CycleGear has a rating of 4.8 stars from 7,439 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CycleGear most frequently mention customer service, great experience and local store. CycleGear ranks 3rd among Motorcycle Parts sites.
My wife ordered an alpinestars jacket and loves it. Make sure you consider that a-stars is an Italian company and therefore seems to size things small. I ordered a jacket from them and had to return it to size up. I'm not fat by any means or jacked. But my forearms were too constricted in a medium sized jacket and so I sized up to a large. Other than that, the quality is exceptional and the customer service is easy
Then I waited for days to get the tire installed and nothing happened. Had to take it to another shop to get the tire installed. I was scheduled to go on a week ride the next day. They probably could use some more experienced help
I can honestly say that I've never had a bad experience in dealing with any cycle gear. Everyone is always willing to help and just the fact that you can call and an actual human being answer the phone goes miles with me!
Gloves received were nicer than expected. This was especially evident in the fact that they actually fit. Finger length was perfect - never had that before. Now if the temps would ever rise above 65* I could actually ride.
My son wanted a motorcycle jacket from your website for his birthday.
I was concerned that it would not arrive before his birthday. To my pleasant surprise, received it 2 days faster than scheduled.
He LOVES the jacket! Excellent product and prompt delivery! Thank you!
Cycle gear helped me with a return and instead of returning it back to my credit card, they used it for the correct product. It was quick, painless and they were very helpful. Received my part quicker than expected
I've had problems with your competition and will not even order from them at all. You guys are awesome! Great website easy to use and user friendly. Shipping is always with-in a day or two. I for one appreciate the quick shipping and good service.
Ordered Sport Touring Dunlop Tires from Cycle Gear. Shipped quickly. Great financing options. Once they were delivered timely communication about delivery. Plus discounts and payback programs like RPM help to cover additional costs such as mounting and accessories like metal valve stems. Very happy with the service.
Wanted an LS2 Carbon X. Tried on one in stock in my "size". Staff also brought a next size up LS2 Advent for comparison, if needed. Had to order the larger size, not in stick. Was able to have my order shipped direct to my home at no charge. It arrived the day before promised date, in perfect condition.
Cycle gear Lynwood, has been my go to location. The staff are super friendly and experienced. I recently bought a new tire and had it fitted/balanced as well. They finished in less than 24 hours and were quick to let me know the tire was ready for pick-up.
I ordered two mirrors (right/left) at the same time, in the same order. The funny part was that one was shipped from Reno, and the other shipped from Pennsylvania. Both were delayed 2 days from weather (which I can understand) and both arrived in boxes big enough that a dozen mirrors could fit in. I'm not upset by anything, it just seemed really inefficient and unnecessarily expensive to ship this way.
Both mirrors arrived in good shape and fit perfectly, and I was kept updated about the shipping nicely.
I waited an extra hour to get my hands on my order because my package was not placed at my front door as directed, but hidden inside my garage because it saved about 5 steps. Fedex delivery drivers in my area are lazy and cut any corners they think they can get away with.
I'm discovering great savings between RPM membership and military discount!
The team at Cycle Gear did a great job keeping me in the loop about the product I ordered (Replacement helmet part). When it came in they installed it for me at a no charge. It took less than 5 mins. It was my 5th time at this location (Fontana CA) and I will say it is always a pleasure shopping here and doing business.
My experience with cycle gear was great. They were even kind enough to send me a free product. That was not originally part of my order. Which I found thoughtful, when it comes to motorcycle safety gear. The products I received were as described. Although, some of the padding I purchased did not fit some of the cycling gear that I wear. I'am still able to find uses for them. Being motorcycle safety, I rather have it that not. Being that they seemed to be one of the only companies I could find that sold CE certified hardshell padding inserts for shoulders and forearm protection. If you do decided to purchase just make sure you have proper fitting sizes for your jackets. That was a mistake on my part. Again I have found other uses for them.
First time user. Seems legit. Would look into buying more gear in the future
I bought a pair of gloves from cycle gear with some member and rpm bucks that were shipped. They were too small (not their fault). Cycle gear gave me a no cost return label. I ordered the next size up at full cost as replacements, they fit. As soon as my return was accepted- I've got the credits showing for my next order!
I've ordered items from Cyclegear in the past and have always been satisfied with their service and shipping. Nothing has changed with this last order experience. They have the goods and get it to you quickly. Every time.
You always have what I'm looking for. I enjoy the great selection and shipping is quick. Awesome job!
Ordered tires online for in-store pickup. They arrived faster than promised. The employee at the store was very friendly and efficient. Overall very positive experience. Will purchase my next set of tires from here as well
I loved the helmet, but the cheek pieces were way too tight. Could not wear it for five minutes, so I rolled the paperwork, slid it through the hole on the earpiece, removed both cheek pads.
Laid them flat on a table put a case of bottled water on them overnight,
Now the fit is great.
My half helmets are extra large,
The LS2 was XXLarge.
I researched forever to figure out what tire would suit my use of my Africa twin. I ended up calling my local store and chatting with someone familiar with the adv dilemma. That helped me determine which product I wanted. Sweet tires.
The staff at cycle gear really helped out with my ordering process. I live in an apartment, and they let me order everything directly to the store. It took 2 days to ship, and they even helped install some parts that i ordered. Very easy ordering process, barely take anything from me, they did all the work. Shout out to the cycle gear Austin Tx staff.
Answer: Your local dealership will almost inevitably be superior to CycleGear, in every respect. The reason for that is your local dealership will cease to exist if they don't offer their customers the service, support, and products that they are looking for. You might not find it on the shelf right then, but every dealership has the ability to order in what you want and they will price it fairly, because they know that you can go elsewhere. These internet retailers need to be put out of business, by us. All we have to do is shop locally.
Answer: There's nothing legit about the website. They have stores in many different cities around the US, but their customer service is almost as bad in-store, as it is from their corporate call center and internet department.