TomTop has been reported to offer discounts, coupons, or other compensation in exchange for reviews. This has been shown to lead to biased or misleading reviews.
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TomTop

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Indonesia
1 review
1 helpful vote
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For you Runa the best
September 14, 2017

Thank you runa I am very happy to chat with Runa any problem my orderan always Runa can finish very satisfied for runa service

Date of experience: September 14, 2017
Uzbekistan
1 review
0 helpful votes
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Internet shop
November 20, 2015

I liked this internet shop. Here choice big and delivery quick than in the other shop.

Date of experience: November 20, 2015
Brazil
1 review
0 helpful votes
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Great thanks Tomtop
September 1, 2017

Great, thanks Tomtop. Very Good store. O atendimento tem que melhorar muito ainda. Preços muito bons.

Date of experience: August 31, 2017
Germany
1 review
0 helpful votes
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Fast and perfekt
September 25, 2017

Fast and perfekt
I would recomend my friends to order from this page. Inwas glad to recive my items.

Date of experience: September 24, 2017
Spain
1 review
0 helpful votes
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I bougth a hard disk, 1TB Portable External Hard Drive it was cheap and was ok. Delivery very fast to Spain

Date of experience: August 27, 2017
Brazil
1 review
0 helpful votes
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Dissatisfaction
December 23, 2016

I received a watch last week but it came with a defect, I made a report on the site and until now I got no answer. Order No.: AN17F27A2433-3E7DRE

Date of experience: December 23, 2016
shamy z. TomTop Rep
over a year old

Dear customer, thanks for your sincerely review and we are looking forward to the next cooperation with you!

Denmark
2 reviews
0 helpful votes
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Tomtop is the worst peice of hustlercompany I ever have dealed with.
They sold me a drone (Hubsan H507A) and the charger was no good, would`nt charge, the battery was defect, and when I wrote to them, they keep on asking for pictures, and they get them, but then they want video and sfuff, but I NEVER get a new charger and battery.
SO I was nessesery to buy a new charger + battery from another dealer her in AliExpress: WZ Global store, and THEY sent it fast, and it was working, so about TOMTOP, is my recomedation: DONT EVER USE TOMTOP, ITS A HUSTLERCOMPANY, AND THEY NEVER REFUND THE DESTROYD STUFF THEY SENT TO PEOPLE, IF YOUR ORDER IS BROKEN BY ARRIVEL, YOU HAVE TO DEAL WITH IT YOURSELF, BECOURSE TOMTOP NEVER REFUND ANYTHING...

Date of experience: May 25, 2017
Denmark
3 reviews
2 helpful votes
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Excellent
December 1, 2015

I have been buying stuff from Toptop for several years and always been satisfied with the service.

Date of experience: December 1, 2015
Ohio
1 review
5 helpful votes
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So relieved that they finally came! It took about a month by they are here!

Date of experience: December 18, 2015
MD
1 review
0 helpful votes
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Best online seller!
September 15, 2017

Best online seller! Fast shipping and good communications with seller... will buy more in future...

Date of experience: September 15, 2017
India
1 review
0 helpful votes
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Delivery
July 20, 2017

Amazing delivery no extra cost. Superfast service. Genuine seller and genuine site. Thanks to top.

Date of experience: July 19, 2017
Brazil
1 review
0 helpful votes
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Good
June 2, 2017

Very Good site shop! I'm from Brazil, it's my first shop on Tomtop, i Like!...

Date of experience: June 2, 2017
Mexico
1 review
0 helpful votes
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I Love It
July 26, 2016

This site have a lot of things in a very good Price.

I Love it

Date of experience: July 25, 2016
Croatia
1 review
4 helpful votes
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DO NOT BUY FROM THIS COMPANY! YOU WILL NEVER RECIEVE AN ITEM OR YOUR MONEY BACK! THEY STOLE 50$ FROM ME! THIEFS AND LIARS!

