Bonjour,
J'ai eu une très bonne expérience sur le site Tomtop, je recommande ce site en comparaison avec les autres sies
Rapidez y todo correcto
Sobre el producto, una cámara sport, 4k a 30fps. Calidad muy aceptable y por menos de 20.
Experiencia muy buena. Pedido correcto. Tiempo de espera adecuado. La hamaca era como la había visto en internet no hubo sorpresas
Me llego un celular en menos tiempo de lo esperado gracias a esta maravillosa pagina la recomiendo es fácil de comprar
Melhor site para compras amoooooooooooooo esse site, amei o envio e chegou rapido, agradeço pela boa equipe de vendas, produto excelente
Comprei recebi tudo certo, espero comprar embreve, precos muito bom rapidez na entrega, entao estarei compradno embreve pois gostei do site
Ótimo site de compras. O item veio conforme anúncio, não houve atraso na entrega e o preço que é super interessante.
Todas las compras que he hecho en esta tienda han sido un rotundo éxito. Sin problemas y a un precio estupendo
Ottimo prodotto e ottima comunicazione, inoltre si puo' seguire tutta la transazione direttamente nel sito e verificare i tempi di attesa
Installation Plug & Play.
Fonctionne très bien, nuit comme jour.
Portée un peu limitée la nuit (maxi 10m).
Rapport qualité-prix imbattable.
Excelente site para compras, com alta esquema de proteção ao cliente, comunicação com o vendedor sempre ativo, sem fugir das responsabilidades.
Tres bon service. Pour annuler une commande passée par erreur, aucun souci. Tout se passe bien et très bon prix pratiqués!
Es un buen vendedor. Ante un contratiempo, se preocupa para que el clente quede satisfecho. Mi experiencia ha sido positiva. Gracias.
Me encantó el collar que compré. Justo como lo describía y llegó sin problemas. Sin dudas volveré a comprar en Tomtop.
Site de compras muito bom, bem elaborado e sem contar num excelente atendimento pré e pós venda. Pode compra... Recomendo
Ha llegado bien, es pequeñito y con cámara wifi, el envió a sido rápido...
(¿) Tienda muy recomendable, 100% (¿)
Ottimo sito, prezzi imbattibili e qualità, un po lenta la spedizione, ma penso sia normale per abbassare i prezzi. TOP
Site com preços imbatíveis. Só precisa melhorar o pós venda e ser mais rápido para envio e confirmação de pagamentos
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to support@tomtop.com. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
TomTop has a rating of 2.9 stars from 3,474 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TomTop most frequently mention customer service, tracking number and credit card. TomTop ranks 5th among Wholesale sites.