I m bery satisfied! Very fast shipping!
Everything as i expected!
I m gonna order again some stufs which
I d love to have them!
I bought a ps4 controller and when it was delivered home it was broken. When I filmed the buttons not working they wouldn't give me a full refund.
Really good campany to deal with, items with ship prices and hight quality.
I recomend it for everyone looks for trusted store.
I NEVER RECEIVED MY PRODUCT No.AN17F20Q4608-34ZSAY
I HAD TO CANCEL AND CLAIM FOR RETURN MY MONEY BACK BY PAYPAL I GOING TO TELL MY FRIEND NEVER USED THIS SERVICE
Hi, i am looking into this case, pls check the inbox of roddos@gmail.com, i will keep updating you by Email.
The business they offer are great and the suggestions are very helpfull. I recomended them to my friends and associates.
Very good staff and good prices. I ordered many times many diferent elecronics such us toys tablets and mobile phone.
Trusted shop and unbelievably fast. I have been purchasing electronics (cameras, DVRs, etc) from Tomtop since it was on Aliexpress
Mooer Black Secret purchased via Tomtop; easy transaction and delivered to Ireland in 24 days from China. Great work!
Good product and good presentation materials and product description are awesome
Arrival takes a short time everithing is ok!
Addictet to this store
I purchased ZUK Z1 Smartphone from Tomtop ebay store (tomtop.usa). The description said that the smartphone has 2 years warranty.
After 4 months of use the fingerprint scanner of the phone stopped working. I contacted the manufacturer and he told me to contact the reseller.
So I contacted Tomtop. They apologized about that and told me to send it back to them and they will replace it with a new one or they will refund me.
I sent the smartphone to the address they gave me and they received it. Here is the tracking number: RE*******GR
From that day I sent them 7 messages to inform me about the current status of the replacement / refund but they did not answer me. Then I contacted ebay support. They told me that they will try to contact them.
After that I received a message from Tomtop claiming they didn't receive the smartphone. I sent them the tracking number to prove that they have receive it but I never get a reply. It seems that they have blocked me.
When I try to buy anything from Toptom I received the following message: The seller isn't accepting bids or offers from you.
After that I did a google search tomtop.com scam and there was a lot of people complaining about them.
Now I understand that I have lost my phone and I am really sad about that. That is why I share my experience with you. I want to protect other people from facing the same situation. Please stay away from Tomtop. There are other stores to buy ZUK phones.
P.S. I told my story to some friends and they will try to help me. They bought some cheap items from ebay tomtop store to give them a negative feedback. They said that this is only way to press them to give my phone back.
Dear Customer,
Sorry for the inconvenience we may have brought
Please tell us your order number, then we can solve the problem.
If possible, please send email to support@tomtop.com of the problem, then we will check and give you a solution.
Thanks.
Best regards
Customer service from tomtop.com
Very fast and accurate shipping and itmes are as described. Prcices are also very reasonable.
Thank you Tomtom
All very well, thank you so much, todo muy bien muchas gracias por todo, very fast send it, muy rapido el envio, and very good product, y muy buen producto, volvere a comprar seguro.
Good company. Good products to buy. All ok. Normal shipping time. Recommendable for buy xiaomior other electronicsitems. Very good company
Very good review and good site good item and good service
Merci pour tous l attention et les information reçu ainsi que les reduction
Very good service and good site, thay answering fast and good answers and help avery time, thay will always answer as quick as posible
Dear customer, thanks for your sincerely review and we are looking forward to the next cooperation with you!
TOMTOP is my first e-shop. There is always good value and quality. Thank you for all!
Regards!
Good prices. Fast delivery. Xiaomi Mi Drone 4k
https://www.youtube.com/watch?v=RbAg9FnGmFU
Good prices. Fast delivery. Xiaomi Mi Drone 4k
It's a place to one stop shop, great mechandise. Fast shipping, everything I need for my Quadcopter hobby. The prices are fantastic.
Good quality, value for money, easy payment, alot of free shipping on products. Highly recommendend.
Overview
TomTop has a rating of 2.9 stars from 3,474 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TomTop most frequently mention customer service, tracking number and credit card. TomTop ranks 5th among Wholesale sites.
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- Shenzhen, GD, China
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Hugo,
Thanks for your order and we are sorry for all the inconvenienced.
First of all, I am sorry for any quality problems with your product, please do not hesitate to contact our customer service.
I have verified your order information and sent our solution to your email. Please be sure to promptly confirm the reply to us, we must try our best to solve your problems to your satisfaction.
We will work on answering your questions as soon as possible and be ready to help you at any time.
Best regards,
Tomtop.com