TomTop Reviews Summary
Tomtop.com presents a mixed reputation among its customers. On the positive side, many appreciate the competitive pricing and the quality of certain products, particularly when sourced from their European warehouses, which often results in timely delivery. However, significant concerns arise regarding customer service, with numerous complaints about unresponsive support, difficulties in processing returns, and inadequate handling of defective items. Customers frequently express frustration over shipping issues and perceived deceptive practices, leading to a growing sentiment of distrust. Overall, while Tomtop offers appealing deals, potential buyers should be cautious due to the inconsistent customer service experience.
This summary is generated by AI, based on text from customer reviews
I brought couple of products from Tomtop and its amazing experience with it, as the products were delivered ahead of schedule and there was continues updates from Tomtop on the shipping and delivery. Also the product reached safely without any damage.
Best part is the price which is comparatively low compared to other sites.
Great prices for the best brands, good support, fast shipping. Much better then supportless gearb*st
No issues and good service, I will keep using this site! Not sure what else to write it wants 100 characters
All good, just that the package arrived a little crushed and the shipping is the subject of my post office that takes too long. But everything would be perfect.
A megrendelést követően 1 hónapra kezdték meg a postázást. Hibás készüléket küldtek, de semmilyen formában nem hajlandóak kezelni a problémát. A levelekre nem is válaszolnak. Senki se vásároljon itt.
I have been using Tomtop since Ive heard about them, great shopping experience. Items received fast and in excellent condition. I have highly recommended Tomtop to all of my friends and family, such a large selection of items to choice from too!
No dia 30 de julho fiz a compra de um smartpone pelo site TOMTOP e fiquei muitissimo satisfeita, pois desde o prazo que me forneceram que foi cumprido até antes do tempo para a entrega até algumas duvidas no pós venda tive sanadas todas as minhas dificuldades. Como primeira compra internacional aprovei e recomendo aos que pensam em comprar com bons preços, qualidade e eficiência no atendimento.
Aguardar um credito de 52,27 e nada. Nem reposta me dão. Vou fazer questão de publicar caso não seja resolvido o mais rapido possivel.
Dear customer,
Thank you very much for your comment.
Please note that we can be contacted by email.
We are available to contact 24 hours a day.
All emails which been sent successfully will be replied within 24 hours.
Please feel free to contact us by email support@tomtop.com
For all expedited and registered shipping method we offer a tracking
Number that can be tracked on the related tracking site.
Information will be updated once the parcel arrives at a major
Transfer Station.
We hope you will receive the parcel soon.
Tomtop.com
Very good online shop, I bought a Leagoo T5 at a very good price, delivery times were very good and I am very satisfied with the product.
Заказывал там телефон, правда попал под конец акции, думал все-конец. Но меня успокоили и сообщили, что обязательно вышлют-так и сделали.
É uma boa opção para compras internacionais.
É seguro, tem uma variedade de produtos e preços razoáveis.
Adorei, perfeito, recebido conforme combinado, recomendo a todos. Site muito bom. Tempo de remessa adequado, chegou antes do esperado.
Tomtop, excellent products, fast shipping. I purchased a wi-fi plug in device and it was the only one that worked correctly. I had previously returned two others to local stores before being recommended to Tomtop.
Excelente atendimento, ache tudo ok, estou recomendando o site para todos os meus amigos. Entrega efetuada em prazo hábil e bem embalado.
Mi box is the best TV Box in all market!
You can install all apps with aptoide and transform you experience.
Doporučuji všem!
Při nákupu jsem neměl nejmenší problém. Částku jsem zaplatil kartou, která byla ihned akceptována. U tohoto obchodu objednávám zboží opakovaně, neboť zboží je kvalitní, ceny jsou nižší oproti jiným eshopům a prodejce je opravdu profesionál!
Very good product range and speedy recovery. Highly recommended to buy. Trust worthy services and price also good.
Tomtop, highly reccommended. Great quality at low low prices. My first stop when looking for idea. S. Fast service and good after sales communications. No hesitation to give 5 stars
Pedido recibido en el tiempo estimado, sin problemas. Recomiendo TOMTOP. El pedido es un móvil XIAOMI.
From the business
Tomtop: Online shopping for RC helicopter, RC toys, tablet pc, cell phones, home decor, women dress, cameras, test equipment and sporting goods with a worldwide free shipping!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
Thank you very much for placing your order with tomtop.
As your review mentioned, the item you received is not functioned properly,
Please kindly ship it back, we will test it carefully and supply you a solution as soon as we can.
Please be easy, you will have a workable drone in perfect conditions eventually.
Looking forward to see your prompt reply.
Tomtop.com