TomTop Reviews Summary
Tomtop.com presents a mixed reputation among its customers. On the positive side, many appreciate the competitive pricing and the quality of certain products, particularly when sourced from their European warehouses, which often results in timely delivery. However, significant concerns arise regarding customer service, with numerous complaints about unresponsive support, difficulties in processing returns, and inadequate handling of defective items. Customers frequently express frustration over shipping issues and perceived deceptive practices, leading to a growing sentiment of distrust. Overall, while Tomtop offers appealing deals, potential buyers should be cautious due to the inconsistent customer service experience.
This summary is generated by AI, based on text from customer reviews
Gostei muito do site, já fiz algumas compras, mas uma delas esta a mais de 60 dias e não tem atualização do numero de rastreio, gostaria que alguém me ajudasse.
Great shop with a great products. Fast delivery and a good contact with the seller. I've ordered Mavic Pro Combo and a hand gimbal. You just need It too...
I have a positive experience with this trade. I have a positive experience with this trade, quality products.
Buena pagina de compra de productos de todo tipo. Se trata de un escaparate enorme con productos de electrónica, ropa, productos de decoración y para el hogar... Se trata de una muy buena alternativa a otras páginas similares, con precios competitivos. Todo lo que he comprado en la página, ha llegado correctamente y sin problemas. Un website muy a tener en cuenta.
An excellent smartphone. Of course the flagship, with such iron. Delivery to Russia, Chelyabinsk region ETM service. For 2 weeks brought, the courier to the house. They called, came, gave. The only thing that does not matter to the seller, but to the delivery service. Parcels come opened and sealed with adhesive tape. The act of opening and inspection is absent. Curious employees work in the delivery service ETM. But everything has come in integrity and safety. The seller is just fine, responding to letters adequately. I recommend to buy at this store.
I did multiple orders on Tomtop without any problems. My biggest order was a 350$ scooter. Shipping was fast, and secured. I recommand Tomtop!
It took a while to get here but probably just because I live in an island so it always takes more them for items to get here. The price of the device I bought is so little but its quality and design are excellent, I've been using it for a while now and works perfectly and made my life a lot better!
I have buy some time ago a SMSL Q5 Pro on Tomtop at a very good price.
I get quickly the package without any issue.
If you need items at good price you can go on Tomtop.
Portuguese:
Para quem quer uma excelente loja e de confiança sem a preocupação de ver seus artigos cair alfândega como acontece noutros sites, em que os envios são enviados directamente de Hong Kong ou China, definitivamente este é a escolha, para tal basta no momento da compra escolheres o envio a partir do armazém europeu exemplo ( DE Warehouse) e em 3-4 dias terás o teu produto em casa sem qualquer preocupação adicional.
Recomendo Vivamente.
English:
Good Store With Europe Local House For No Tax
For those who want an excellent and reliable store without the worry of seeing your articles fall customs as on other sites, where shipments are shipped directly from Hong Kong or China, this is definitely the choice, for that just when you choose to buy shipping from the European warehouse example (DE Warehouse) and in 3-4 days you will have your product at home without any additional worry.
I strongly recommend it.
Everything is fine. Shopping in TomTop is very easy. If you have any problem, support will help you to solve it.
This store has very nice prices, wide range of assortment (telephones, gadgets, etc.)
I'll buy here next time. Recommend.
Received good quality products and also cheep. Delivery time for India 40-45 days.
I'll recommend this site for all.
I will purchase more. Great communication. The item was delivered very fast. A real professional. Its a pleasure to deal with.
Gostei muito do site e tem muitos produtos interessantes. Comprei no 1º acesso, só falta receber.
Editar
I've dealt with TomTop for several years now and don't remember ever being disappointed. Friends say I have 'too many' hobbies and interests, TomTop has been able to supply something for each. Anything in stock in USA warehouse gets incredibly fast delivery (2~3 days) I see no reason why I couldn't be dealing with them for several more years
I order 3 items week ego. And not has. Even ship yet.
This is oweful. It's the second time that I get my shipment after 2-3 weeks
Great quality products.
I am always fully satisfied with the quality of the products that I have ordered from this company.
Good stuff and reliable merchant, my order always come with save and just like i want, and the price is awesome
That was my first time with them and I am very pleased. Shop with very good prices, fast and efficient service, packs the products very well at the time of delivery, which for me is a great differential since the postal service in Brazil is very poor. Shipping the product was super fast as soon as the payment was confirmed the message arrived that the product had been posted. I really recommend it to everyone!
Tomtop is a good place to buy eletronics product, even quadcopters drones.
They needs to improve their comunication with their customers and needs ship more faster the custormers' orders too.
In general, i recomends to shop there.
From the business
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members