommend everyone who want to risk to use paypall, will be easier to receive money back.
History:
Order 2017-06-29
Tracking number stuck on 3 July Manchester.
Lots of emails no response. They also delete posts on facebook.
07-19. Received e-mail that it was shipped on July 1th and i have to wait.
07-24 e-mail: It will arrive soon
07-25 e-mail: pls kind wait sometimes to track
07-27 e-mail: you pracel is on the way
07-29 e-mail: customs checking your order
08-17 e-mail: item is hold by England customs, and it will be released in one week, we can send it to you in 10-15 days.
08-26 e-mail. The scooter is released now and carrier will send to customer soon
08-29 e-mail. We are informed that only half scooter were released and your order is not released. Can you pls kindly wait some days.
This is the worst shop\company\whatever you name it\ in whole galaxy.
They even send me a proposal, a bribe to write positive review and they will give me a 5$ coupon, this is just unbelievable
Dear customer, no need to be so worried, we are looking into this case and will update you when i get any news.
From the business
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer, thank you very much for your suggestion, we will looking into this case and and improve our service and fix this problem as soon as possible, looking forward to do more business in the future.