TomTop Reviews Summary
Tomtop.com presents a mixed reputation among its customers. On the positive side, many appreciate the competitive pricing and the quality of certain products, particularly when sourced from their European warehouses, which often results in timely delivery. However, significant concerns arise regarding customer service, with numerous complaints about unresponsive support, difficulties in processing returns, and inadequate handling of defective items. Customers frequently express frustration over shipping issues and perceived deceptive practices, leading to a growing sentiment of distrust. Overall, while Tomtop offers appealing deals, potential buyers should be cautious due to the inconsistent customer service experience.
This summary is generated by AI, based on text from customer reviews
Eu estou muito satisfeito com a compra pode comprar sem medo Tomtop e uma empresa de confiança o seu pedido e postado bem rápido a única demora a com os Correios aqui no Brasil!
The product I bought from Tomtop was of a high quality and at a much reduced price to any other online store I visited. It arrived in record time (well under the estimated delivery period) and was well packaged. I will definitely use them again... soon!
Buenas, el Xiaomi Mi6 es una bestialidad, una bala, fluida no, lo siguiente, si teneis la intencion de comprar algun movio yo creo que mejor que este ninguno y encima relacion calidad-precio ya mejor ni hablar. La camara? ESPECTACULAR, simplemente un chollazo!
Muito feliz com minhas compras, site seguro entrega rápida, e produtos de qualidade sempre. Vale muito a pena comprar no site.
Very pleased with the prices and shipping speed from Tomtop. Will be doing business with them for a long time.
Très bonne variété de produits et rapide en livraison.
Dans enormement de domaines
Un de mes sites préférer
Allez y sans hésitation
I have bought smartphone Vernee Thor E, the product quality is very good (especially because of powerful battery), I am satisfied with the item I have bought, service of wholesaler was reliable and delivery of item was rather quick.
It was my first order on this site, and I will do it again. The service is very good and the delivery was very fast. I do recommend this site!
Bought 2 things - xiaomi scooter and xiaomi phone and everything was OK. Delivery time cca 2 weeks, no additional cost. The only problem was the first tracking number not working, but the second one was working.
It's a bargain. For a very litlle money I got a nice and modern watch.So far It works well and the paint didn't fall.It's acurate, The Power reserve it's narrow, so I have to power it at night when I take it off... Highly recommended
Recebi produto que escolhi em perfeito estado e qualidade recebi produto que escolhi em perfeito estado e qualidade ótima... recomendo
My husband was super excited about his tomtop he can build his dream guitar to match his rat rod thanks so much
I bought a few items at Tomtop.
One projector from german warehouse and a phone and wifi stick from chinese warehouse.
All items arrived before sheduled date, and were in described quality.
I will buy more items.
Exceptional service and high quality products. So I am very satisfied.
Eksepsjonell service og kvalitetsprodukter. Så jeg er veldig glad.
Servizio eccezionale e prodotti di ottima qualità. Quindi sono molto soddisfatto.
Hello. Although usually I wouldn't buy outside other known webstores I've decided to take a go on this one since they have some sweet deals. Really low-cost specially at some days, almost 50% discount. Shipment's were also fast and good. Support is ok. Could be better but had no complaints about feedback. Usefull people.
Questo sito è fantastico. Spedizioni puntuali gratuite ed affidabili. Consiglio a tutti di comprare su tomtop
Installation Plug & Play.
Fonctionne très bien, nuit comme jour.
Portée un peu limitée la nuit (maxi 10m).
Rapport qualité-prix imbattable.
I ordered new chimes. They sent me clearly used, dirty, dinged up chimes with no original packaging or paperwork. Worst of all, 2 of the chimes were broken off. I tried to return it. They offered to pay for a repair, but I ordered a NEW product, not a repaired used one. They would only refund me if I sent it to China. I'm in the US and it would cost me more than the price of the product to ship. I know it came from a warehouse in the US. Now I'm just out my money.
Hello! I gave TomTop a 5 star, because everything I bought was in mint condition, well packaged, fast shipped, and for the item quality it was a bargain. The app and website are very user-friendly, everything is very easy straight forward from the item choosing, purchasing, allways with a item tracking number to the receiving time. I bought a few 4K sport action cameras, and all my friends, family and co-workers think that I paid a couple of hundred euros for each. They all have seen those cameras in action, and wen they watched the footages and photos, none of them believed that I only paid 24 for each, including respective accessories and diving protective case. I am a goods reviewer from several different companies and I truly recommend TomTop as one of the best of them.
From the business
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Sarah Clark
Thank you very much for your comment.
Please note that we can be contacted by email.
We are available to contact 24 hours a day.
All emails which been sent successfully will be replied within 24 hours.
Please feel free to contact us by email support@tomtop.com
For all expedited and registered shipping method we offer a tracking
Number that can be tracked on the related tracking site.
Information will be updated once the parcel arrives at a major
Transfer Station.
Tomtop.com