CycleGear

Every time I go into the Novi Michigan cycle gear, manager has been great tons of help always find what I need. Pick up in store has been spot on online has always gone smoothly. Keep up the good work.

Buying the helmet was easy, the delivery kept getting pushed back and wouldn't tell me why but I eventually found it was bc my delivery address was slightly wrong but once it was fixed it was delivered promptly.

My local cycle gear in Cheektowaga, NY was my 2nd experience with the retail conglomerate and the staff equally upon arrival were happy to greet me into the store with a relaxed acknowledgement of my desire to browse. When needing assistance staff was responsive, knowledgeable, all around good group.

Online experience is 9.5/10

Went to my local CycleGear to order a Battery for my Harley. The rep at the store greeted me as i walked into the store. I was was helped right away, we found the Battery i wanted online and it was ordered. I opted to have it shipped to the store. Within 3 Days Battery was available for pick up.wow that was fast. I tested the Battery and it was properly charged and ready for use.

As the title described, everything was great! I got my order in a timely fashion and everything I ordered was there. Though, I did make a mistake in ordering the wrong size for my quad mount. They happily exchanged it for the correct size.

I have never walked in to a cycle gear and came out with anything other than great service. They are always ready to spend time with you to answer questions or show how something works or even install a couple of com units.

Good experience as always with cycle gear. Battery was a fair price in comparison to others. Went right in with a good fit. When you read motorcycle cycle batteries only last 4 yrs, this is true. Almost right to the date.

Dropped by the Cycle Gear store in San Jose. Was in town only for a few days so needed a quick buy guide. Drew helped me out with almost everything from the shelf. He was patient and helpful. I had a few options in mind (Corsair x - Nakagami 4) but they were not in stock yet. Drew brought out a Nakagami 3 that was in stock and I took the plunge immediately. He had to talk to the Tech team several times as I was using an international card that had some trouble. Kudos to the entire team for helping me close the deal.

Hot wired 12 volt gloves. Gloves arrived fast and product was as described. One glove was great and fit was cumfy, the other one feels like there is a seam of the liner running right on top of my middle finger knuckle. I am trying to see if I can stretch it out to give some room or see if the glove will break in a little bit. Other than that all is good! Great experience shopping with Cycle Gear.

I have been a customer of Cycle Gear both online and in store for about 8 years now and for some reason the email/password combination I have been using no longer works.

I've been to the Woodbury, MN storea couple times and the staff there is awesome. They are extremely knowledgeable and helpful from picking a battery charger to helping my wife out with fitment of a new helmet. Definitely worth a 2 hour drive for me to go there.

I don't have much experience ordering from cycle gear but the tools I ordered came in a timely fashion and seem to be better quality than I expected for the price. I intent to use cycle gear for equipment and accessories as needed.

I was buying my first helmet and went into the Thornton CO store to try some on and figure out my size. I just so happened to get help from a manager (a manager who was actually out on the floor and helping customers which was nice to see). He was a tremendous help narrowing down my search, educating me, and we figured out that I'm a small in Sedici but an XS in Shoei. I went online to see if I could find something on sale and I stumbled upon the discontinued Shoei Neotec 2 helmet with an open-box discount (48%) that happened to be in my size. It has a few cosmetic scratches that were disclosed by Cycle Gear with pictures (thank you), but it fits and it's functionally perfect. Check out was smooth and it arrived within the week. Inside the store and online has been a great experience. A week later, I brought my bf who has never been in a Cycle Gear store to shop and he also had a positive experience. The manager recognized me from previous shopping and said hello :)

I ordered a sena bluetooth device, I picked it from the store and they offered me to install it, it was fast very clean instalation and the person that performed the instalation was very professional and knowledgeable.

I thought i bought the monoke adapter plate for the box to sit on the bike. I actually bought the mounting kit for the monoke plate for the box. There is one small "please note" at the bottom of the page saying I also need to order the monoke plate. The adapter kit shows mostly the monoke adapter plate and 1 little sliver of the mounting kit under it. First time purchasing a givi top box, so it was shocking to order what i thought was the monoke plate and received the mounting kit. Then had to pony up more money for the monoke plate. Oh well. It all worked out gradually. Maybe a picture of the actual adapter kit instead of just the plate for idiots like me.

Well I ordered 3 items from 3 different online stores, cycle gear was great kept me in the loop with emails and with shipping. One online store only sent me part of my order and has not responded to any of my emails which I sent 3 to them to get the rest of my order. I will not shop at this other company.
All said and done shop at CYCLE GEAR good prices at least you're informed of your parts along the way.

Tim helped me find just what I was looking for in a helmet and riding jeans. Tim helped to order from Cycle Gear online and my items arrived at the store in a matter of days. Staff took care of moving my Cardo from the old helmet to the new and I was good to go!

The item I wanted wasn't in stock so I was offered the opportunity to order it and have it delivered to my home or the store. I chose the store and the order was completed quickly and efficiently. The sales person asked if there was anything else I needed or wanted but didn't push me to purchase anything else which I appreciated a lot!
I'll be back for another purchase I'm sure!

Everyone at Cycle gear in Raleigh are always helpful and knowledgeable of all the products that they carry. It is a pleasure going into the store and leaving knowing that you have been taken care of! Thanks to Tyler and Hunter!
Greg

Visited local CG to buy riding jacket. They almost have too many to choose from. Staff was helpful, but for the most part I feel like picking out a jacket is a personal project that takes time. After finding the jacket I wanted, I couldn't find it in XL. Employee helped look and then looked into computer system to confirm it wasn't in store. I bought it in store and it was shipped to me I believe 5 days later. Shipping was free and I believe it would've arrived sooner if it hadn't been for weekend. Sizes seem accurate.