Date of experience: March 12, 2014
Tennessee
1 review
4 helpful votes
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I ordered a quadcopter from them on 11/30/15. I paid the extra shipping charge to get it here faster. First my order said SHIPPED then it changed to ON HOLD. When I finally got ahold of them via e-mail they stated the item had been returned back to them because the shipper wouldn't transport it because of the lipo battery's. They stated they could resend it by another shipper and It would take 10 to 15 days to recieve. So I agreed and they also gave me a refund for the difference in shipping. Most of my wait time was not from them but from the ISC Sort Facilities where packages comes into the US. I got my package 12 days after it shipped out from china. It took a day and a half to leave china then entered the US at the ISC Sort Facility where customs are and it set there for almost 9 days. Then finally once it left there it was a day and a half from Miami FL to East Tennessee on my doorstep. THANKS TOMTOP.COM HOPE TO DO MORE BUSINESS IN THE FUTURE! ALSO SPECIAL THANKS TO RONA AT TOMTOP.COM FOR ALL YOUR HELP!

Date of experience: December 19, 2015
India
1 review
0 helpful votes
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AMAZING SERVICE
November 21, 2017

Best products in TOMTOP best service and shipping is little bit slower make it fast safe and secure with less price.

Date of experience: November 20, 2017
Australia
1 review
2 helpful votes
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DO NOT BUY FROM TOMTOP
February 25, 2018

DO NOT BUY FROM TOMTOP AT ALL. BUYER BE WARE,,,,,,,,!
I PURCHASED A GOS AND SENT THEM AN ENAIL REQUESTING UK. MAPS AS WE WERE DRIVING AROUND THE UK IN NOVEMBER. NO UK MAPS INSTALLED AUSTRALIAN ONLY INSTALLED CONTACTED THEM AS WAS PROMISED FROM THE DAY ON A REFUND OR MAPS TO BE SENT VIA EMAIL OR USB... 8 months later NOTHING BUT LIES.
NOW THEY HAVE PUT AN AUTOMATIC NOT IN OFFICE REPLY EVERY fortnight I try and contact them New message from: tomtop_au Top Rated Seller(280,072RedShooting Star)
Hi, dear buyer, so how about we refund you firstly, and you can wait it patiently and when you receive it, you can repay for it to us, is that ok? Thanks,
And by the way, would you mind kindly leave us a positive feedback firstly, is that ok? Thanks, waiting for your news, thanks
Happy New Year
Reply
Your previous message

And guess what...
9th January 2018 and still no delivery.
So what do you want Ne to do now.
Getting sick of the total lies being sent to me.
Now you need to return my money and enough to return the GPS.
Tomtop_au:

Hi, dear buyer, really sorry for that, and it is in transit, and would you mind wait it 5-7days, and and if you do not received at that time, and we can refund you asap, is that ok? Thanks, please wait it patiently and hope you can receive it asap, thanks
Edit

Date of experience: February 25, 2018
shamy z. TomTop Rep
over a year old

Dear Joe D,

I am very sorry to see this reviews,
Please is there any possible to update me your order number and email address? So that i can check the details and supply you a solution as soon as i can.
Thank you very much for your patience and looking forward to see your positive reply.

Tomtop.com

Germany
1 review
0 helpful votes
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Perfekt
September 18, 2018

Very nice and very korrekt I get my money back and I m very satisfied with them and I have already web Cam it works very well

Date of experience: September 17, 2018
Italy
1 review
1 helpful vote
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Very good online shop
October 16, 2017

Very good online shop, I bought a Leagoo T5 at a very good price, delivery times were very good and I am very satisfied with the product.

Date of experience: October 16, 2017
Japan
1 review
0 helpful votes
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I am using TOMTOP from Japan. Compared to other resellers, we often discount Leeco's products, shipping is also accurate.

Date of experience: July 3, 2017

Overview

TomTop has a rating of 2.9 stars from 3,474 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TomTop most frequently mention customer service, tracking number and credit card. TomTop ranks 5th among Wholesale sites.

service
293
value
296
shipping
298
returns
221
quality
279
This company responds to reviews on average within 1 day
+141