CycleGearReviews 10,387

Shopping for a helmet, found the style and color I wanted but not in my size,they ordered it for me shipped to my home in about 10 days. Prices are in line with the market out there and lots of deals and sales items.

It was time to buy my daughter her first helmet. When we arrived they were busy but made sure to acknowledge us and that they would be right with us. The sales gal took the time to assure my daughter age 7 found the correct fitting and helmet she liked design/color wise.

They were very helpful finding gear for a first time biker. Definitely going back for the rest of my gear.

Cycle Gear employs helpful associates to assist with your purchase which makes the buying process a breeze.

Great service fast delivery, excellent packaging………………

Always great customer service. Even if something isn't in store they have very fast shipping to store locations. Return policy keeps me coming back, knowing I don't have to keep an item if it turns out to be trash.

Ordered my tires and had them shipped to the local Cycle Gear store, i took my old tires in and they mounted and balanced them in under an hour.

They have exactly what I need when I need it. Returns are a breeze if ya need to do that also

This is a second liner for my helmet so I have the option to rotate them. Wear one, wash one. Anyway I went to buy this a very looooonnnggg time ago and it just came back in stock. Seriously, what if the one that came with the helmet got damaged? Ride without a helmet? I don't think so. So the only option would have been to purchase a second helmet and if this is the way Sedeci supports their products I won't buy another.

The staff was super helpful & friendly in setting me up with my first set of gear!

Searched for a specific item and Cycle Gear had it at its online shop. Not at the local outlet though.

Everything was fine but the 2-day shipping was like a week, besides that good

I put in my order and thought I would be picking it up at the store but they shipped it directly to my house at no extra charge.

Quick and easy checkout. Typed in what i was looking for and found one on sale. No issues at all

I did an exchange of a helmet that was to tight for me. A new one was at the branch is couple of days. Good service and the salesman wasvery helpful

I really liked the "ship to store" option, fast and convenient.

I ordered a Schuberth C5 helmet from the store in Schaumberg. Jon was very helpful and pleasant. I received the helmet a few days later, but it wasn't in the shape I was expecting. After watching unboxing videos I knew the helmet I received wasn't in the original packaging. The box was in terrible shape, there was no internal packing, manual or warranty card. A screw fell out of the helmet bag and the liner was not attached in one location. I attempted to get satisfaction over the telephone from CycleGear, and the person who responded seemed very concerned, but I didn't hear back for two days. So I returned it to the Schaumberg store. I was leaving on a trip soon and wanted the helmet for the trip. Jon took care of it with apologies. I did receive the helmet, with all the packing and paperwork, two days before I was to leave, but decided not to try to get used to a new helmet on the road.

I'm about 5'2 150 and I ordered a man's medium. It fits pretty well. The only thing I had an issue with is because I'm short when writing I felt like the back protector was jabbing into the back of my neck so I had to loosen some straps and it got a little bit better maybe I'll have to wear it more to break it in but overall I like it a lot. It is very lightweight, good for the summer

I had an excellent experience shopping for a helmet online at CycleGear. The website was user-friendly, offering a wide selection of high-quality helmets. Detailed product descriptions and customer reviews helped me make an informed decision. The checkout process was seamless, and my helmet arrived quickly, well-packaged, and exactly as described. CycleGear's customer service was responsive and helpful, ensuring a smooth and satisfying shopping experience. Highly recommended!

My wife told me the return policy can be sketchy for gear if they suspect you've worn it on a ride. I therefore ordered it shipped to the store to avoid any suspicion thereof. When I tried on the medium, I felt like it was too big at the store, but wanted to try it on with another layer at home. It was too big, so I ordered the small and shipped it to the store again. I brought the medium back two days later, and they took it right away without question. The small showed up and I'm very happy with it.