Site sérieux. La livraison est rapide pour la Chine (moins de 15 jours). Les colis sont arrivés en bon état. Produits conformes à ceux commandés.
Os produtos possuem uma qualidade considerável. A loja ainda tem que melhorar seu contato com o cliente mas no geral não deixa muito a desejar.
Je recommande vivement ce site, les amoureux des prix bas seront ravies. Il y a toujours de bonne affaire a faire et la livraison est rapide.
He comprado en varias ocasiones y la verdad que no le puedo poner pegas a nada. Su servicio funciona muy bien. Tiene muy buenos precios.
Tube unos problemas con esta compañía
Pero después de hablar con costumer service
Me ayudaron así que gracias por eso y la recomiendo en un 100%
Fiz uma compra e me atenderam perfeitamente, tudo saiu como combinado... A tomtop é super responsável e tem o melhor atendimento q já vir...
Aguardar um credito de 52,27 e nada. Nem reposta me dão. Vou fazer questão de publicar caso não seja resolvido o mais rapido possivel.
Dear customer,
Thank you very much for your comment.
Please note that we can be contacted by email.
We are available to contact 24 hours a day.
All emails which been sent successfully will be replied within 24 hours.
Please feel free to contact us by email support@tomtop.com
For all expedited and registered shipping method we offer a tracking
Number that can be tracked on the related tracking site.
Information will be updated once the parcel arrives at a major
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We hope you will receive the parcel soon.
Tomtop.com
Buen site para realizar las compras de nuestros hobbies. Ante cualquier duda o problema siempre tuve respuesta inmediata y hasta creditos de regalo!
FELICE DI AVER ACQUISTATO PRESSO DI VOI.
QUALITA' - PREZZO CONVENIENTISSIMO
SPEDIZIONE VELOCE PRODOTTO AFFIDABILE
DA ACQUISTARE SOLO LA PLANCIA PER INCASSARLO IN MACCHINA
Muito bom, produto chegou perfeito, a postagem pela loja em sim foi rápida, só demorou a chegar por culpa dos correios do brasil.
Muito bom, podem confiar! Sempre compro com ele! O envio pode até demorar um pouco, mais a qualidade do produto sempre é otima!
La qualità dei prodotti è sorprendente, sono soddisfatto lo consiglio a tutti i miei amici
E tutti coloro che ne hanno bisogno.
Tudo como esperado, e muito rapido, tive problemas em uma das entregas, mas fui reembolsada e o novo pedido ja foi enviado.
Objednával som slúchátka, ktoré mi prišli v poriadku po krátkom čase a som s nimi veľmi spokojný. Odporúčam každému tento internetový obchod.
Eu recomendo a TomTop, agilidade o produto chegou impecável, empresa super recomendável.
Já estou fazendo a propagando do site para minhas amigas.
Bom preços acessiveis devia melhorar o sistema de rastreamento das encomendas.
Pois algumas vezes vc fica sem noçao de quando vai chegar
Ho ordinato vari oggetti, che corrispondevano a quello pubblicizzato dal sito, l'unica nota dolente e che per averli passa circa un mese.
O preço é muito bom comparado a outros sites e a entrega bem mais rápida, uma das melhores lojas de produtos importados.
Excelente tienda donde poder comprar debido a la rapidez en entrega y variedad de artículos a muy buenos precios.
Totalmente recomendable!
Answer: Do not do business with Tom top. Stole $350 FROM ME! Failed to fulfill order and string you along with lies and fake shipping labels.
Answer: They have emailed Me back several times. Every time it was an excuse on why they can't give MW my refund
Answer: Simple answer is NO they will not refund your purchase. Doesn't matter what the reason is. Best bet is to go through your Credit Card if you can - I'm assuming you haven't purchased item yet. My story a while back is... I made a $5 purchase for a tackle box from TOMTOP through eBay. TOMTOP seems like they have several accounts under eBay. I have made a total of two purchases under their different accounts. Both items were for a tackle box. The first purchase was never received and waited 2 or 3 months (I can’t recall) for it to arrive as they described in the listing. TOMTOP’s customer service is excellent when they are selling or in the process of selling you an item. The problem starts when you have to make a claim or return an item. Well they kindly assured me to wait all the way until eBay’s money back guarantee was gone (I think this is within 30 days). I could’ve gone through my credit card for refund but since this was only $5 it was not worth it. Writing the bad review here was fulfilling to me. The second time I bought the tackle box from TOMTOP through eBay arrived quickly this time. The only difference was that they were under different Ebay account holders. I would have liked to leave them bad feedback but didn’t since I did receive the tackle box. Now why did I purchase from them the second time? It was because I didn’t expect to receive it and wanted to go through eBay for the money back and leave the bad feedback……………. Moral of story…. Don’t purchase from TOMTOP unless you can eat the loss.
Answer: Dear customer, don't worry about that.We will do our best to make you satisfied.Our service will help you.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviess. Shipping from TomTop is rather quick -- in my case it was only 8 days. What takes so much time is getting your defective product replaced or getting your money back -- in my case it was over 13 weeks. Good Luck.
Answer: Smart buyers who don't know about TomTop will read the 1-star reviews. It is no accident TomTop has so many: these are real customers with problem experiences. TomTop, like most Chinese sellers, pay customers to post good reviews of their products and many have employees who post positive reviews as well. If you buy from TomTop, chances are very good you will be writing another one of those 1-star reviews three or four months from now.
Answer: Dear customer, I am sorry to hear that, could you please take videos and pictures, then send them to support@tomtop.com. Relevant service will help you.
Answer: Please, please, please start the complaints procedure now. Do not wait any longer, they lie and you will lose your money. They buy time and make phoney excuses. Read the good reviews of Tomtop again - you will spot similarities in the poor gramma and spelling - THEY ARE FAKE and planted reviews by Tomtop to offset the genuine complaints. DO NOT USE TOMTOP. I hope this helps you to be one of the lucky ones.
Answer: Dear customer, I am so sorry for that, we are trying to do and service better. We are glad to hear your suggestions and questions.
TomTop has a rating of 2.9 stars from 3,474 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TomTop most frequently mention customer service, tracking number and credit card. TomTop ranks 5th among Wholesale sites.
Dear customer,
Thank you very much for your comment.
Please note that we can be contacted by email.
We are available to contact 24 hours a day.
All emails which been sent successfully will be replied within 24 hours.
For all expedited and registered shipping method we offer a tracking
Number that can be tracked on the related tracking site.
Information will be updated once the parcel arrives at a major
Transfer Station.
Tomtop.com